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Ok, so there's a lot. The best things are, the quality selection with detailed photos and condition level, quick and secure shipping, and ease of getting results contacting customer service. A bonus is your item arrives in a sturdy intact box. (unlike others who ship flimsy and is usually damaged with your white LV bag inside) Your item is in thick dust bag wrapped in packing paper. And confetti. Nice.
Quality of merchandise. Ease of purchase.
I love how beautiful the dresses are that I bought in this online boutique. They have excellent customer service and spectacular designs.
They email you a QR to create a label at drop off while your replacements are already on their way. Super smooth.
Price, size availability and shipping times.
Was excited to find these shoes, I have knee issues and am on my feet all day for my work shift, basically standing in one place the whole shift. Just got my shoes and they fit fine, will know more when I wear them to work, on putting them on, They run just a smidgen small, but I think will be ok. The most painful part of the whole experience was the shipping and never having any good updates on the tracking. Other than that, so far so good.
Second pair I've bought from here! Absolutely love it! I've recommended you guys to all my coworkers!
All the new clothes collections are very beautiful and I like them! The quality is as usual on a top and I always recommend this shop to my friends when they want to buy something really qualitative with interesting prints.
Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery
I followed suggestion of ordering up, but shoes were still too small. An email to customer service got me a replacement pair for the cost of overseas shipping only. We'll see when they get here...
As a follow up, I received the shoes and have since donated them. The pain after wearing them for one night at my part-time job was so bad, I wasn't sure I'd be able to get to my car. Was almost in tears. Save your $ and buy American products.
Replaced shoes that were too small “at no charge” (had to pay international shipping) and provided advice on sizing.
Foot pain relief
Attractive and promised results
Overall, I would do business with LuxLair again. Their Customer service took the time to address my concern and did so in a very satisfactory manner. While I'm not floored by the designer product I purchased, it's second hand and difficult to truly judge the quality until actual inspection, in person. They do offer a return policy. Lesson learned when dealing with second hand goods. Overall, Lux Lair was very accommodating and provided options when I was disappointed in the purchase. I would do business with them again.
The shoes are great, with high heels, but comfortable. The shop sent pictures and a film with instructions how to measure a foot in a proper way. The service is excellent, Maria is a very nice and helpful person. If my "samba carrier" devellops I'd definitelly shop there again. Strongly recommend the site!
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