- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Bicyclehero.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
I ordered some parts from this website, and they never arrived. I followed up about 1 month after my order. After several days, I received a poorly written, almost indecipherable response suggesting that the product may have been mailed, but that they do not use tracking so there was no way for them (or me) to determine what was what with the possible mailing. Email was vague about next steps. I requested refund; heard nothing back. Never received product; had to file dispute with credit card company. A big mess for a few bike parts. I suggest you shop elsewhere.
I ordered some parts from this website, and they never arrived. I followed up about 1 month after my order. After several days, I received a poorly written, almost indecipherable response suggesting that the product may have been mailed, but that they do not use tracking so there was no way for them (or me) to determine what was what with the possible mailing. Email was vague about next steps. I requested refund; heard nothing back. Never received product; had to file dispute with credit card company. A big mess for a few bike parts. I suggest you shop elsewhere.
Tip for consumers:
Not at this time.
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
