• Blockchain

Blockchain

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Overview

Blockchain has a rating of 1.4 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Blockchain most frequently mention customer service problems. Blockchain ranks 52nd among Virtual Currency Exchange sites.

  • Service
    24
  • Value
    21
  • Shipping
    15
  • Returns
    14
  • Quality
    18
Positive reviews (last 12 months): 11.1%
Positive
4
Neutral
1
Negative
31
5
See all photos
How would you rate Blockchain?
Top Positive Review

“Still the best platform for crypto trading”

Marco L.
2/8/24

Still the best platform for crypto trading anytime any day it's fast and reliable there's only a slight issue with them i was scammed via blockchain by someone i reported to their customer care to see how they can assist unfortunately the replies were not encouraging i came across Nexaright.info we got in contact relayed my issues and i was able to access my funds back fortunately for me i feel like blockchain should fix up on that aspect

Top Critical Review

“SCAM”

Moira G.
9/20/23

Absolutely disgusting behaviour from a supposed regulatory body, bullying people into paying verification fees to release crypto funds, being advised just borrow the money from a family member or friend, encourage you to take out loans. Demanding you transfer the money into your cold wallet. I will be reporting them for their fraudulent activities. Please please stay clear of crypto-wealth experts too, they give you false information and tell lies. Never ever sign up to anything unless you fully understand the risks

Reviews (54)

Rating

Timeframe

Other

Thumbnail of user moirag28
1 review
13 helpful votes
September 20th, 2023
Verified purchase

Absolutely disgusting behaviour from a supposed regulatory body, bullying people into paying verification fees to release crypto funds, being advised just borrow the money from a family member or friend, encourage you to take out loans. Demanding you transfer the money into your cold wallet. I will be reporting them for their fraudulent activities. Please please stay clear of crypto-wealth experts too, they give you false information and tell lies. Never ever sign up to anything unless you fully understand the risks

Service
Value
Thumbnail of user martijnr8
1 review
18 helpful votes
January 30th, 2023

Transaction pending for 30 days now. No communication, sent a dozen emails and opened tickets. No response! I'm a normal person using small bitcoin amounts for normal legal means. No reason to withhold my transaction. The name suggests trust but that's a facade. Past glory. They have no customer support and no means to contact them via phone. Report them to the Trading Authority and /or open a complaint with the police or financial institutes. They literally steal your money. Scammers! 0/0.

Tip for consumers:
Avond like the plague.

Products used:
Bitcoins

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelef419
1 review
29 helpful votes
February 24th, 2023

Long story and I wont bore you, but they used all my savings and then wanted me take out a loan for more money, just to refund my investment, which I was unaware I had to start with. Very angry and upset. How these people can sleep at night i don't know and must have stones for hearts. Can anyone can tell where i can go for help, I live in England.

Thumbnail of user marinof5
1 review
12 helpful votes
June 12th, 2023

The wallet support on this site is painfully slow and unresponsive. I faced a terrible situation when 0.926 BTC was withdrawn from my wallet without my knowledge. Despite reaching out for help, support didn't respond until I discovered B r A ve h Ub [•] I n f O), a recovery company, who assisted me in getting a refund. Avoid this site.

Thumbnail of user anthonyb2228
1 review
12 helpful votes
December 23rd, 2022

Whatever you do don't trust Blockchain.com or any other crypto exchange. They allowed 21,000 of bitcoin to be taken out of my wallet, knew where it was transferred to and did nothing to help get it back, no one to talk with, no informing the authorities, no nothing. There is no protection for any of you. They could care less. The FTC did nothing, the FBI did nothing and local authorities have no jurisdiction. The whole thing is a fraud!

Tip for consumers:
stay away

Products used:
none it was stolen

Thumbnail of user g.
1 review
0 helpful votes
April 26th, 2024

I was scammed out of 66,000€ and felt hopeless as the scammers demanded even more money from me. Just when I thought all was lost, Convent Lead Org stepped in and helped me recover every penny. Their professionalism and expertise made all the difference in turning my situation around. I am forever grateful for their assistance. If you ever find yourself in a similar situation, I highly recommend reaching out to Convent Lead Org for help. Trust me, they will not disappoint.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fueldoom
2 reviews
4 helpful votes
December 20th, 2023

Been with them for years. Just HODL BTC...nothing special. Out of the blue they told me to get my coins out of my wallet within 24 hours or I will lose them. This is an obvious scam/threat on their part. Lucky I was near my PC and not on holiday or I would be out of pocket. I have no idea what they are playing at but does this sound normal? Be VERY VERY careful dealing with them. Look at their other feedback. Mostly bad.

Thumbnail of user williamm5461
1 review
8 helpful votes
July 14th, 2023

This the most useless crypto website I've used, I have been using this website for two years saving my crypto there, thinking I was in the right side not knowing I can't make a withdraw, I've been depositing all the time, i contacted the support service for the guidance to withdraw my ******* USD but I was unnoticed, I can't let this slide I report it to /gu ru D e. Li v e / after three days of filing the complaint I got my refunds,

Thumbnail of user williams7071
1 review
1 helpful vote
March 12th, 2024

Avoid at all costs. They will suspend your account randomly and block you from withdrawals. Customer service simply ignore all emails. It's shocking

Thumbnail of user lishaw7
1 review
0 helpful votes
January 16th, 2024

Investors face the decision of how to engage with cryptocurrencies, whether through direct acquisition of digital assets, participation in futures or ETFs, or by investing in companies within the crypto sectors,here is a recommendation of a crypto company,CryptobinaryExpert at HOTMAIL COM
Despite the absence of extensive historical data, numerous investors, including institutions, banks, and corporate leaders, advocate for the inclusion of cryptocurrencies in diversified portfolios. Prior to committing funds to cryptocurrencies, it is crucial to comprehend what these digital assets are, how they function, and the value they can offer in comparison to traditional fiat currencies.

Thumbnail of user cosminamx99
1 review
0 helpful votes
April 24th, 2024

They blocked my little 300$ and asked to be re-verified KYC and bank statements of transactions from 2022. I did provide all that, got verified and they told me that they will close my account and refund my crypto. It been 3 months since open the ticket and 2 weeks since I wait for my refund and no response from their customer support. If I open new ticket they are closing it and they told me to refer to the open one.: and there no response no auction!
Ticket nr: #*******. I work very hard for this little amount but it's my money and Afther providing prof of funds they still don't release it. Statements of transactions etc. and to top it up when I did purchased the little btc was with card 1 year ago afther being verified

Tip for consumers:
Stay away

Products used:
Btc they close account and no refund till today afther providing all the information including bank statements from 2022

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesj3324
3 reviews
2 helpful votes
June 1st, 2023

Vermeiden Sie den Umgang mit COINBASE, einem Unternehmen, das sich nicht um seine Kunden kümmert. Sie haben sich unethischer Praktiken schuldig gemacht, indem sie unrechtmäßig mein Geld einbehalten und zusätzliche Gebühren für Auszahlungen verlangt haben. Glücklicherweise habe ich F/O/R/T/E/H/U/B/S * L/I/V/E entdeckt, eine vertrauenswürdige Institution, die mir erfolgreich geholfen hat, meine Gelder zurückzuerhalten. Ich habe nun eine Rückerstattung erhalten und ich empfehle ihre schnellen und zuverlässigen Dienste wärmstens.

Thumbnail of user jacobp598
1 review
6 helpful votes
November 27th, 2023

Froze my account with my BTC in it, said I needed to provide a bunch of specific documents that were not easy to find nor upload in their specific format they required. After doing so couldn't get a response for weeks even after submitting multiple requests then finally Vince said my account would be deleted and my remaining funds would be sent to the address of my choice to which I provided a new address now it's been a week and I still cannot hear from them. Absolute worst customer service I have ever experienced, literal thieves plainly put. Do not trade with this platform

Service
Value
Shipping
Returns
Quality
Thumbnail of user shuli00018
1 review
1 helpful vote
March 11th, 2024

I have about $30,000 stuck under review since March 2022 and have since lost access to it. I opened requests through the blockchain website for processing and releasing the money, but for over two years I am being ignored. There is no answer at all. Ana there is no solution for my problem and there is no answer from the customer service which apparently does not exist at all. Blockchain doesn't seem to want to release my money. I will ask that they get back to me immediately. My request is open on the website under ticket number #*******.

Service
Value
Shipping
Thumbnail of user marcol216
1 review
2 helpful votes
February 8th, 2024

Still the best platform for crypto trading anytime any day it's fast and reliable there's only a slight issue with them i was scammed via blockchain by someone i reported to their customer care to see how they can assist unfortunately the replies were not encouraging i came across Nexaright.info we got in contact relayed my issues and i was able to access my funds back fortunately for me i feel like blockchain should fix up on that aspect

Service
Value
Shipping
Returns
Quality
Thumbnail of user coffeerollins445
2 reviews
0 helpful votes
November 30th, 2023

When it comes to something as valuable and sensitive as your bitcoins, you want to ensure that you're entrusting their recovery to experts. Allegiant Pro Hacker boasts a team of highly skilled professionals with extensive experience in the field of Bitcoin recovery. Their deep understanding of blockchain technology and various wallet systems equips them with the knowledge needed to navigate complex recovery processes successfully. Allegiant Pro hacker is aware that when it comes to Bitcoin recovery, security and anonymity are crucial. To safeguard your personal information and Bitcoin holdings, they have established strict confidentiality standards and industry-standard security measures. While using Allegiant Pro hacker, you may feel secure knowing that your data is in good hands. One exceptional benefit of choosing Allegiant Pro Hacker is its lower fee policy. They understand that every situation is unique, and there might be instances where recovery is not possible. In such cases, they won't charge you a dime for their services. This transparent and customer-centric approach gives you peace of mind, knowing that you won't incur any additional financial burden if recovery is unsuccessful. Reliable Bitcoin recovery services are becoming more and more necessary. A reputable and knowledgeable website, Allegiant Pro Hacker is committed to assisting people and companies in recovering lost or stolen bitcoins. For people who have suffered the regrettable loss or theft of their digital assets, Allegiant Pro Hacker offers a glimmer of hope thanks to their demonstrated track record, proficiency, and dedication to client happiness. Don't let a bitcoin setback dampen your spirits; let the wizards work their magic and restore your peace of mind. You may be sure that your priceless assets will be returned to you by selecting Allegiant Pro Hacker, which offers a secure and expert solution to Bitcoin recovery. Reach out by email: *******@proton.me or Telegram at *******611 Bitcoin

Thumbnail of user christinev933
1 review
8 helpful votes
June 19th, 2023

I trusted this company and signed up with optimism. However, I was assigned three incompetent account managers who had no clue about their job. Their incompetence led to the loss of my money. I wish I could provide more details, but my warning was deemed inappropriate. Hence, I'll simply say, avvoid using blockchain and instead, consider B rave hu b.ln fo, for scvm assistance.

Service
Quality
Thumbnail of user markupua
1 review
0 helpful votes
October 13th, 2023

I've been using it for more than 5 years. Sometimes questions arise, but the support service quickly resolves the issues.
I don't understand why they write so many negative reviews.

Thumbnail of user xavig5
2 reviews
3 helpful votes
March 27th, 2022

Most people have lost their hard earned money through Scam Investments And Trading, yet they would go and meet fake recovery Experts unknowingly to help them recover their money and they would end up losing more money in
The process. This Is Basically why we at secure2invest Dot Com have come to y'all victim's rescue. The clue is most of these Brokers have weak Database security, and their vulnerabilities can be exploited easily with the Help of our Special Hack Tools, Root Hack Tools And Technical Hacking Strategies because they wouldn't
Wanna conduct Bug bounty Programs which would have helped strengthen and protect their Database from Unauthorized accesses, So all our specialists do is to hack into the Broker's Database Using Technical Hacking Methods and
Strategies, Decrypt your Transaction Details, Trace the Routes of your Deposited Funds, Then some Technical Hacking Algorithms & Execution follows then you have your money recovered In Bitcoins or WhatsApp: *******045

Thumbnail of user franks2457
3 reviews
6 helpful votes
April 20th, 2024

Blockchain is a fraudulent scheme! Do not use this broker. I tried to cash out some money after trading 6 months with this broker. The account manager contact me trying to persuade me not to cash out the money. I said I still wanna withdraw my money. After that, they sent me an email saying that my account "was blocked permanently due to suspicious activity". And when I sent them an email demanding an explanation to this nonsense, they stopped communicating with me completely. Luckily, I recently managed to get my money back from them, thanks to Hold recovery.com, a company that helps track fraud and recover lost funds and crypto.

Tip for consumers:
Join holdrecovery.com if you ever get scammed my this company

Products used:
Coins

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruthk926
5 reviews
12 helpful votes
June 2nd, 2023

After a withdrawal that mysteriously vanished, this company essentially took €10,000 from me. Frustrated by this situation, I decided to file a complaint against them. Thanks to the legal team at F I R T E H U B S. L I V E, I received assistance in recovering my money

Thumbnail of user mima7
1 review
1 helpful vote
October 28th, 2023

Scam sacem Please don't use blockchain.com it my 160$ loss btc automatic -transfer where I'm don't know.

Products used:
Scam sacem Please don't use it blockchain.com my 160$ loss btc automatic -transfer where I'm don't know.

Service
Value
Shipping
Returns
Thumbnail of user melissaj1136
1 review
5 helpful votes
July 13th, 2022

I was not able to withdraw my money $73,067.44 and when I contacted the blockchain support via their support email address and my issue was solved.

Thumbnail of user desmondb76
1 review
2 helpful votes
September 15th, 2023

Within a few months, my investment reached 50,000. I was given the option of continuing to invest or having my account closed. I decided to terminate the account. The closing costs then became due. Aside from the initial closing charge, I also had to pay government stamp duty, exchange rate fees, trading expenses, etc. Despite the fact that I had called them out repeatedly, nothing had changed, so I felt I needed to move decisively. Headline gave me some suggestions, and in the days that followed, I got my money back. All of the five-star reviews provided here are fake and complete garbage. You'll learn that all of your money is going to them when you start the withdrawal process

Thumbnail of user teresac1634
1 review
1 helpful vote
February 21st, 2024

Stay away! They froze my account and then support just kept me running around in circles. Look around the internet. All kinds of terrible reviews from people treated the same way!

Service
Value
Quality

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