Boutique 1

I got 3 pairs of Gaia & Gino designer wine glasses from boutique1.com shipped all the way from Middle East. The total price of the 3 pairs of glasses plus shipping is cheaper than anywhere I can get these glasses in my local area! I was so proud of myself to have found them. They have other brands that look very promising that I have yet to give a try. I will go back to shop for gifts for major events in the future for sure.

I purchased an item for the first time and I need to return it. It is written in the return policy you need an RAN number on the return, or they won't accept it. I am unable to log into my account to get an RAN number and I have to change my password each time I try to log in and no matter how many times I change my password and attempt to login I am unable to login and my account is "temporarily suspended." I even tried to check them and go in and try and purchase an item and entered my email address and they say I had an account, so I tried to log into that account and receive the message: "We're unable to send the password reset email." I have written them several emails and I have been in touch with the help desk and their help desk sends me a password change link, which I use and then my new password is not recognized by Boutique1and then I start all over again. Now, their helpdesk won't respond to me. Thank God I use PayPal to Conduct my transaction. I know they will protect me.