BuyLili

Cheap bras (WAY to small), took over 4 months to get them. Always received cookie cutter response emails, will not refund my money, wants to swap out the product AFTER I pay to have it shipped back to China. I SO wish I had looked up reviews before I got snared into this crap of a company. Don't waste your hard earned money. They are not worth it.

The bras arrived finally a couple of days ago. Not quite as great as they seemed in the advertisement and certainly not worth the wait but I do like them.

Waiting 8 weeks for an order placed in April, with useless tracking information given to me by customer service. IS THIS COMPANY A FRAUD?

They have no concept of triple extra large. Took over 2 months to get, and now I can't wear them. My child will fit them. DON'T BUY! Waste of time and money

I ordered two items costing £55.96 four months ago, that never arrived. Countless emails back and forth to no avail. This compny is a complete scam, avoid at all costs... No Star review

My 3 bras finally arrived. The flimsy fabric is a joke. Theres 0 support. The seam was coming appart. Fabric is close to nylon stoking.the criss-cross straps that is suppose to lift your breast and give good support forces your breast to be lopsided aprox. 6 inches from each other. A real shame. I lost $60. There wont give a refund and trust me Karma will catch up with this company. DON'T fall for there advertisement, its a terrible scam. I only bought because of my low budget and thought 3 bras for $60. Is a great deal, but i got nothing in return but a really bad product! Nothing as described, they are thiefs.

I waited four months for my stuff after loads of rubbish emails and no tracking information what so ever I finally get it and they don't fit it took ages for them just to answer me about a refund I'm still waiting do not buy anything from this company is the worst ever

It took almost a month to receive my order, the item didn't fit so I emailed them right away and they sent out a larger size, when I finally received it, it didn't fit either so I contacted them and stated I wanted a complete refund, I followed all their instruction. I just emailed them again this morning and nothing yet. This has been going on since September 24,2019. Never again!

I placed an order and it took over six weeks to arrive. When it did arrive, there was nothing in the package to identify what the items were or any information on how to return. When I contacted them about returning the product, they told me their policy was that refunds had to be requested in 15 days and it had been 18. When I asked for proof of their policy, since I had NEVER seen that information, they quit responding to my emails. Not only is their product worthless, so is their customer service!

I purchased some items more than 3 months ago and i have still not recieved either my purchases or a confirmation of sending the products.my purchase number for tracking does not even exist when i want to track it.

First of all it took 4 months to get order. The bras are low quality, not supportive in any way. $60 is a total rip off!

I ordered one bra on april 24 and just received it July 24. The quality is poor and I have asked for a refund because I want to return it and the service rep wants to know what size I need for an exchange.
This retailer is suspect. I hope I get my money back once I'm told how to rreturn the product.
Buyer beware!

The fit is horrific and the quality is awful. I bought a 3XL and sized up on purpose and these are still too small and I am not a large busted woman. The cup capacity on these is ridiculous. The back is just cut fabric with no finished edges. The inside thread (looper thread) doesnt seem to be texturized fluff thread which is a standard in lingerie for comfort. This looks like standard poly core thread. The front closer is a joke with 3 hook and eyes. It took 5 weeks to get these... likely came from China. Do not purchase these bras!

Its coming to three months of my purchase but only thing I received is excuses. WORST COSTUMER SERVICE EVER. I wish I had read these reviews before ordering then I would not have been this stuck. Now I don't know what to do because I've asked for my refund and they're not giving my money back and they're not delivering my items. So whoever is going to read this before purchasing from buylili, my advice to them is, DO NOT BUY ANYTHING FROM THIS WEBSITE UNLESS YOU WANNA THROW YOUR MONEY AWAY.

I still didn't receive my bras after 5 and 1/2 weeks. Constantly blaming the shipper and Covd19 virus for this delay.

Just learned a valuable lesson... read company reviews BEFORE placing an order. If I had seen these reviews in time, instead of jumping ahead when I saw an ad pop up, I would not have bothered! Ordered an item on the 3rd May, got vague tracking information (in Chinese - I'm Irish!) which said the item had reached its destination on the 1st June... and on the 7th June I'm still waiting. Don't fancy my chances of getting a refund any day soon either, going by other reviews. Don't waste your time trying to buy from this company! Items may cost more elsewhere... but the experience won't be HALF as frustrating!

I ordered April 1st and has been over 8 weeks and still have not received. I had cancelled prior and before receiving a notification of it being sent. They are disonest company. They lied at the time and said they can't refund because it was already sent which was a lie because just received the e-mail 2 days latter that it was mailed out. Its been over 8 weeks and the tracking shows it as not moved in one month and still at Shangan. Im basically out of my $60. There not returning my messages.

I have reached out to through emails and I get no response. The tracking number doesn't work. It's been a few weeks and still haven't heard from them nor have I received my package.

Started return process on Dec. 4. Followed ALL their requests immediately, even paid postage for return. Still waiting FOR MY MONEY. This Buylilly company SUCKS!

This has been my worst online experience. I bought a sneakers in February and I am yet to get it. They promised to refund my money since April and still nothing. I would grade them 0. Please do not waste your money here guys.

I placed my order of 3 bras (I ordered InstaComfort Wireless Lace LiftBra) at the end of April and finally received the package on June 25. I immediately tried one on and found the band was much too big and the cup much too small. My bra size is in the middle of the range of what their sizing chart said would work for an XL bra. I contacted customer service for a return & refund on 6/26 and only got a auto response saying the request was being processed. When I contacted them again, the response verified my package was delivered. After several emails back and forth I was informed that I was outside the 15 day window to return. I found it very convenient that the timing of their response put the dispute into the late window. I am going through Paypal to get a refund and the company's response is tor me to ship the items to China and they will refund my purchase price. Unfortunately, shipping a small package to China costs more than my original purchase price and I don't trust the company to complete the refund based on their response to date.

Trying to get a tracking number for my order and haven't got nothing yet. This people are full of $#*! taking peoples money

I ordered my 3 bras in April and it's July and I still have NO BRAS! These people are scam artists! We all should get together and SUE Buylili, they should be ashamed to steal money from innocent hardworking people! Great Advertisement for $#*!TY SERVICE! CAN'T BELIEVE I HAD TO GIVE THEM A FREAKING STAR!