• CJS-CDKEYS

CJS-CDKEYS

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Overview

CJS-CDKEYS has a rating of 2.19 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CJS-CDKEYS most frequently mention customer service problems. CJS-CDKEYS ranks 261st among Video Games Other sites.

  • Service
    29
  • Value
    28
  • Shipping
    23
  • Returns
    25
  • Quality
    27
Positive reviews (last 12 months): 25.6%
Positive
11
Neutral
1
Negative
31
25
See all photos
How would you rate CJS-CDKEYS?
Top Positive Review

“Super fast & Great service!”

Andy F.
2/14/24

I've been buying my digital games for a while now from CJS-CDKeys! I always check here before I go anywhere else! The service is unbelievable. It's so easy and fat delivery. I bought 4 titles today, VPN activated! I paid for the items and within 5min all 4 codes were delivered to me. Turned my VPN on and set it to Argentina like it said in the guide and Boom! I know own another 4 titles! I've saved ยฃ100's over the past years! I intend to save more! Thanks again!

Top Critical Review

“Absolute GARBAGE service”

Rashawn H.
2/26/24

After emailing the support, I waited 2-3 days for a response, the CUSTOMER SUPPORT then emailed me back by saying "you should reach out to customer support so they can fix the issue." Weird because that's definitely what I did, and am STILL waiting on a response. Go through ANY other competitor website, this experience is unacceptable. ๐Ÿ‘Ž๐Ÿฝ๐Ÿ‘Ž๐Ÿฝ Oh the phone number doesn't work either.

Reviews (53)

Rating

Timeframe

Other

Thumbnail of user 24fitshawn
1 review
0 helpful votes
February 26th, 2024

After emailing the support, I waited 2-3 days for a response, the CUSTOMER SUPPORT then emailed me back by saying "you should reach out to customer support so they can fix the issue." Weird because that's definitely what I did, and am STILL waiting on a response. Go through ANY other competitor website, this experience is unacceptable. ๐Ÿ‘Ž๐Ÿฝ๐Ÿ‘Ž๐Ÿฝ

Oh the phone number doesn't work either.

Tip for consumers:
Don't use this site, plenty of other trustworthy sites that will give you working codes first try.

Products used:
None, won't be back to give these people any money either. Absolute terrible service, not sure how they're still in business honestly.

Thumbnail of user andy_farr
1 review
0 helpful votes
February 14th, 2024

I've been buying my digital games for a while now from CJS-CDKeys! I always check here before I go anywhere else! The service is unbelievable. It's so easy and fat delivery. I bought 4 titles today, VPN activated! I paid for the items and within 5min all 4 codes were delivered to me.

Turned my VPN on and set it to Argentina like it said in the guide and Boom! I know own another 4 titles!

I've saved ยฃ100's over the past years!
I intend to save more!

Thanks again!

Products used:
Digital codes - Games & Software

Thumbnail of user ryant1057
1 review
0 helpful votes
January 5th, 2024

SCAM AVOID.
Key said it would be delivered in "2 hours". That was 7 days ago.

Raised a ticket 5 hours after purchase and was told to open Autokey - which I was doing, giving me the 2 hour message.

Not had a reply since, despite constantly asking if they are going to help, asking for refund etc.

Just buy elsewhere and save yourself the headache.

This is the 3rd time I've had an issue with them, you know the rule: 3 strikes and you're out.

Picture is proof of me opening the ticket and it still not being resolved (it's been completely ignored)

Tip for consumers:
They are a scam

Products used:
Doesn't matter, I bought nothing apparently as they never sent me anything

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertasr3
1 review
1 helpful vote
November 5th, 2023

The first thing that those who think that it is possible to buy here cheaper should pay attention to. It's completely untrue, programs are offered cheaper than official sellers - just a few pounds... and hassle with approvals, installations, etc. much more. I bought Adobe Elements from them for ยฃ79 when the official seller is offering it for ยฃ83:-( For those few pounds saved, I barely spent a couple of days with all kinds of confirmations and as a result, the Video Editor still doesn't work, because the serial number of the program received is invalid. I will never buy anything from them again and I DO NOT RECOMMEND anyone else to do so. A waste of time and money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joes3085
1 review
1 helpful vote
November 21st, 2023
• Updated review

Still waiting on 9 office 2021 license keys...they did not work and I opened up multiple tickets with no resolution going on 3 months.

Bad office 2021 license keys
October 30th, 2023
• Previous review

I have multiple tickets going on for months with very limited communication or resolution. I have about 6 or 7 license keys that I need refunded to purchase more but no one is responding...I have a total of 29 back and fourth messages for over a month and still nothing...there phone # does not work so you have to wait and wait for them. Worst customer service error...I am going to keep giving bad reviews until I talk to someone

Products used:
office 2021 professiional

Service
Value
Shipping
Returns
Quality
Thumbnail of user mitchellsmyth26
1 review
0 helpful votes
November 5th, 2023

Told customer services about my problem. They informed me that the VPN I need to use should be a premium VPN to change my IP address to the desired country in which the code works in, and then my code should work. So I then made the additional purchase of the premium VPN, and tried all the different regions they told me to try and still my code is not working. I once again informed customer services about this and now to top it all off they are ignoring my emails.

Not very happy at all, I'd avoid at costs. As things stand, I've paid ยฃ33 for a product I cannot receive, and i'm being blatantly ignored but 'customer services'.

Service
Value
Returns
Thumbnail of user alexm2446
1 review
1 helpful vote
December 23rd, 2023

I paid for a 12 month PS4 subscription card on this site for ยฃ59.30. In return, although they tagged their code as a "12 month playstation plus essentials subscription", on introducing the code in PSN, my account was credited with ยฃ50, not a 1 year subscription. Do not trust this site. It is a scam

Tip for consumers:
On complaining to this shower of scam artists. My only response from them was to request a five star review from this site. Much like their order fulfillment policy, I didnt quite make it to 5 stars.

Products used:
Playstation plus subscription

Thumbnail of user bazwilson84
1 review
0 helpful votes
December 24th, 2023

Bought an Xbox VPN activated key. Whole process from putting in basket to having game on my Xbox took 10 minutes at the most. Would definitely buy again. Instructions were clear and easy to follow.

Products used:
Xbox game key

Thumbnail of user ashleyc1873
1 review
0 helpful votes
March 16th, 2024

โ€ฆ.had a few days off of work and thought great I'll get cyberpunk, order the code get the code, the code has already been redeemed.
Ok fine I'll raise a ticket and get it sorted and get a quick initial response, promising. Have now been ignored since and ended up buying something else from another vendor. Will be raising a PayPal dispute tomorrow.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cheesychippies
1 review
0 helpful votes
November 6th, 2023
Verified purchase

I paid ยฃ7.99 for the top tier "Random CD Key", which is for a random key worth between ยฃ19.99 to ยฃ59.99 according to their website. I received a trash game that's ยฃ4.45 on Steam and it is not on sale - this is the regular price. I've been in contact with CJS support numerous times and they are giving me the run around, they keep asking me to provide the game code, a link to the Steam store and my order ID - I've provided them with this twice, they take a month to reply, ask me to provide the same information "if you feel there has been an error", and say they can't issue a refund or a replacement game. Yes, you heard that right - the company the trades in CD keys can't issue me a goodwill key to correct their own mistake. This is a blatant scam. Do not waste your money. They also replied claiming that the keys are all completely random and they can't control what you receive. They should not be completely random - if you have different price tiers ยฃ0.99, ยฃ1.99 and ยฃ7.99, the keys should only be random within those pricing brackets, otherwise there is no point in spending more than ยฃ0.99. Absolutely ridiculous. I've purchased many games from CJS in the past, and they've all been fine, but please avoid these "random keys", they are a complete scam, do not waste your money.

Tip for consumers:
Complete scam. Avoid.

Products used:
Random CD Key

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosa.aldous06
1 review
0 helpful votes
March 2nd, 2024

Best price out there for game keys. They work well and are a great way to games you want really cheap.

Products used:
Game keys

Thumbnail of user shaunizzle
1 review
0 helpful votes
February 9th, 2024

I bought a vpn code as it was half price, and I don't feel bad making Bill Gates ยฃ3 poorer. Turns out that the accounts are region based so my vpn did nothing. So don't buy that unless you want a key you can't use.

After submitting a report to them, telling them that it doesn't work, I purchase another code for my region (take my money then Bill) which they then flag for fraud, which means I can't access it. Whilst I'm waiting, I get a reply from the "customer services team" who tell me my vpn must be to blame, so I ask them if nordvpn isn't a trustworthy vpn? And also ask them to look at my new order and give them the order number, hoping that speaking with me would show I'm not trying to defraud anyone with my ยฃ8 purchase.

I wait 2 hours and nothing. So I just went to the real cdkeys website and got a cheaper code and received it instantly.

Thumbnail of user t.dot64
1 review
0 helpful votes
April 16th, 2024

I ordered a game from them and collected my key and tried to activate it on Steam but there was an error and Steam said the key is invalid. I got in touch with them but they have just asked me to attach screenshots showing that the key is invalid ignoring that I have already attached the screenshot multiple times. I contacted them at 9am this and after a few back and forth with their support staff over 5 hours and the issue still hasn't been resolved with no response or promise of an update. I was hesistant to order from them but decided to take the risk and I fully regret purchasing anything from them. Never again

Products used:
Steam game

Service
Value
Shipping
Returns
Quality
Thumbnail of user harrytodd12301
1 review
1 helpful vote
December 31st, 2023

Wouldn't recommend - used them for a while but eventually been stung with a CD key which hasn't worked (same as a couple of other people I know). Initially received a response to my ticket within a few minutes, but complete silence following a reply to their unhelpful advice. Currently opened a ticket with PayPal to try and get my money back.

Thumbnail of user jordans563
2 reviews
3 helpful votes
October 5th, 2023

1x Project Zomboid CD Key For Steam
1x Project Zomboid CD Key For Steam
(Order *******)

Will not send me a code to authenticate my phone number, also can not cancel my order due to this reason-

"Your order is currently processing. Please wait for this to be completed before requesting cancellation"

So am just stuck waiting sent customer service a message about 16 hours ago to try and get a cancellation as am not interested in buying the game from CJS, asking me after the fact to authenticate my phone number and never sending the code to my phone this has annoyed me just wasting my time

I Will never use CJS again due to how slow and incompetent the system is.

Edit this is their response cowboy company do what they like.

Cecil D. (Tier 2 support)
Hey Jordan,

I apologize for the inconvenience caused. I understand how frustrating it can be when you're unable to cancel a pending order. Our anti-fraud authentication process is in place to ensure the security and legitimacy of transactions. However, I understand your concern about it being requested after payment.

Regarding your refund request for order *******, I'll be happy to assist you with that. To proceed with the refund, can you please provide me with any screenshot evidence you may have, such as an error message or confirmation of payment?

Once I have the necessary information, I'll initiate the refund process and put the key back for re-sale to another customer. You'll receive the refund once the key has been resold.

Again, I apologize for any inconvenience this may have caused. I appreciate your patience and cooperation in resolving this matter. If you have any further questions or concerns, feel free to let me know.

Best regards,
Dave

Service
Value
Shipping
Returns
Quality
Thumbnail of user martinsv2
2 reviews
4 helpful votes
August 28th, 2023

Absolute worst site and service i have dealt with,purchased a code and got stuck in verification,send in all the information and never got any reply,only get bot replies on email with no further action

Service
Value
Shipping
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Thumbnail of user michaelb9711
1 review
3 helpful votes
January 15th, 2023

I ordered an XBOX Game Pass Ultimate 6 Months from them and they sent me after trying to activate it on my XBOX X a 3 Month CD Key total con I've emailed them if they don't respond or use excuses I'll contact PayPal class it as fraud

Service
Value
Shipping
Returns
Quality
Thumbnail of user orelmz
1 review
0 helpful votes
April 14th, 2024

My order was flagged for review in order to determine there isn't any fraud involved. The order page claimed it will take no more than a couple of hours for the transaction to go through. It took more than 30 hours for me to get my copy... Their customer service reps pretty much only told me to hang in there some more when I reached out to them. For the couple of dollars you're gonna save off of the retail price, it's not worth it. Just buy retail and activate your product hassle-free

Value
Thumbnail of user ivand168
1 review
1 helpful vote
March 16th, 2023

Paid, the game code was not received, it is obviously an informal, fake page. It's miserable to take people's money in this way

Thumbnail of user richardn25
7 reviews
5 helpful votes
January 23rd, 2024

I've contacted CJS-CDKeys about this. They said the would escalate the issue to their 2nd tier support team. Haven't received a new key or a refund. So this rating could go higher or lower depending on how they handle the problem.

Thumbnail of user anjumriazkhan
1 review
0 helpful votes
December 4th, 2023

Always use these guys for console top ups/subscriptions. Best prices and easy to use! If you have VPN, then you can get even cheaper offers.

Thumbnail of user davids247
2 reviews
8 helpful votes
August 5th, 2023
Verified purchase

They knowingly send codes with the wrong amount paid for and as soon as it's redeemed the say it's not their problem.
Paid for 12m xbox live and got 7 months
Constantly getting bad reviews taken down to manipulate the reviews, nothing but a scam

Products used:
Downloadable content

Thumbnail of user heybatg
1 review
2 helpful votes
March 12th, 2023

They send me invalid key and i opened a ticker hoping they will resolve the problem by sending working key, but i get nothing. Customer service response ones in 3 - 4 days. Just keep away from them.

Service
Returns
Quality
Thumbnail of user myonlinecourse21
1 review
0 helpful votes
April 22nd, 2024

Payment method delivery is fast. MS Office activation requires phone activation which does not work.

Tip for consumers:
the site is okay

Products used:
MS office 2021

Service
Value
Shipping
Returns
Quality
Thumbnail of user sl769
1 review
1 helpful vote
September 23rd, 2023

This company are scammers. DO NOT TRUST THEIR OFFERS. THEY WILL SCAM YOU. There are plenty of fake reviews here. They sell some real keys and others are fake, so they go under the radar.

THE CODE WON'T WORK. THEN THEY WILL SAY THEY WILL REFUND YOU - instead they will stall you for months for a refund.

DON'T LISTEN TO THEM - when they say don't make a PayPal dispute DON'T LISTEN. MAKING A PAYPAL DISPUTE IS THE ONLY WAY TO GET YOUR MONEY BACK.

AVOID CJS CD KEYS!

Service
Value
Shipping
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Quality

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