• CoolSculpting

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Overview

CoolSculpting has a rating of 2 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. CoolSculpting ranks 158th among Cosmetic Surgery sites.

  • Service
    2
  • Value
    2
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate CoolSculpting?
Top Positive Review

“Great service”

Anna M.
9/11/18

Customer service is out of this world. Make you feel right at home. I will definitely be back. And will refer to all my friends and family.

Top Critical Review

“Very disappointing”

Irene G.
6/16/21

I paid my deposit before the pandemic began, they had to wait after emailing after my appt was canceled. My payments came out monthly as signed on my contract before We had even began the treatment; the nurse who checked my belly area said I only needed 3 of the placements of the coolscupting. The staff was very nice, I maintained my weight but no improvement on the lower belly area at all, before and after pics had zero change. My original tech no longer works there and when I went back I received another person, very nice and she also saw that I zero results so she said she would email with their manger to review the files to see what could be done and I never heard back from them at all. Very disappointed

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user sandil65
1 review
0 helpful votes
July 18th, 2023

The procedure was completely over-sold and the client expectations were not fully disclosed. My downtime/recovery period was at least a month of discomfort and numbness where the procedure was done (torso). There is a pre-pay policy (6-8 weeks in advance of the treatment) AND a NO REFUNDS policy (which was not shared), so that should you be dissatisfied with the results (negligible at best), you will forfeit over $3000 should you choose to cancel. I would not ever do business again with the Cool Sculpting Spa in Cookeville, TN.

Tip for consumers:
USE CAUTION WHEN DEALING WITH COOL SCULPTING SPAS

Service
Value
Thumbnail of user ireneg180
1 review
0 helpful votes
June 16th, 2021

I paid my deposit before the pandemic began, they had to wait after emailing after my appt was canceled. My payments came out monthly as signed on my contract before We had even began the treatment; the nurse who checked my belly area said I only needed 3 of the placements of the coolscupting. The staff was very nice, I maintained my weight but no improvement on the lower belly area at all, before and after pics had zero change. My original tech no longer works there and when I went back I received another person, very nice and she also saw that I zero results so she said she would email with their manger to review the files to see what could be done and I never heard back from them at all. Very disappointed

Thumbnail of user jessicah2307
1 review
1 helpful vote
April 11th, 2023

I decided to try coolsculpting at Ideal Image due to the non invasive aspect. My skin was numb for almost 2 months after. I didn't lose one millimeter of fat. It's been 6 months and still nothing. It's a complete joke.

Products used:
Coolsculpt

Service
Value
Quality
Thumbnail of user clarar37
Clara R.
514 reviews
610 helpful votes
September 4th, 2018

Ive seen and heard studf about cool sculpting on social media and by others it sounds expensive to. Maybe in the future ill do it haha

Thumbnail of user peggys138
5 reviews
2 helpful votes
September 18th, 2018

Had lips before and was very happy. Tried this and absolutely found no advantage except for emptying my wallet. Go for the real deal.

Thumbnail of user annam433
1 review
0 helpful votes
September 11th, 2018

Customer service is out of this world. Make you feel right at home. I will definitely be back. And will refer to all my friends and family.

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