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Claim Your BusinessDhgate.co.uk has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.
Recently purchased a watch from DHGate. It took a very long time to arrive. So I was rather annoyed to find out that it was broken. I contacted the seller " mens_watches1". He ignored me at first and then said that I would have to take it myself to be repaired. Obviously I was shocked that he expected me to take a brand new product, that had only just arrived, for repair. I expressed my horror with him, that he should even think for one minute, that this would be acceptable. He then continued to ignore me, or say the same thing about getting it repaired. I was losing the will to live, so eventually bit the bullet and took it for repair. I was told by the watch mender, that it was a poor quality fake and would cost too much to repair and should throw it away and buy another. I told the seller and was then given a small percentage of my money back, as a partial refund, as I had technically received the watch. I then moved onto the pointless customer service chat, sending pictures to prove that the watch was useless. I have spent hours and hours trying to get my money back, to no avail. It seems that DHGate will always side with these criminal sellers, as they take a cut from the loot. Stay away from this website.
Realmente me ha sorprendido la calidad y rapidez en el envio, siendo un envio desde China pensaba que se demoraria mucho y tendria luego que abonar algun importe por gastos de aduana.
Para nada, yo estaba muy equivocado, no solo no he tenido que pagar nada extra por gastos de aduana, sino que mi espera ha sido de menos de 20 dias.
Estoy muy satisfecho volvere a comprar seguro.
Gracias.
Recently purchased a watch from DHGate. It took a very long time to arrive. So I was rather annoyed to find out that it was broken. I contacted the seller " mens_watches1". He ignored me at first and then said that I would have to take it myself to be repaired. Obviously I was shocked that he expected me to take a brand new product, that had only just arrived, for repair. I expressed my horror with him, that he should even think for one minute, that this would be acceptable. He then continued to ignore me, or say the same thing about getting it repaired. I was losing the will to live, so eventually bit the bullet and took it for repair. I was told by the watch mender, that it was a poor quality fake and would cost too much to repair and should throw it away and buy another. I told the seller and was then given a small percentage of my money back, as a partial refund, as I had technically received the watch. I then moved onto the pointless customer service chat, sending pictures to prove that the watch was useless. I have spent hours and hours trying to get my money back, to no avail. It seems that DHGate will always side with these criminal sellers, as they take a cut from the loot.
Stay away from this website.
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