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Diecast Direct, Inc. has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Diecast Direct, Inc. ranks 80th among Toys Store sites.
They have fair pricing and fast shipping. I would highly recommend them to any one. It only took 3 to 4 days to get my item. The product was in excellent condition.
So I placed an order with them to get some cars for my son and sell some of the others online. They sent the incorrect item. When I called them to get the correct item, I was told they could not send out the correct item until they received the incorrect item back, even though they already had my money. In addition, They couldn't email me a shipping label. They had to send it through the us mail. SNAIL MAIL. So I would have to wait for that label to arrive, send the item back and wait for them to receive it (one week), then they would ship out the correct item (another week). All the while... people who I had waiting for their orders from me, are wondering where their items are. Terrible way to treat a customer when it was their screw up... not mine. First and last time I will order from them. Lesson learned.
They have fair pricing and fast shipping. I would highly recommend them to any one. It only took 3 to 4 days to get my item. The product was in excellent condition.
Tip for consumers:
They have fair pricing and fast shipping. I would highly recommend them to any one. It only took 3 to 4 days to get my item. The product was in excellent condition.
So I placed an order with them to get some cars for my son and sell some of the others online. They sent the incorrect item. When I called them to get the correct item, I was told they could not send out the correct item until they received the incorrect item back, even though they already had my money. In addition, They couldn't email me a shipping label. They had to send it through the us mail. SNAIL MAIL. So I would have to wait for that label to arrive, send the item back and wait for them to receive it (one week), then they would ship out the correct item (another week). All the while... people who I had waiting for their orders from me, are wondering where their items are. Terrible way to treat a customer when it was their screw up... not mine. First and last time I will order from them. Lesson learned.
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