Dan G.

So I placed an order with them to get some cars for my son and sell some of the others online. They sent the incorrect item. When I called them to get the correct item, I was told they could not send out the correct item until they received the incorrect item back, even though they already had my money. In addition, They couldn't email me a shipping label. They had to send it through the us mail. SNAIL MAIL. So I would have to wait for that label to arrive, send the item back and wait for them to receive it (one week), then they would ship out the correct item (another week). All the while... people who I had waiting for their orders from me, are wondering where their items are. Terrible way to treat a customer when it was their screw up... not mine. First and last time I will order from them. Lesson learned.

Clicked on an offer to get 7% back on a purchase from newegg. Completed my purchase and provided documentation. Now they claim the other site hasn't confirmed my purchase. Its been almost 2 months. Many emails with customer service. Nobody seems to care. Why advertise a deal from a "partner" if you can't get the "partner" to confirm a purchase? It doesnt make the partner look bad... it makes you look bad and fishy. Look at some of the other reviews here... all saying the same thing. I will NEVER use coupon cabin again. Horrible experience. STAY AWAY!

I see "Ryan" responded. Ive already been in touch with Ryan and customer service before I posted this review. Here is what Ryan said in his last email to me..."This process can take as long as 90 days in some cases depending on policies of the store in question."

So you have not disputed my claims at all. Only confirmed them. I am not going to email you again because its a giant waste of time. YOU SHOULD NOT ADVERTISE SOMETHING YOU CAN"T FOLLOW THROUGH ON OR CONTROL! This is why people should know your site is bad.

UPDATE... I just emailed their customer service again at 2 months post purchase. RYAN replied that (all the sudden) they have now eard from newegg, and somehow they did not receive credit for the order. Somehow I got credit from marketing channel? (Not true)... oh and also they couldnt find a click from my purchase? (Not true). Again... STAY AWAY from this site. ATTN REATAILERS... you too. I would not partner with this company as all they do is frustrate customers... your customers.