• Dream Fitting

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Overview

Dream Fitting has a rating of 1.09 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dream Fitting most frequently mention face masks, and return address problems. Dream Fitting ranks 2280th among Women's Clothing sites.

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Critical highlights

  • They suggested that I donate them to someone or give as a gift, in response to my request for a return address.
How would you rate Dream Fitting?
Top Critical Review

“Totally a Waste of Time and Money”

Roxanne D.
1/29/20

The pictures of the clothing are beautiful, but do not look anything like that when you actually receive them. Customer service requested a picture of the item, which I sent, and they told me to return it would cost more than I paid!

Reviews (44)

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return address (4)
Thumbnail of user roxanned44
1 review
5 helpful votes
January 29th, 2020

The pictures of the clothing are beautiful, but do not look anything like that when you actually receive them. Customer service requested a picture of the item, which I sent, and they told me to return it would cost more than I paid!

Thumbnail of user janieb32
1 review
4 helpful votes
January 27th, 2020

I ordered 3 tops. After 1 month, I received an email stating one was out of stock & asking if I wanted to order something else. The email did not tell me which was out of stock, so I requested a refund for that item. I waited another 3 months for the tops. The quality was pathetic. Gave them both to Goodwill.
The worst part is there is no phone number or live chat. The person sending the email used badly broken English.
Overall, a horrible experience.

Thumbnail of user meoww
1 review
1 helpful vote
May 15th, 2020

I bought a face mask from this company on the 23rd of april. It still has not arrived. They say fast shipping? I say this is a joke or a scam for people's money! This is ridiculous my package is not gete and stays it's in california still! All they keep saying is the tracking isnt updated and package is still on the way. I highly recommend not buying anything from this company!

Thumbnail of user gails500
1 review
0 helpful votes
July 1st, 2020

I purchased a rug fro. Them as the picture was exactly what I was for. The product came in a 10x12" envelope. This rug was 9'x6'. That will tell you how paper thin this was and instead of a professional binding they sewed black tape areound all the edges. It was the biggest POS ever. Buyer BEWARE! They put no information in to be able to return this. Once again China screws us.

Thumbnail of user gerryb71
1 review
0 helpful votes
July 1st, 2020

After waiting 3 weeks for delivery, I received a piece of material that was not finished (hemed) on either side.
It had no company tag/washing instructions. I sent photos and measurements to customer service but all they would do is offer me a very small refund. DON'T WASTE YOUR MONEY WITH THIS COMPANY!

Thumbnail of user nicolem792
1 review
0 helpful votes
May 20th, 2020

I ordered 5 face masks from Dream Fitting on 4/16/20 and never received an email confirmation of my order, never received any communication from them. I tried to call them and no number is on file. Nobody responds to any emails sent. I just received a package on 5/18 from UGD ******* Yorba Ave Chino Hills CA *******. This package contained 1 face mask. I had to dispute the charge from my bank. DO NOT PURCHASE ANYTHING FROM THEM. TOTAL SCAM.

Thumbnail of user juliep497
1 review
0 helpful votes
July 11th, 2020

I ordered two facemask from dream fitting and they said they would arrive in 15 to 25 days. I waited 30 days and then called my bank to get a refund cause they never came. Two days after I did that I get the masks. To top It off they were awful, I could have done a better job, doing them by hand, because I don't have a sewing machine. They were like a round circle with the edges unfinished.

Thumbnail of user chrisi80
1 review
3 helpful votes
February 3rd, 2020

Aside from agreeing with all the previous reviews, this site also uses many aliases, which have exactly the same clothes. If you see similar items on a different website, be aware that it is not a different company

Thumbnail of user jakee50
1 review
0 helpful votes
May 14th, 2020

I have never experienced something like this before. I should have looked into it more. Ordered my item over a month ago and have not received anything or had any luck contacting someone to fix the situation.

Thumbnail of user gayled155
1 review
7 helpful votes
January 20th, 2020

Buyer Beware can not be emphasized enough! This company seems to be a total scam. I have tried for over a month to just get the address for return to no avail, since you must first contact them before they will tell you how to return the product. I have given up on getting the return shipping covered. Colors and material are not as advertised and sizing is wrong. They suggested that I donate them to someone or give as a gift, in response to my request for a return address. This was a terrible experience and this company should not be allowed to operate. Do not do business with them!

Thumbnail of user imp3
1 review
1 helpful vote
May 5th, 2020

This company is a TOTAL VIRUS SCAM! I ordered 3 face masks that they advertised under two fraudulent company names (dreamfitting and sunny rose). Once they get your order, they sent you a bogus receipt (usually found in your spam filter) that they are preparing your order to ship. I have NOT received anything further, despite several emails to get a refund. After further research, this company has fraudulent company stores in Chino, California and China. DO NOT BUY ANYTHING FROM THESE FRAUDULENT COMPANIES!

Thumbnail of user ryand322
1 review
1 helpful vote
April 27th, 2020

Don't purchase from this scam company. No photos because items were never shipped. Don't get scammed

Thumbnail of user mikeh1289
1 review
0 helpful votes
May 15th, 2020

Ordered 4 face masks on 4/16 they told me 9 to 15 days to ship, now it's 5/15 and sent dozens of emails with no response and no facemasks RIPPED OFF. Don't order from this Co.

Tip for consumers:
Don't buy from this company!!!!!!!

Products used:
Never got any product

Thumbnail of user cathyb328
1 review
0 helpful votes
June 24th, 2020

When I received my order most of the items were not what I ordered. No invoice in the package. No repsonse to my complaints
Cute items but I will never place another order!

Thumbnail of user traceys176
1 review
2 helpful votes
December 8th, 2019

Buyer beware! Items are not as described and sizing chart is incorrect. I ordered 3 shirts all in smalls and they are much to big. Material that is described on site is not the material the shirts are made from. I have been trying to work through their return policy and they are refusing to take the items back unless I pay to send them to China. They are offering me $5 credit for $73 worth of merchandise and telling me to donate the shirts to charity.

Tip for consumers:
Walk away...China based company that doesn't follow through on their return policy.

Thumbnail of user patriciaa471
1 review
2 helpful votes
November 21st, 2019

This, is by far, the worst company I have ever done business with. The clothing was ill-fitting and one garment even gave off a chemical odor. Half my order was out of stock. It took days for them to credit me for those missing items and when they finally did reimbursed me it was nearly $23.00 less than the true costs. I asked repeatedly to have a return slip sent but they never send me one. So now I have clothes that don't fit and are poor quality. I filed a report with the Better Business Bureau and was informed this company has a "F rating" in responding to complaints.

Thumbnail of user jeffreyg291
1 review
0 helpful votes
May 29th, 2020

I ordered two face masks on April 22 while in California due to Covid-19 regulations.
Their website made it appear they would ship fairly soon. I wish I had read reviews and their shipping policy and would have never ordered from them. Their shipping policy is 3-7 business days order prep time and then another 15-25 to ship.
On May 11 as I was preparing to return to my home in Ohio, I sent an email wondering the status of my order, asking to ship to me in Ohio. I also said if I hadn't received the products by May 26, I would contact Visa to remove the charge and file a complaint with BBB.
I did get a reply on May 12 saying they were sorry for the delay and would do their best to ship them soon. That is the last I heard from.
The main problem I have is they charged my card on April 22 and would never had heard anything from them if I hadn't replied to them on May 11. Technically, they have until June 5 to ship but after reading the other reviews, I'm not confident they will, maybe never. Like others, I would rate them zero stars if possible.
Lesson learned; research companies you're not familiar with before doing business with them.

Thumbnail of user dianec613
1 review
1 helpful vote
July 16th, 2020

Last year, I ordered an off the shoulder, multi striped blue cotton T size medium that looked darling on their website. Couldn't wait to get it. It took months and when it arrived, it was an X large cheap looking navy round neck pullover. I inquired about returning it for a refund and they suggested I donate it to charity because the cost of shipping to return it would probably exceed the purchase price. Outrageous. So you'll wonder what I was thinking when I saw the same cotton T on their website recently and thought maybe I'd have better luck this time. So I ordered and purchased it AGAIN. What was I thinking? Now a month later there is no activity on the tracking number and I called my local USPS and they told me "IT WAS NEVER SHIPPED!" I should have read the reviews before I ever did business with them again. Fool me once, shame on you; fool me twice, shame on me, I guess. They are just out and out blatant thieves! Is there anything that can be done to stop them?

Thumbnail of user cathyp126
1 review
6 helpful votes
October 25th, 2019

I ordered 3 shirts, the fit is horrible and the quality sucks! The items do not look like the pictures. I emailed 2 times requesting to return these items, never heard a thing back from them. I don't know how they get away with it! Don't waste your money!

Thumbnail of user andreaf159
1 review
6 helpful votes
November 1st, 2019

They scammed me out of a 100.00 dollars. Received the clothing items. By far the worse things I have ever seen. Material in the pictures are not even close to what I received. Material looked like cheap sheets. After many emails they suggested that I give them to a friend or charity as a gift. UNBELIEVABLE! They would not send me an address so I could return the items. I had to call my credit card company.

Thumbnail of user mac16
1 review
6 helpful votes
October 21st, 2019

I should have checked the reviews for this company. I just got scammed. Bought two tops. They are the worst quality in make and materials. They are copies of others clothes done badly. They are not letting me return them. Citing too expensive to return and could get lost or dirty and offered me $5 compensation. Oh great they charged me $92 for the rubbish. They overcharged as well from the advertised amount. Stay away.

Tip for consumers:
This business has unethical returns policy and is selling fake clothes.

Thumbnail of user sam14
1 review
2 helpful votes
November 14th, 2019

Ordered 7 shirts = $175. Took almost 4 weeks to get 5 of the shirts and another 2 weeks to get the other ones. Shirts are extremely poor quality, didn't look anything like the pictures, didn't come close to fitting, and were sent from CHINA. Nothing on the web site made mention of that fact. I have been trying for over 2 months to get them to let me send the shirts back and get a refund. When they finally answer my e-mails, they will NOT give me a return address. The latest excuse is that it will cost me about $50 to return the items and then it's most likely that they won't receive them so they can't refund my money. They offered me $30 as compensation which I refused. I wish there was a way to block them from selling in the US. Worst experience I've ever had with an online order.

Thumbnail of user jm811
1 review
4 helpful votes
October 21st, 2019

Terrible quality. And impossible to return. They offered me $6 refund on 2 tops. Said the shipping to China would cost a fortune. So, ill fitting, colors are off, fabric cut to maximize #of garments, not for comfort, style, or fit. Do not buy! Pictures are deceiving! Impossible to get refund.

Thumbnail of user brendad203
1 review
4 helpful votes
October 27th, 2019

BEWARE. This company has the cheapest made clothing. Not only are they cheaply made they don't fit. They will not give you a return address they won't return your money. They told me to donate the clothes because they couldn't guarantee they would get the clothing back if I sent them. They are liars. They don't honor their own return policy. Made in China. What do you expect. Buy USA.

Thumbnail of user leeb409
1 review
3 helpful votes
November 3rd, 2019

Sent in an order over thirty days ago. According to their web site an order can take at times 2 weeks. Otherwise 7 business days. I have emailed three times about my order but no response. I needed this order for a trip. Now after reading the reviews I worry about quality.

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