Drgsurgentcare

Mon (last week): Pre-op at Dr G's for urinary surgery scheduled this week. Intake rep at Dr G's took my list of meds and allergies. I noticed my urine specimen was RED. Physican Asst said don't worry, they'll call with results.
Wed: Lab portal showed results were in but I could not see them until reviewed by a Dr.
Thurs: I called, but I would not be given my results.
Fri: My surgeon's office called and was told I had a urinary infection, and the staff of Dr G's would call me with the information and a prescription by the end of the day.
Sat: Still no call, yet my surgery was scheduled for Monday.
Mon (this week): I had my surgery, never hearing from Dr G's.
Tues morning (day after my surgery): Dr G's called to say I had an infection and that they were sending a prescription for a medication even though I am allergic to it, because my allergy was not in the records.
Tues afternoon (2nd call on the same day after my surgery): Dr G's called to say I had an infection and they were still prescribing the same medication to which I am allergic... even though they now confirmed my allergy was finally in their records.
NOTE: Last week I made a request for Karen Pargeuro, Director of Ops, to call me, or have the CEO call me. I was told they would only do it if they felt it was important. Saturday I called again and asked for the CEO to call me by Tuesday and I was told they would indeed have the CEO do that. Neither of them ever called me.

WARNING...YOU MAY INDEED BE TAKING YOUR LIFE IN YOUR OWN HANDS AT DR G'S URGENT CARE.

UPDATE …
Thurs (3 days after surgery): I never heard from Dr G's until this morning. Karen Pargeuro finally called me. WHY? She said that it was not in response to my request, but only because her directed read my reviews and instructed her to do so. She never took the time to read my records nor did she research anything before calling me. Why bother? Simply to appease her boss. When I asked which State of Florida Agency regulates their business, she would not tell me. She told me to drive to the Urgent Care Center and read the information on the wall.

WARNING …. I WOULD STEER CLEAR.