Expresstrainers

I ordered two pairs of trainers which were sent to my old address.They were left on the doorstep when no one was in and we're obviously stolen. I have health issues and wasn't able to retrieve them sooner so notified the company. They denied any wrong doing and refused to help in any way. I followed complaints procedure and took them to a small claims court without any help from a solicitor. The director of the company was at the hearing with a solicitor. I lost the case as the judge ruled express trainers ltd fulfilled their side of the contract the minute the product was posted. The royal mail stated "all express trainers had to do was inform them they would have replaced them as they should be er have been left on a doorstep". Not a single person I have spoken to before or since can believe the attitude of this company and how I lost this case because I paid for something I simply didn't receive and they went to court to defend themselves rather than replace them. Be very very careful purchasing from them. If it goes well great, if there are any issues, you have been warned!