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Robert L.

2
Level 2 Contributor
Ledbury, United Kingdom

Contributor Level

Total Points
502

5 Reviews by Robert

  • Qmee

3/8/24

This site would be ok if they didn't have a corrupt organisation namely pure spectrum on there. Pure spectrum are not offering any surveys and a general search of the company suggests they are corrupt. I have reported this to qmee many times now to no avail. This leads me to believe qmee do not vet any of the survey providers they use and therefore be very careful what information you give. To see if it's a pure spectrum survey just click at the bottom of the survey and the details of the provider come up. If it's pure spectrum, exit straight away.

Products used:
Survey provider

Service
Value
Quality
  • Amazon UK

1/3/24

There's something mentally challenging with these people. My son ordered 4 items to be delivered to me for Xmas valuing £200+. None turned up. One of the items required a signature. Amazon support refunded one item then flagged him up as suspicious and refused to refund or replace the other items. They claim it's because all items wouldn't normally go missing but they were part of the same order! They won't provide a picture of the delivery or the signature. My son is almost £200 out of pocket and as he suffers from anxiety, is extremely upset. I have deleted my Amazon account and will never ever use these tyrants again. It's not finished as I will be taking them to court but why the hell should it come to this? It's clearly been delivered to the wrong address all they need do is show the proof of delivery. Don't use this tax avoiding company who thrive on cheap labour. Let's support our UK businesses locally and stop these people from hurting so many!

Tip for consumers:
The customer service is non existent. They won't allow resolver.co.uk, they are ignorant on the phone and won't raise a complaint on my son's behalf and have given an address to write to!

Products used:
Ring door bell, Alexa echo show

Service
Value
Shipping
Returns
Quality
  • Expresstrainers

10/10/23

I ordered two pairs of trainers which were sent to my old address.They were left on the doorstep when no one was in and we're obviously stolen. I have health issues and wasn't able to retrieve them sooner so notified the company. They denied any wrong doing and refused to help in any way. I followed complaints procedure and took them to a small claims court without any help from a solicitor. The director of the company was at the hearing with a solicitor. I lost the case as the judge ruled express trainers ltd fulfilled their side of the contract the minute the product was posted. The royal mail stated "all express trainers had to do was inform them they would have replaced them as they should be er have been left on a doorstep". Not a single person I have spoken to before or since can believe the attitude of this company and how I lost this case because I paid for something I simply didn't receive and they went to court to defend themselves rather than replace them. Be very very careful purchasing from them. If it goes well great, if there are any issues, you have been warned!

Tip for consumers:
This company will definitely try to defend themselves if they read this as that's what they do but this happened two years ago. I left a review on trust pilot that was removed I believe at express trainers request. I just want people to be aware of the put falls they face dealing with this organisation!

Products used:
Trainers

  • Morrisons

8/15/23

I had a shop delivered two weeks ago. I returned some "fresh"items as they were use by the next day(delivery wasn't till 8pm) and I couldn't eat three bags of salad in one day! The driver said no problem. After 3 days I had no notification so I contacted them on FB messenger. After no response in 4 more days on there, I took up issue with resolver. 7 days on still no refund or response from anyone. Looks like I should have kept the items and binned them!

Products used:
I used the rest of my shop I kept just not the salad bags because they were returned

Service
Value
Shipping
Returns
Quality
  • Trustpilot

3/27/23

I've had a number of reviews removed by trustpilot now even after proving their authentic. They basically accuse you of lying I assume because the site your reviewing complains to them and their scared of consequences. Useless!

Service

Robert Has Earned 2 Votes

Robert L.'s review of Trustpilot earned 2 Very Helpful votes

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