• Furnishedfinder

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Overview

Furnishedfinder.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

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Top Critical Review

“Beware Of Verification & Customer Service”

LaShondra W.
8/24/22

I paid $99 on August 22, to list a property in Kansas City. I tried to verify my identity a total of 2 times and I got locked out. Then I reached out to customer service at 9:41 PM. I was told someone contact me the next day by 9:30 AM. On Tuesday August 23 no one called from Furnished Finders. By this time I had put in 3 support tickets. I also called at 10:16 AM. I was told by the rep, "Oh it can take up to 12 hours for a response." I waited. 12 hours passed. I called at 3:18 PM. Then I was told, "Oh it can take 24 - 48 hours for the Quality department to review your request for verification." I also asked why did not one return the call that I scheduled for help. I was told, "Oh I'm not sure why." So I made another online request for help at 8:30 on August 23. No one called again. Then 9:26 PM on August 22, I got an email to try again. I was given one time to try. I read all the questions... called the credit bureau and still... failed again. No I am upset. 1. You have to scroll and read the terms of conditions under Services, Section 1.2. Furnished Finder can eliminate your account very easily and they can take your money if you cannot pass a background check. (Funny... they do have technology now that does facial recognition that can verify you easily buy sending a link) 2. You will not know that there is credit verification until AFTER YOU PAY THE FEE. It's listed under terms and conditions but most people are going to trust that if they pay for a service if there is a hiccup they can be helped. 3. I put in two request for a call back for help with verification and still... nothing. 4. You cannot use a state ID to verify. Go figure not everyone can afford a car so maybe they don't drive for another reason. A lot of people do have state IDs but maybe don't have a license. That does not mean they are less of a person. I feel like I have been scammed. I am to blame for reading the information and still trusting Furnished Finder. I am small business owner and if I did this I would be ruined in a day but Furnished Finder can take my hard earned $99 and not have anyone to help me except through emails. I am trying to list a property so I can make enough money to put food on my table but I spent $99 to be fooled. This was not a good first impression.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user lashondraw1
3 reviews
0 helpful votes
August 24th, 2022

I paid $99 on August 22, to list a property in Kansas City. I tried to verify my identity a total of 2 times and I got locked out. Then I reached out to customer service at 9:41 PM. I was told someone contact me the next day by 9:30 AM.

On Tuesday August 23 no one called from Furnished Finders. By this time I had put in 3 support tickets. I also called at 10:16 AM. I was told by the rep, "Oh it can take up to 12 hours for a response." I waited. 12 hours passed. I called at 3:18 PM.

Then I was told, "Oh it can take 24 - 48 hours for the Quality department to review your request for verification." I also asked why did not one return the call that I scheduled for help. I was told, "Oh I'm not sure why." So I made another online request for help at 8:30 on August 23. No one called again.

Then 9:26 PM on August 22, I got an email to try again. I was given one time to try. I read all the questions... called the credit bureau and still... failed again. No I am upset.

1. You have to scroll and read the terms of conditions under Services, Section 1.2. Furnished Finder can eliminate your account very easily and they can take your money if you cannot pass a background check. (Funny... they do have technology now that does facial recognition that can verify you easily buy sending a link)

2. You will not know that there is credit verification until AFTER YOU PAY THE FEE. It's listed under terms and conditions but most people are going to trust that if they pay for a service if there is a hiccup they can be helped.

3. I put in two request for a call back for help with verification and still... nothing.

4. You cannot use a state ID to verify. Go figure not everyone can afford a car so maybe they don't drive for another reason. A lot of people do have state IDs but maybe don't have a license. That does not mean they are less of a person.

I feel like I have been scammed. I am to blame for reading the information and still trusting Furnished Finder. I am small business owner and if I did this I would be ruined in a day but Furnished Finder can take my hard earned $99 and not have anyone to help me except through emails. I am trying to list a property so I can make enough money to put food on my table but I spent $99 to be fooled.

This was not a good first impression.

Tip for consumers:
Research other options and read the complaints on BBB

Products used:
I paid for the only service they have of $99

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