Good2gomobile

Good2Gomobile.com provides cheap cellular phone service. It's owned by Virgin Atlantic, and they use ATT, Verizon and T-Mobile networks to carry their cell traffic.
Now sit right back and you'll hear a tale,
About idiot tech support that I now call only Gilligan. As in the island. Yes, that idiot.
I wanted to switch service from T-Mobile to ATT because of call issues. They support both as does my phone.
So, they send me a new ATT SIM. It doesn't work. I call tech support. They can't fix it. They say email higher level tech support. So, I do.
Then Gilligan.
They will not speak to you. They will only communicate to you through email.
Which we all know is the best way to get complicated tech issues resolved in a timely fashion.
Email. Thanks Gilligan
Then when they couldn't get my phone on the ATT network, they couldn't figure out how to put it back on the T-Mobile network.
So, Gilligan left me without a usable cell phone for 5 DAYS!
I asked them to send me a new T-Mobile SIM because they had de-activated the previous one in my phone.
Gilligan sent me a new SIM.
For the VERIZON network.
My phone doesn't work on VERIZON.
Not sure what Gilligan was thinking with that one.
I have now been without reliable cell service for over a week now.
GILLIGAN!
I have sent at least a dozen emails to GILLIGAN at good2go mobile tech support.
Still no resolution.
They just sent me an email assuring me that the SIM in my phone is for the T-Mobile network.
I sent Gilligan this screenshot from my phone's settings screen.
I don't see T-Mobile but apparently Gilligan does.
Maybe I should have named this review:
IDIOCRACY!