Highsity

I used this website to buy a father's day present for my husband and ordered in May but months later it had still not arrived. There was no communication from Highsity so I started a dispute with PayPal to get a refund. They provided a fake tracking number to PayPal but 20 days later the package had still not been given to the carrier. Don't waste your money with this website. They will only disappoint you and will lie to PayPal.

The wreath that came was not the wreath I ordered. When I opened the clear bag there were broken pieces in the bag. The flowers were all smashed and flattened, I ordered purples with yellow but received an orange wreath. I wrote to the company & never got a response. It's very upsetting that the company doesn't care about us.

What a rip off. I paid 59.90 for camping chairs. I got POS! I don't even know what to call them. You can see the size because of my cell phone. This is NOTHING like what I ordered. I guess I got screwed BIG time. Stay away from this POS company. I had to give it one star... it should have been -5.

This is not what I ordered at all. The advertisement showed a baby white shark that is robotic and playful. It's hard rubber toy only. Not worth it at all. I'm reporting this to PayPal and getting my money back. This is what the order consisted of:
Last 2 Day 50% OFF - Lifelike Baby Shark - Lifelike Baby Shark(1 PCS) × 2

$39.98

Subtotal

$39.98
Shipping

$0.00
Taxes

$0.00
Tip

$2.00
Total

$41.98 USD
Paypal

$41.98
Customer information
Shipping address
Ignacio Morales

United States

Billing address
Ignacio Morales

Shipping method
Standard Delivery 7 - 12 Business Days

Payment method
Paypal — $41.98

Ordered "rolling VW hippy bus cooler".
Received die cast metal VW bus.
In order to return you have to email them, which the address is invalid.
There is no other means of contacting this Company.

They don't really exist. Alibaba takes your money and it's a bait and switch scam! I ordered one thing and received another and I can not reach them to return the products. I ordered the VW bus cooler chest and got a toy VW. I can't reach them for a full refund to save my life. I'm going to file a complaint with the BBB so no one else gets scammed. I'm sorry I didn't find this sitejabber before I spent my hard earned money.

Waited 4 mths to get baby life like shark that moves, when delivery arrive it was a plastic toy shark quarter the size of what it should of been And solid plastic that can't even move. Company a rip off just a scam, l wish l had of seen this site before l purchased. Unable to contact them, these people should go to jail

I purchased a braided leather bracelet with small custom beads from Highsity.com on May 30th. I paid $44.99 through PayPal. The advertisement on Facebook said that the bracelet would be here in time for Father's Day. It never arrived, so I was unable to give my husband his gift. It is now July 11th and I still have not received this product. That is a full 6 weeks without receiving my order. I have emailed the Customer Service department and am awaiting a response. As you can see in my screenshot, the status has been showing "In Transit" for over 6 weeks now with no location details. Stay away from this company.

I ordered the VW Bus Cooler & got a hot wheels car! 2nd picture is from tracking app from Highsity.

Same experience as the other review when the item finally arrived it was a small toy not the cooler. In communications with the company they said it was a mistake on my part when I ordered And that there is a standard and upgrade option. This is laughable, they are clearly running a scam.

Being a native downstate New Yorker and highly skeptical, I'm surprised I got scammed, too! I ordered a VW Bus Cooler as a gift for my best friend, and they received a 5" metal model. To make matters worse, there was no packing slip or note stating who sent it or where it came from. When I finally spoke to my friend and sorted out that she had indeed received a package, thought not a cooler as advertised, I disputed the purchase with paypal.com and the paypal credit card company. It took an "investigation" that lasted months and they gave me such a hard time, finally "resolving" the dispute by telling me the charge would be permanently reversed if I send the VW Bus model back to China! I told them "hell no" and cancelled my paypal.com and paypal credit card accounts. So, in reality, I'm not out any money, just time and aggravation. On the other hand, my friend who was the gift recipient of the VW Bus, and I have been laughing ever since. So maybe it was worth the trouble. AND this American consumer won against Highsity, a Chinese scammer of high proportion!

The advertisement shoes a shark that moves around and you can tickle, etc. the toy that you get does nothing! It is a play I shark with no simulation. When you email the company you get no response. They are a fraud!

I, too, ordered the VW ice bucket, only to receive a scale model.
I, too, was told that I had ordered the wrong thing and needed to upgrade. Since then, there are no more replies.
Trouble is, I ordered 4 of them!

STAY AWAY from these thieves - they don't even deserve the one star!

They sell fake things, horrible scam, terrible sticker instead of the original product, avoid at all costs

The bracelets are very poor quality, super cheap in appearance. You are unable to read! Poor customer service no response when trying to reach the company! Took forever to come as well!

Ordered a VW bus cooler chest and got a toy VW model. The cooler chest is advertised as 26.5 inches long with a towing handle and will hold 24 16 ounce bottles with ice...……... the toy (which is in no way a cooler chest) is 4.5 inches long by 1.5 inches wide.

I also got sucked into buying the rolling bus cooler and got the 5" toy. So annoying. I will be reaching out to PayPal to see if they can assist with a refund. Wish me luck!"

Purchased a " dancing shark " for $19.99 + shipping for my grandson, was provided with a false tracking number. Its been almost a month I tried to track it but again, the number I was provided is a non valid number. Hey whoever you are at highsity, your a worthless lazy sorry excuse! Why don't you go out and ACTUALLY EARN a living instead of scamming, lying and STEALING from honest, hard working and trusting people. I truly hope that you get caught, I will see to it that you do! Enjoy my money while you can

Ordered battery powered saw early sept. Credit card charged, recieved email sept 8th saying it was shipped. USPS shows no info. Today is sepi. 24th still nothing. Next email going to Josh Stein attorney general for North Carolina. Think this company is a RIP OFF!

I wish I would have read the reviews before I ordered through high site. I did not receive what I paid for. They told PayPal it was delivered. Was supposed to be a rolling cooler to fit 24 cans and a model of a VW bus. The model came but never the cooler. PayPal would not dispute this because the toy bus was delivered. I payed $27 for a $2 toy! Thieves!

I ordered a cool got a model? Below is a picture of the ad and a picture of what I received! Just not right and no way to contact their customer service so so disappointed

Ordered the Volkswagen Bus cooler and after waiting a month I got a metal model VW. The site says if you are not happy for any reason let them know... Oh I let them know and wrote a review of the product. Never heard from them and my review never made it to their site.

I ordered 2 wreathes. The quality is so inferior, cheap and nothing like advertised. Their money back guarantee is a joke... I've tried everything to get my $97.00 back... I can't even get a response.
Don't waste your money with Highsity!