Honestlyeco.co.uk

Really wouldn't recommend anyone buy anything from them
I bought on 9th February
Messed around for over a week regarding stock finally asked for a refund and lied about it being done. Took you a month to process it I'm sure it'll be about 7-10 business days till I get it

Funny, emails are nice and helpful until someone asks for a refund….

They remove all honest feedback on Facebook

Good luck!
I have been waiting over a month for my order. The customer service is beyond dreadful. Its like they send automated responses when I'm replying to one of their own emails. It's beyond infuriating.
Fingerscrossed I'm able to get a refund from them.

Until recently this company were called "My Little Eco Shop" then recently changed name to "Honestly Eco", although there is little that can be described as 'Honest' about this company.
I would advise ptoential customers to check the comments on several of their old Facebook pages called "My Litttle Eco Shop..." (there are several).
I placed an order for 3 items. The promised delivery timeline came and went with no sign of the goods. One month later one of the items ordered arrived, but was unusable as it was damaged. The other items were never sent by the company.
I sent an e mail to the e mail address provided with the order acknowledgement, and received a response stating they no longer use that e mail address. I searched and found the new company name and a new e mail address, so I wrote to that and received an acknowledgement thanking me for contacting them and advising that they are a 'small team'!
There was no offer of resolution,replacement, refund, or attempt to address the issue raised.
One month later and I have still had no response to resolve the order issue, so I wrote to them again. This time they completely ignored my e mail.
Thankfully I paid via Paypal who have agreed a refund.
Having gone onto the company social media pages there is an avalanche of dissatisfied customers who have paid money and never received the goods, and have then been ignored when they contact the company to query the failed order delivery.
The company appears to change its name with frequency, whilst accusing its customers who complain of not receiving their orders of bullying them and making announcements to that effect to garner sympathy.
They then block dissatisfied customers from the new pages under the new company name, even though the customers have merely commented about not receiving ordersand have certainly not done anything akin to bullying etc.
Basically this company lack honesty and integrity and their custimer services are beyond atrocious.
So people -AVOID THIS DISHONOURABLE COMPANY at all costs.

I've ordered several times, and love their products. I have only had 1 minor issue that was resolved as soon I spoke to a member of staff who was very helpful. Very sad to see them close