• Hugsleep

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Overview

Hugsleep.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Hugsleep?
Top Critical Review

“Zero customer support refuse to refund”

Dog L.
12/6/22

Stay away from this company! The product is crappy, flimsy, hot, and way overpriced. Trying to get a refund on the product is really hard. 1. They have NO customer support number 2. They make you email them to get return info 3. Their "live" chat is a chatbot which you to maneuver through. 4. When you finally get a real person on chat, they can't even answer any questions about my return which they received over a month ago. They told me to email them! 5. Emailed them 2 weeks ago, no response. 6. Tried to contact them on Facebook, they erased all my posts. 7. Opened up a credit dispute, waiting for response. STAY AWAY FROM THIS COMPANY!

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user robinl75
5 reviews
17 helpful votes
December 6th, 2022
Verified purchase

Stay away from this company!

The product is crappy, flimsy, hot, and way overpriced.

Trying to get a refund on the product is really hard.

1. They have NO customer support number
2. They make you email them to get return info
3. Their "live" chat is a chatbot which you to maneuver through.
4. When you finally get a real person on chat, they can't even answer any questions about my return which they received over a month ago. They told me to email them!
5. Emailed them 2 weeks ago, no response.
6. Tried to contact them on Facebook, they erased all my posts.
7. Opened up a credit dispute, waiting for response.

STAY AWAY FROM THIS COMPANY!

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