Dog L.

Stay away from this company!

The product is crappy, flimsy, hot, and way overpriced.

Trying to get a refund on the product is really hard.

1. They have NO customer support number
2. They make you email them to get return info
3. Their "live" chat is a chatbot which you to maneuver through.
4. When you finally get a real person on chat, they can't even answer any questions about my return which they received over a month ago. They told me to email them!
5. Emailed them 2 weeks ago, no response.
6. Tried to contact them on Facebook, they erased all my posts.
7. Opened up a credit dispute, waiting for response.

STAY AWAY FROM THIS COMPANY!

NextDoor is completely two-faced about their policies. My father is an elderly retired veteran. He posted something several of the "woke" people on the site didn't like. One woman threatened him three times, including bashing his head in if he called the police about the threats. Another woman called him vile names, slandering him. He reported all the woman to NextDoor. Did any of them get suspended? No! My dad tried to quit the site and wanted his data deleted. NextDoor refuses because they say he is on suspension! Him, not the women! NextDoor violates your privacy by forcing you to use your real name and they even put a pin on Google Maps to show where your house is! Not only do they not punish violent threats, but they make it easy for the victim to be found. I am disgusted. If you are an elderly white male, you will be discriminated against on NextDoor. I have screenshots of everything in case I need to go to the police.
NextDoor routinely censors and suspends non-woke people.

I use to order products from Walmart to be delivered by FedEx/UPS/USPS/Ontrac. Rarely had any issues. At some point this year, they switched me to same day delivery by local drivers. A service I don't want and I hate! There is no way to opt out of it and get normal shipping.

I have had 3 bad experiences and I have complained to Walmart corporate about it 3 times now. The latest was last night. My order of 6 items was divided into 3 parts with 3 different drivers. How inefficient is that? The app can only handle tracking one driver at a time, so I have no idea when the other 2 drivers are supposed to arrive. I have to wait around at my house for 3 people to arrive over the span of 4 hours because porch pirates are rampant around here. The app gives me wrong delivery time estimates all the time. They usually arrive 1-2 hours late. 1st part comes, 2 of the items are missing. I have to get on chat support for a refund. 2nd part comes, what is delivered is actually the part 3 order, but part 2 is marked as delivered, and the item is missing, so I have to get on support chat again for another refund! 3rd part of the order is never sent a tracking number but gets marked as delivered. So on an order of 6 items, I only received 3 of them. Now today I have to go to a store to get the missing items, which totally negates why I use online ordering in the first place.

On top of that, I was charged a "beverage container fee". Well the beverages weren't delivered in any kind of container, they were just dumped on my doormat, so that whole fee thing is a rip-off. The whole experience was stressful, infuriating, and a huge waste of my time. Unless Walmart gives me a way to opt-out of this service, I am going to stop using them and shop at Target instead.

I ordered the grain and potato free variety of a buffalo dry dog food. Instead they shipped the normal version of the food, my dog is allergic to grain and so the food was useless. I called Customer Support and they assured my they would send out a replacement bag that same day. Three days later, I still had no food and no shipping tracking number. I called them up and it turns out nobody had shipped it out! They assured me they would send it out that day for next day delivery.

The next day I received the wrong food again! They sent chicken and not buffalo! Apparently nobody who works in their warehouse can read the front of a bag, or check a UPC code! Three screw-ups for one order! At that point I called and requested a refund. I don't know how a company like this stays in business.

CarId is the worst company I have ever dealt with. They are crooks who sell used, broken, parts as new, and parts that don't fit. They then refuse to issue an RMA within 24-48 hours as their Return policy states. They will ask you for photos of "proof" over and over again over a span of weeks. They will hang up on yet, claim they never got your email, claim they didn't receive email attachments, claim they can't click on a link in an email, etc. Either they are extremely stupid, or they are purposefully following a script of deliberate delays; my guess is it is both. They pass off your case to a new employee every day.

I ordered a set of car seat covers for my Mazda MX-3 from CarId.com

On 9/17/2016 we tried to install them on my car seats, where we discovered that some of the car seat cover buckles were broken and that they did not fit my seat, even though the CarId website said it would fit my car. Since the buckles were broken, it appears that I received a used / previously returned item.

On 9/19/2016 I contacted CarId about a refund. As of today, 9/28/2016, they refuse to issue me a RMA# and return instructions so I can receive a refund of $114.72. I have called them 3 times, online chatted with them 2 times, and sent 15 emails. Still no RMA and no return instructions, and no refund. They insisted on receiving photos of the covers and the broken buckles, which I have now sent 4 times and my car's VIN. In addition, they want photos of the interior of my car, which I have sent them 3 times.

So far I have dealt with * none of whom have done anything but play dumb.

I filed a complaint about CarId.com with my credit card, filed a fraud case with the New Jersey Division of Consumer Affairs, at https://www20.state.nj.us/LPSCA_COMPL/, and am looking into various legal options.

*Personal information redacted by admin