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  • Icoolhub

Overview

Icoolhub.com has a rating of 1 star from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Icoolhub.com ranks 130th among Gifts Other sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
2
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How would you rate Icoolhub?
Top Critical Review

“Scam alert scam alert - do not waste your money! Stay away!”

Rebecca K.
12/4/18

I purchased a Jeep themed quilt. The photo was beautiful. After 3 months of refusing to communicate with me a really terrible looking super thin blanket in purples arrived with large butterflies and religious crosses on it. I gotta say it is so terrible I wont even give it to my dogs to lay on, I done want it in my house. I attached 3 pictures, i mean what is this?

Reviews (32)

Rating

Timeframe

Other

Thumbnail of user rebeccak147
1 review
0 helpful votes
December 4th, 2018

I purchased a Jeep themed quilt. The photo was beautiful. After 3 months of refusing to communicate with me a really terrible looking super thin blanket in purples arrived with large butterflies and religious crosses on it. I gotta say it is so terrible I wont even give it to my dogs to lay on, I done want it in my house. I attached 3 pictures, i mean what is this?

Thumbnail of user maryj673
1 review
0 helpful votes
November 21st, 2018

Ordered a quilt in September. They notified of a non-existent shipping. Never arrived. I disputed with PayPal. They produced fake proof of delivery and PP folded on me. I opened a dispute with my bank. They lied to them, too. I fired back. Dispute now still open. They sent me many emails with excuses & finally, a fake shipping launch via DHL. That failed, too. At the end, I will get my money back via my bank. FRAUD, SCAM! Always use a credit card.

Thumbnail of user jc668
1 review
1 helpful vote
November 3rd, 2018

Purchased a Jeep quilt in September. Contacted them in October and got a 20% OFF COUPON via email which I wouldn't use because if you cant ship my first order, why would I order more? Now two months later, still no quilt and see all these reviews of them being scammers. Using my Paypal to go after a refund. Don't order ANYTHING from this place. Liars and scammers is what they are,

Thumbnail of user alicer77
1 review
0 helpful votes
December 1st, 2018

Ordered a St. Louis Cardinals quilt on 9/18/2018. Got an email on 10/1/18 that the shipment was delayed. I bought this item from an ad on FACEBOOK. Finally shipped on 11/16/18 and arrived on 12/1/18 and was the wrong item - Disney princess quilt. The quilt received is of extremely poor quality. The website is no longer in operation. I don't want this crappy quilt that is not what I ordered. I'll be seeing about a refund on PayPal. Total transaction cost was $64.90.

Thumbnail of user monacaa
1 review
0 helpful votes
December 2nd, 2018

I ordered a Hogwarts quilt on 9/23/2018. Emailed several times about order status. Website does not work and hasn't since I put the order in. Got responses back saying production was delayed. Finally received a quilt that I did not order on 12-2-18! Anybody want a Steelers quilt? Lol! I will be seeking a refund from PayPal as well!

Thumbnail of user nancyl345
1 review
1 helpful vote
March 4th, 2019

Ordered a quilt in Sept 2018 from these people. From the phone number, I think they are from China, but not sure. Have never received product, tracking number was phony, and their email is an unmonitored address. Does not get much worse than this. Tel: 1*******072. Soooo pissed.

Thumbnail of user vickip77
1 review
0 helpful votes
December 4th, 2018

Ordered quilt 9/14 filed 2 claims with PayPal, just refunded today, Please file claims block them! They sent one email saying they were having trouble with the fires! BS, they did this I am sure to delay the process so I would have to file another claim! Then they sent wrong item and I have HAD ENOUGH!

Tip for consumers:
Do not order! it is a NIGHTMARE getting money back!

Products used:
Nothing never received the item I ordered! SCAM! they said I never created an acct so i could not log back in! ever! They use a sotware title for their purchase descrition!! Scammers!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mollyb66
1 review
2 helpful votes
October 29th, 2018

Order 3 quilts September 15th still awaiting. I got the same sorry message and Several email wanting me to order more. A 20% off coupon still get E mails warning me to purchase more but yet have not answered any of my emails as to the current order I have been waiting a month for. No phone number and no return emails. I believe it's a scam.

Thumbnail of user shirleyt90
1 review
3 helpful votes
December 20th, 2018

They don't even deserve 1 star! I ordered a Disney Princess quilt 3 months ago... unable to contact the company at all! Today I received an ugly black quilt with Jack Skellington all over it! It is hideous! I will be reporting to my credit card company and it was pricey! So disappointed because this was going to be a Christmas gift! They should not be allowed to advertise on Facebook! I have bought tons of things through Facebook and this is the first time I have ever been ripped off! I am furious!

Thumbnail of user chriss1013
1 review
1 helpful vote
December 1st, 2018

Unreliable and horrible in responding back to you. Waited over two months for the wrong blanket to finally get shipped and now no response when trying get it returned or refunded. Buyer beware!

Thumbnail of user angeliad3
1 review
1 helpful vote
October 24th, 2018

This place took my money and has not contacted me or sent me my quilt I ordered it early September and I have tried to contact them numerous times all I get is an email saying they're sorry and backed up with a 20% discount coupon on my next order. I will never order from them again and I highly recommend no one else does either seems like a scam to me.

Thumbnail of user lindab956
1 review
1 helpful vote
October 18th, 2018

I ordered a quilt on 9/17 and paid for it. After several attempts to contact the company FINALLY someone replied only to tell me that they don't know when I will get my merchandise. I will never buy from them again!

Thumbnail of user roberts1605
1 review
1 helpful vote
November 29th, 2018

I also ordered a quilt form them on 9-18 and NEVER received it! Tried contacting snow at the sign,, still no response,, reported and requested a refund through PayPal,, we'll see!

Thumbnail of user julier246
1 review
3 helpful votes
October 29th, 2018

This site: Icoolhub is a scam! I ordered a blanket that never arrived and they refuse to communicate!

Thumbnail of user francesj38
1 review
0 helpful votes
December 7th, 2018

I ordered a Dr. Seuss quilt to use in my classroom back in September and received emails that they were behind on orders. November 30th I received a quilt with a Sea Turtle and fish on it! NOTHING like what I had ordered. I emailed the company several times and they never responded back. I wish I knew about this before wasting my hard earned money.

Thumbnail of user michellep318
1 review
0 helpful votes
November 7th, 2018

Order #1180 ware is my quilt?! Placed the order mid September no response to email inquiries still waiting! Website down

Thumbnail of user sherric59
1 review
0 helpful votes
December 19th, 2018

I ordered a Packers blanket for my husband with my credit card 3 months ago! I received some purple red thing with skulls on it and dead people! I threw it away and told my credit card not to pay for any new charges.

Thumbnail of user carmenb84
2 reviews
0 helpful votes
November 7th, 2018

I ordered a princess quilt on 9/18. Never received it, and cannot contact anyone about its whereabouts. Thry sure charged me quickly though. Boo hiss! Im going to try to get refund through PayPal

Thumbnail of user kevint353
1 review
2 helpful votes
November 20th, 2018

Just real quick, they are a scam and I filed a complaint with pay pal, a company named The Snow At-sign co., ltd is the actual company or seller, it took about 20 days but I did receive a full refund. *******@thesnowatsign.com you can try contacting them, I did with no response. I really hope this helps.

Thumbnail of user jessicav85
1 review
0 helpful votes
November 13th, 2018

Placed order 2 months ago they don't respond and I haven't received anything
I will be reporting them

Thumbnail of user tylerj68
1 review
0 helpful votes
December 8th, 2018

I order a quilt bank in September, it was the disney princess one, no word nothing back from trying to contact them, now its December 8th and I received a quilt at my house but not the one I ordered, I received a jack thr pumpkin one, damn it! Total scam and no way of contacting these people, sad!

Thumbnail of user johns3487
1 review
1 helpful vote
December 10th, 2018

Definitely a scam. Wife ordered a quilt from this company linked from a reputable website. 2 months later still no quilt. Website is down. Started the process with paypal dispute. Got her for almost $90 and her only christmas gift to me this year.

Thumbnail of user luannm12
1 review
0 helpful votes
November 27th, 2018

I ordered friends quilt in September. Still no quilt. Thwy will not answer email. Now the web site is gone. I want my money back.

Thumbnail of user karlaf20
1 review
1 helpful vote
November 3rd, 2018

I ordered a blanket in mid September and have emailed several times and received no repsonse at all. The link to the website doesn't work either. I have a paypal claim to get my money back. Hopefully I'm successful. So infuriating.

Thumbnail of user christinac252
1 review
0 helpful votes
October 20th, 2018

I ordered a Snoopy Great Pumpkin Quilt on 9/17/2018 and have been trying to find out when I will receive my order and I can't get a answer. Then you try to go to any link they have and it's some stupid message saying SORRY THIS PAGE ISN'T AVAILABLE! I'm guessing these pages are SCAMS to get your money then send a message a couple days after I order to say that they're sorry but they have had a high volume of orders and they offer you 20% off your next order so they can get more money from you!

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