Kaylee And Tepid

I just received 1 of the 2 rugs (haha) I ordered. This is supposed to be a pile rug. It is a bad photo of a rug. Flimsy fabric. Arrived in a small bag that would fit a t-shirt. Seriously a rip off. I probably will never receive rug #2. Absolute garbage and not cheap price. Please see the photos. Picture of the AD from face book marketplace and then actual product with ugly black trim. Colors not even close. I hope I save some of you your hard earned money. Lesson learned.

I ordered a debit cover back in December and did not receive it until February. The quality was so bad it literally looked like rags had been sewn together, colors bleeding into each other. Absolutely disgusting, when I asked for a refund I was told they would refund 30% provided I shipped it back to China. $89 spent on something so ugly, I would never display it in my home. Total scammers! The last picture is what it was supposed to look like. Look nothing like that! Don't get scammed by these frauds. I have been trying to get my money back for six months now.

I ordered a beautiful looking Christmas quilted queen size duvet and shams after Xmas - what I got was a cheap flimsy polyester "sheet set" with the picture of the one I ordered printed in it - all blurry, pixilated horrible colours and not even close! The whole package was the size of a men's dress shirt! Offered me 30% discount but I wouldn't put this anywhere in my home. PayPal is investigating as well as Amex.

Yes I have questions, why does Facebook allow people to continue advertising on their site when they have received so many complaints?
SCAM

My wife and I ordered a "Sheep quilt" and received literally 2 sheets of cloth sewn together while pictured item showed thick quilt with appliqued sheep. Reached out, they offered 8 dollars refund for a 60 dollar purchase. Covered part of shipping if I accepted. Really, what a piece of garbage from a garbage management. I would not recommend buying thread from this company, it would probably arrive in pieces, and you would be charged to return the falsely advertised item. What a sad, sad company.

Hello world. My name is Mike. I am retired and living on a fixed income. I purchased a conforetter from Kaylee about the 15th of december 2019. A christmas present. Mouth goes buy a month and half goes by. No Conforeter. At lest 6 times sending email. Response each time we are working on it BS. By the way Kaylee was payed. I also reported this to the Federal Trade Commission. Kaylee is based in Singapore China. This tells you a lot kaylee. Dishonest Company

I ordered this rug, photographed it was a thick pile and looked very attractive.
I got this skinny thing with a black border around it more like a wall hanging I contacted the company and they offered 30% off. I am now stuck with this thin piece of material which I don't want.

I would not order from these people waste of money.

I ordered some doona covers from Kaylee and Tepid and never received them. I sent so many emails which were all rejected in the system. There is no way to contact this company to get a refund. Do they even exist? I have put in a formal complaint to the FEDERAL TRADE COMMISSION. I did this online and it only takes a couple of minutes to fill out. It's for people who have been scammed by online shopping companies like this who steal your money. Please stay away from this company. Please see attached receipt of purchase USD$68.41.

I was so vulnerable! My little black cat I've had for 8 years disappeared, and I wanted things to remind me of the dear little fellow. So when I saw the set of sheets and pillowcases with a black cat motif, I really fell for it. I got all the delay messages about the corona virus, etc. The promised tracking number never came. My emails bounced back. My order was placed on January 23,2020, and has still not come. If I could give a below 0 rating, I would

When trying to return the inferior rug I purchased, they offered to refund me 30% of the value. How ridiculous is that. They also offered to give a 30% discount on a future purchase like I would EVER buy anything from them again. I can see how they stay in business--they sell inferior products and then make it almost impossible to return it. I am keeping the rug to remind me just how stupid I was.

If I could give this company negative one million stars I would. THIEVES of the worst kind. I ordered a thick pile rug. What I got was a folded up mat with a picture sprayed onto it. NOT EVEN CLOSE to the same item and they won't take the mat back and offered me a tenth of my money back. STAY AWAY, there are so may good companies out there, DO NOT BUY FROM THESE RIPOFF ARTISTS! Does that picture look like a plush thick rug to you? It fit into a mailing bag!

If I could give them a zero I would! I wish I saw these reviews before placing TWO orders. I ordered early December for Christmas presents and I didnt get them till today, 1/6/20? The quality was horrible. The graphics were not as sharp and colorful as seen on the site. Instead is looked like a bad copy. Refund are also useless because you will pay to ship it to them which will probably cost more than the ridiculous item. STAY AWAY!

I am so upset. I splurged and spent my Christmas money from my in-laws on what I thought was going to be a beautiful quilt for my bed. What I received was a piece of junk that looks like it came from the dollar store, except not as nice. The pattern isn't even the same as the picture. The company says they only issue refunds within thirty days of your order, but they prolong shipping purposefully so they can get away with not issuing the refund. $80 is a lot for us... I feel foolish and stupid for believing an ad that came up on FB and looked legitimate. SO angry!

I ordered the Moose CLA ******* Quilt/Blanket. From the picture, this is an appliqued (something I have done tons of), beautifully quilted work. What I received was a poorly printed piece with huge meandering quilting. Went on-line to fill out a return request and their wording leaves them tons of leeway for rejecting returned items.

I'm sure I will never get my money back.

Ordered a custom printed throw blanket from this site. For $69US, so I expected it would be of reasonable quality. When it arrived, it was so thin you could almost wee through it. So disappointed as it was supposed to be a gift for a friend, but the quality was so cheap that I had to buy something else and - well - the purchase was a total waste.
Crap product. Poor customer service. Will never purchase form them again.

Terrible quality - the printing is distorted. After contacting the company they asked for pictures - now their
Email addresses are no longer valid. SCAM

Order a 5x8 rug, what I received was a moving blanket. Nylon stamped on print, the back side is quilted. Cam in a 14"x24" bag, a rug normal comes 5' long rolled up. Company kept saying sorry you don't like it and we don't do returns for that. Now the credit card sided with them. This company is fraudulent, DO NOT BUY FROM THEM.

Unfortunately, I did not read any reviews before make my purchase. I bought a German Shepherd area rug from them (actually Homentic) for $110 over a month ago. First tracking number didn't work, then after 3 weeks finally got a good number and it shows a label created but merchandise never given to FedEx. I've emailed them countless times because there is no phone number for this company, only email. I just keep getting the run around. Still no answers. Requested a refund several times. Still no response. This company is the worst company I've ever had to deal with. I'm furious.

I ordered a rug with a beach theme for out beach house. It looked really good in the photo! Like a real rug should look! It arrived in a package that fit in our mailbox. I had no idea what it was! As I took it out, I realized it was the "rug"! It looks like they took a picture of the rug and photo-copied it onto a fuzzy piece of fabric. No way would I ever use it as a rug. I'm going to use it as a beach blanket because there's no instructions for returns. A very expensive beach blanket! Lesson learned!

I cannot believe that these people actually continue to get away with selling what they do for prices they do. I relied on the reviews from their page, which are CLEARLY bought and paid for! Do NOT buy from this junk company unless you want to spend 12 times more than what you ordered is worth. They have NO customer service, I emailed probably 5 times and got one response from them.

I ordered a blanket over 2 months ago and still haven't received it. I have sent messages after messages but with no return. It is very sad that Face Book allows this kind of scum. I would like to send a warning out that this company is selling under different names so please please do your research.

Kaylee and Tepid have never delivered the item I ordered and the last email I got from them promised that my item had been inspected and promised to send a tracking number within 30 hours. Never got it or my purchase and they have taken their web site down and you can't send a message via the contact form. It comes back as "try again later". I have been defrauded of $79. I wish I would have known how shady this company was before I ordered. Never again.

DO NOT BUY FROM! False advertisement. Then refuses to refund when proof was provided. Even PayPal wouldn't refund. So done with them too! Almost 3 month dispute open. Had to send $#*!ty item back. Which cost me another $45. Then PayPal decides in their favor and provides no explanation.