• La Quinta

Overview

La Quinta has a rating of 1.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. La Quinta ranks 54th among Hotels sites.

  • Service
    1
  • Value
    1
  • Quality
    1

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate La Quinta?
Top Positive Review

“Perfect Timing & The Right Stop”

TOASTER v.
9/13/16

Our trip through New Mexico and Texas in 2014 was very exciting and well worth it. But in a car without AC in 103 degree temps. Took it toll on us. We had to find a place for the night and the La Quinta hotel Elk City, OK was there. Perfect timing, comfortable room, perfect pool water temperature and the coldest beer anywhere that side of the Mississippi.

Top Critical Review

“Bad stay”

Vickie H.
9/21/23

Found the front desk personnel unhelpful, we reported our T.V. Was not working and he said he would call maintenance however, it never got resolved. Told him I needed more towels he told me to go to housekeeping. He was just the worst, asked to move and he said there were no more rooms however I saw him renting rooms after me. I will never come to this hotel again.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user vickieh320
1 review
0 helpful votes
September 21st, 2023

Found the front desk personnel unhelpful, we reported our T.V. Was not working and he said he would call maintenance however, it never got resolved.
Told him I needed more towels he told me to go to housekeeping.
He was just the worst, asked to move and he said there were no more rooms however I saw him renting rooms after me.
I will never come to this hotel again.

Products used:
bed

Thumbnail of user toasterv
3 reviews
0 helpful votes
September 13th, 2016

Our trip through New Mexico and Texas in 2014 was very exciting and well worth it. But in a car without AC in 103 degree temps. Took it toll on us. We had to find a place for the night and the La Quinta hotel Elk City, OK was there. Perfect timing, comfortable room, perfect pool water temperature and the coldest beer anywhere that side of the Mississippi.

Thumbnail of user husseinf6
2 reviews
0 helpful votes
September 24th, 2022

I would highly recommend that no one uses Reservations.com for any of your reservations. I recently booked a Hotel with them for my scheduled conference in Dallas, Texas. I was advised that the hotel has all of the amenities including safe parking. However, when I arrived at my hotel in Dallas, Texas I was surprised to learn that the hotel had no parking and the closets paid parking was approximately 7 to 10 minutes walking distance in hot 92-degree weather while at the same time, many sidewalks were closed due to construction in the area which required people to often walk on the side of the roadway. Furthermore, While checking into the Hotel, La Quinta Inn & Suites By Wyndham Dallas Downtown, 302 S Houston St, Dallas, Texas *******, I noticed that people were walking around the lobby area all high and the smell of marijuana was making me smell like a walking marijuana plant. I advised the clerk that I need closer parking due to items that I was scheduled to take with me every day while I was attending the conference and having to walk to a parking lot that was no were near the hotel was not a good option. The hotel clerk reported that I had to contact the party where I booked my reservation. I immediately contacted Reservations.com and explained to the customer service the misinformation provided to me at which time, Reservations.com after acknowledging the inconvenience stated that they could not cancel the reservation and refused to allow the days after to even be canceled. I advised Reservations.com that I would contact my credit card provider and dispute the charge since I was misled into booking at this horrible location. To top it off, the room next to me was having a party at 5 PM blasting music and I was able to hear it as soon as I stepped out of the elevator. Please be careful if you decide to use reservations.com. They will refuse to cancel any part of your reservations and what you are told is not what you will see with your own eyes once you arrive at your destination.

Tip for consumers:
Don't stay here. It is not safe at all and the location is absolutely horrible

Products used:
Reservations.com booking

Service
Value
Quality
Thumbnail of user idontc
IDONT C.
2 reviews
11 helpful votes
May 24th, 2018

Dont go to the La Quinta inn Savannah Midtown
6805 Abercorn st,
Savannah GA *******

They used our companies direct bill and have it to one of their friends who wracked up our DB.
Also, they try and steal packages. I have tried to get our package for the past 4 days with the front desk Alicia, who kept giving me the run around promising the shipment of it back to my office. Her GM Shawn who was always gone or always on s conference call is a scammer and would not help me get my package. The front desk person Alicia kept saying its with the GM but every time I called he was just stepped out until I threatened to call corporate then all the sudden, he appeared!
You lost our business!

Thumbnail of user caroliner13
11 reviews
11 helpful votes
October 19th, 2016

I booked a hotel room for this weekend to go to the Roger Williams Zoo to see the Pumpkin Spectacular, which is amazing, by the way. I called to add an additional night, only to be told the reservation was canceled. I have stayed here for the past few years on this specific occasion and am absolutely disgusted that not only was my reservation canceled, there are no rooms available and every hotel in Rhode Island is basically sold out due to an event at Brown University.

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From the business

La Quinta Inn and Suites provides quality hotel accommodations, including Free High Speed Internet access, for business and leisure travelers. Make an online hotel reservation, find a listing of La Quinta Inn and Suites hotels, or join the Returns hote...

Company Representative

Thumbnail of user leiciab
Leicia B.
Typically does not respond to reviews

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