We were to attend a wedding over the weekend where as my wife's sister had reserved an entire block of the hotel for friends and family. But upon arriving. The family members were slit up and divided into two different locations of the hotel. On our end and upon arriving, the hotel attempted to charge us an extra $100.00 over what we reserved the room for claiming that this fee was to to be used as insurance that we wouldn't destroy the room. Mind you my wife and I are senors and I doubt we would destroy anything. The fee was later waved and we made our way tot he room. The room seem very comfortable. We changed our cloths and headed to the pool, where we discovered that the pool had a green tint about it. Informing the hotel host about his. They simply said "We turn on the lights, throw some stuff in the pool and leave" end quote. You might think we're off to a great start. But you should have heard what happen to my wife's sister, who daughter was the one getting married. My wife's sister, checked in and found out that they double charged her card. Later that night they refunded the money back onto her account then locked her out of the room. On top of this. Several bed bugs were found in her room on the same day they checked in. Clearly my sister in law was not having a good day. In my Opinion and based on this hotels location (near a truck stop/travel center) it's gotten a bad reputation as a quickie type hotel and we were expecting more but didn't get it. When asking my wife about what she thought of the comfort inn & suites North East, Maryland. She simply said "Never More" This has been one bad experience and we'll prob never stay in any comfort inns ever again.