Levi's

I've bought nothing but Levi jeans since 1979, had great service out of every pair until the last 2 years. The last 5 pairs I've purchased since fall of 2021 have either ripped in the material by rear pocket or in the crotch. Jeans purchased prior to these 5 pairs have lasted for 7-10 years without wearing holes in them much less random ripping. Switching to American made quality jeans….Levi Strauss RIP!

I ordered jeans directly from Levi's website which said my purchase was in stock. Levi did not hesitate to take money from my bank account immediately. A few hours later I received an email saying they didn't have my jeans in stock and I would receive my money back in 7-10 business days. As a teen who doesn't make very much money, $100 dollars is a lot to be taken for something that never even shipped. Super frustrating that such a well known and established business treats their customers like this. Stick to small business who actually care about their customers!

Pathetic customer service in Deira city centre (LEVIS) i purchased a jeans in Levis worth of 399 AED in April which I got it Altered with the Tailor(Anton Suresh)
But it was not altered according to my requirement than last week again i took back the jean to the Levis showroom there was a lady who was billing a client in the cash counter i asked for the alteration she just rised her index finger and pointed out a Person(Anton suresh) who was walking on the floor when i asked the gentlman he directly asked show me the bill which according to Gentleman Anton suresh wanted to keep the bill more than 6 months thats what he expects from the client, but i asked him apart from the bill can you alter my jeans he directly said no and he wanted to give me his friend or coworker nunmber who can alter it for some amount when i bought the jean from that Levis store why should i get it altered from outside inspite all the stores around India do the free alteration for the Levis Products than why not in Deira city centre Levis store, I wanted to bring this to the notice to the Mall and the Levis store the customer service was very very poor and the tailor walking to a client and says we cant alter it is completely not at all proffessional i know the standards of Levi Strauss & Co. If this is the case i will never suggest anyone of my family and friends to visit the Levis store very particularly in Deira city centre, i Hope this message of mine will reach the concern person and will get me or customers like me a better solution or service, many Thanks

Bought a jacket and it fell apart within 2 years Not a fan of the stretchy material. I will not be buying any more jeans

My husband has worn Levi jeans all his life, he is 60. Lately he's been buying the S61 or S67 from Walmart. They fit well and feel good and less expensive than some. The reason for a review- Every pair he buys tears along the seam of back pockets making them unwearable and half tear in the crotch. I can't seem to mend them they still RIP. This waterless style is a waste of money cause these jeans never last long. He now has a pile of ripped jeans and false hope.

I always buy jeans, t-shirts and hoodies from levi's for myself and they never disappoint me anyway. They have amazing collections. Really good and high quality of fabric material. Feels Very comfortable. Offers great discounts on every purchase.

Don't know why jeans are ripping my wallet pocket ordered on line 5 months ago have plenty of room on them they are a little big but still ripping have to check other ones

Levi's decided to moderate my review on their website, so I'm posting it here.

After the second time wearing the Skinny Taper Fit Men's Jeans, Color: Mineral Tones, Flex STYLE: **************, the rear pocket seam started separating making them unwearable. The material used is incredibly thin, so I am not surprised that it failed so suddenly.

I've been buying in wearing Levi jeans all my life, they were the best. Not anymore, I won't spend another dime on a pair of Levi's again in the last 10 years I've been buying them they've been ripping so easy and wearing out so fast, I got a pair of wranglers for Christmas one year, and that one pair of wranglers outlasted six pairs of my Levi's, I will never purchase another pair of Levi's again. Big disappointment because they were my favorite jeans.

Even after 7 days of complaints there is no adequate response from Levi's customer care. Daily mails and calls have turned futile. And all this due to the fact that Levi's delivered wrong product and not even replacing nor refunding

I'm nearly 60 yrs old. I have worn Levi's 501 Jean's all of my life. And most of it. Had me believing they made the best quality products a hard working man can count on.
The logo still showing 2 horses cant rip them.
Recently after purchasing 4 new pair. For the most money I ever spent in the past.
2 new pair ripped up the back when I bent over. They are ruined. I'm a thin man. I dont wear them tight. The quality has just gone south over the years. So disappointing I loved this company.

Just a decent pair of jeans with a perfect fit. Color stays the same after several washes and does not fade.
The material is extremely soft and flexible, which is something that other brands of jeans neglect.
Feels really comfortable. That is why this is my favourite brand of all time.

In Levi DFO Brisbane I was served by Cam who was so professional, helpful, polite and cheerful that I would recommend anyone to shop there to be served by him he went over the extra mile to help

I am extremely disappointed. For one thing the material is thin and inside after wearing the pants for just five hours they have balls all over them. This is shameful. I have two pair that were purchased over twenty five years ago and feeling them you would never know. Either produce something worth selling or shut down completely.

I attempted to exchange an item the first week of January at the Ajax outlet. The store was closed during boxing week. Before heading out on a 30 mins drive to get to the store, I tried calling, no one picked up. I called CS, and that was useless with the options, call again, drive back to the store or do the return online and pay for the shipping.

Very poor experience, I would definitely think twice before shopping that brand again.

Buying and returning a product as a European from EU.
1. After paying for my pair of jeans on their site - i didn't get any confirmation about my order.
2. After waiting for aprox. 1 week, I wrote to their customer support about my order and after couple of emails and 2 more days i've got a confirmation, that they managed to send my order.
3. There was no invoice in my package, nor any details about how could I return my jeans.
4. After couple of emails about my order - I've got info on how could I return my order
5. I had to pay like 1/5 of a price for sending my jeans back.
6. Still waiting for the refund.
7. Never ever going to buy from Levi's. Never gonna buy any Levi's product even from other retailers.
8. Frustration and anger. That's what I feel about Levi's.

I fist fit into a pair of Levi's in 1986, the quality and fit was beyond anything I had ever worn (Lee's). Levis in the past have lasted ten years or better if I took care of them. I have purchased 4 pairs in 2021 and they all have torn out due to low quality materials and two of those had slight twists in one leg. I will never buy them again.

Poor Quality my inner thigh part is breaking, this is the 4th time i wear them
Breaking < not lasting. Not worth 50 Bucks
Please send us new jeans or discounted codes

I chatted with Alex. Based on the tracking and Levi, i am suppose to receive on 11/18 delayed, then 11/23 delayed, then 11/29. Alex stated I will receive it on 12/1 and guess what, still no jeans arrive. Now I am chatting with Levi again. Now I am irritated and upset. I will update on the result after chatting.

I will put negative star if I can.

After my last chatting. I end up with a reship or refund. I picked refund. I don't have time to wait again.

They skin their cows alive because it's cheaper and that is just not tolerable. I will never wear or purchase a pair of Levi's again and neither will anyone I know!

What is going on with this company. I have three pairs of jeans - 1,2, and 4 yrs old) and the pockets tear away and the zippers break. Was a customer since 1977. No more. They're made cheap. At $50 each it's a rip-off. Switching brands. Done with Levis

Sizing for every pair of jeans is different. I have the same exact style and same size and length in all pairs i have only have one that fits how they should the others are way bigger than a 32 more like a 34-36. Should update your sizing chart or make them the size their suppose to be. Overall i love your jeans just can't ever order the right size online cause they are all different. Shouldn't matter if they are slim, straight or bootcut the waist should be the same regardless

I have been wearing Levi for a very long time an I must say I'm disappointed as I just purchased a few new pair. An the blue dye is still a problem. An has now recked more then one pair of shoes. As they still continue to bleed w the dye.