• Windows Live Hotmail

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Windows Live Hotmail has a rating of 2.71 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Windows Live Hotmail ranks 4th among Email sites.

  • Service
    2
  • Value
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Windows Live Hotmail?
Top Positive Review

“Found my love”

Rodger W.
11/5/22

Message Judy about three months ago had a good connection with her right off the bat we've enjoyed a lot together already going to different places going to different history places it was the best thing ever happened to me in my life

Top Critical Review

“Very poor service with no customer support.”

Kevin K.
9/20/23

I used Hotmail for many years with very few issues, but recently that changed. For the last few months they have been putting messages that I want to receive into the deleted folder before I read them. These include emails I subscribed to receive, messages from my family & friends (who are in my address book), and even bank statements & bills from utility companies. I tried marking them as "safe senders" but that didn't work. I moved them from the deleted folder to the junk folder, then clicked on "mark as not junk", but that didn't work either. Meanwhile, they have allowed unlimited spam to flood my email, including many going right into my inbox instead of the junk mail folder. Creating rules did no good, and after a while they disabled that feature on me. Forwarding the spam they put in my inbox to Outlook customer service did no good (and I forwarded hundreds of them). Asking what they were doing in the "send feedback" thing did no good, and was met with silence even though I kept telling them I wanted them to contact me. Even when I asked if their people were too stupid to know the difference between spam & subscriptions, or accused them of intentionally deleting my messages or selling my email address to spammers, I can only say they did not deny any of those things.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user k.kolarmusic
1 review
1 helpful vote
September 20th, 2023

I used Hotmail for many years with very few issues, but recently that changed. For the last few months they have been putting messages that I want to receive into the deleted folder before I read them. These include emails I subscribed to receive, messages from my family & friends (who are in my address book), and even bank statements & bills from utility companies. I tried marking them as "safe senders" but that didn't work. I moved them from the deleted folder to the junk folder, then clicked on "mark as not junk", but that didn't work either. Meanwhile, they have allowed unlimited spam to flood my email, including many going right into my inbox instead of the junk mail folder. Creating rules did no good, and after a while they disabled that feature on me. Forwarding the spam they put in my inbox to Outlook customer service did no good (and I forwarded hundreds of them). Asking what they were doing in the "send feedback" thing did no good, and was met with silence even though I kept telling them I wanted them to contact me. Even when I asked if their people were too stupid to know the difference between spam & subscriptions, or accused them of intentionally deleting my messages or selling my email address to spammers, I can only say they did not deny any of those things.

Products used:
I switched to a different email provider.

Service
Value
Quality
Thumbnail of user mountains1
114 reviews
242 helpful votes
November 15th, 2019

I have had two Hotmail accounts for many years: one for professional use; the other for personal.

In all these years the formatting has undergone redesign about four times -- each time it is bothersome. I wish they would leave well enough alone, as they say.

All in all I have been pleased with this email service, and it is free; I have never upgraded to a paid account.

Other than format redesign, my only other complaint would be that I am often shut out when trying to access my account when out of the country. But I realize that this is a security issue for my own well-being. Otherwise I am pleased with this email service. It was a professor who turned me onto it back in the day.

The interface is pretty intuitive to use.

Four stars.

Thumbnail of user valeriag6
39 reviews
47 helpful votes
April 19th, 2019

EN CUANTO A ALMACENAMIENTO Y ENVIO ES LEVEMENTE LENTO. CUANDO NO SE USA COTIDIANAMANTE SE CIERRA Y ESO HACE QUE DE REPENTE COSAS QUE NECESITAMOS COMO PRUEBA O DEBEMOS ARCHIVAR SEAN PERDIDAS.

Thumbnail of user davidz110
4 reviews
3 helpful votes
October 30th, 2018

With so much money why can't they build something that is user friendly. If they can't come up with it themselves they can always just look at yahoo or gmail. Very annoying that they are not moving with times

Thumbnail of user rodgerw65
1 review
0 helpful votes
November 5th, 2022

Message Judy about three months ago had a good connection with her right off the bat we've enjoyed a lot together already going to different places going to different history places it was the best thing ever happened to me in my life

Service
Value
Quality
2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Windows Live Hotmail?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Windows Live Hotmail?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business