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London-1888.myshopify

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Overview

London-1888.myshopify has a rating of 1 star from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. London-1888.myshopify ranks 382nd among Movie sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    1
  • Quality
    1
See all photos
How would you rate London-1888.myshopify?
Top Critical Review

“Never again”

Ricky D.
1/28/21

I'm going on 3 weeks 2 emails and an instragram DM all unanswered about a trucker hat I bought with the letters literally peeling off! I get they're a small company so they should At least care when their customers have an issue I've bought a ton of stuff from them I've referred people to the but seriously this is awful service I'm never giving buying from them again and telling people to stay away.

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user rickyd78
2 reviews
0 helpful votes
January 28th, 2021

I'm going on 3 weeks 2 emails and an instragram DM all unanswered about a trucker hat I bought with the letters literally peeling off! I get they're a small company so they should At least care when their customers have an issue I've bought a ton of stuff from them I've referred people to the but seriously this is awful service I'm never giving buying from them again and telling people to stay away.

Tip for consumers:
Don’t they have cool designs but they will sit on shipping for weeks before sending it off and there’s zero customer service if something goes wrong

Products used:
I’ve bought 2 hoodies 3 hats and multiple times shirts from them and a wall hanging but they won’t respond to an email when their product comes falling apart

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikep1600
1 review
0 helpful votes
May 4th, 2022
Verified purchase

Site says shipped in 2 weeks but it's been 7 weeks, update on the shirts says "pre shipment" but that's been 15 days. I assume this is a scam. Wrote 3 emails wanting a reply with no response. I believe this is a scam. I'm including a screenshot of the info from today 5/4/22 to show all this

Service
Value
Shipping
Thumbnail of user koyc
1 review
0 helpful votes
December 12th, 2019

I ordered a Christmas shirt from them On November 9th. It took until December 6th to get a tracking number which never updated. They didn't respond to: the contact form on their website, comments on their Instagram page, or an email. When I finally made an Instagram post of my own calling them out for not sending my product they called me a liar and went on to personally attack me. Then they cancelled my order because they said I was a "bad customer". You know, for wanting to actually receive the product I paid for.

Thumbnail of user michaelm6060
1 review
0 helpful votes
December 19th, 2020

This business is run very poorly, despite their frequent excuses dealing with shows they're at or the small size of the company. The truth is that they don't care about customer service and they seem to have a disdain for their customers. They will not reply to messages sent through either of their addresses, and will simply ignore any attempt on social media to call attention to the fact that you've been trying to contact them. The wait time is generarally very long and you are given no updates. Then your expensive shirt with expensive shipping shows up and it doesn't fit, so you're screwed. Sorry but I'm out of sympathy for this small company. Get your $#*! together.

Thumbnail of user jonl204
1 review
0 helpful votes
December 14th, 2019

Purchased 2 shirts and 2 patches. After 4 months of my order not being shipped and they stopped answering my emails, I reported them in paypal so they just took 3 days to ship my order.

When it arrived... surprise! It is missing a shirt. Of course they dont answer emails regarding this. Never going to buy here again $#*!ing thiefs.

Thumbnail of user michaeld3365
1 review
0 helpful votes
January 30th, 2021

I placed an order and was issued a tracking number a few days later. Long story short, just a few weeks later there was no activity on the tracking number past preshipment. I inquired with the company as to if my package even shipped and was assured it was. A few weeks later, still nothing. I was sent a long email assuring me that I was wrong and the package was shipped. 60 days after the initial order I asked one more time for a refund or assistance and was ignored. I filed a claim with PayPal and was refunded after 10 days. The seller did not even respond to my claim.

Tip for consumers:
Don’t!

Products used:
Never came

Service
Value
Shipping
Thumbnail of user erikas133
2 reviews
4 helpful votes
January 3rd, 2022

Don't bother with this business. They don't take kindly to people asking for updates or inquiries or being upset at all. Be an obedient quiet customer or get treated like garbage.

I ordered a sweater on December 5 based on their 7-10 business day turnaround for Christmas. It said that if a delay is expected on a particular product, that it would be listed in the item description. What I ordered said 12-15 business days. On the 10th day I asked for an update, to which I was told to wait longer or get a refund. All I wanted was an update. They refused to give me one. So I took to social media to elicit a response. I finally got one, which essentially attacked me for being non-responsive (completely untrue) and then said they wouldn't fulfill my order. Which 1- made me upset but 2- made me realize they never actually had the order in process. Who knows when I would have gotten it… seems like never.

Tip for consumers:
Don’t bother. Their stuff looks nice but there’s no guarantee you’ll get it and asking them for shipping updates only gets you attitude and your order unexpectedly canceled

Products used:
Never received anything but attitude

Service
Value
Shipping
Thumbnail of user jasonm685
1 review
0 helpful votes
May 23rd, 2019

I ordered a T-shirt from London 1888 and received an email on Sept 1st 2018 saying my order had shipped. To this day I have never received it. I have tried emailing this company multiple times with no response. When I reached out on their Facebook page, I was either blocked from it, or they deleted their page. I have reported them to every company I can think of, the better business bureau, FL dept of agriculture and consumer services, and they won't respond to anyone. I would recommend that no one do any business with London 1888.

Thumbnail of user cristalb3
3 reviews
0 helpful votes
September 24th, 2018

I CAME ACROSS A PIN ON INSTAGRAM AND ORDERED IT FOR MY BF, FOR A SPECIFIC OCCASION SO I WAS SURE TO ORDER IT WELL OVER 2 WEEKS AHEAD OF TIME ON 8/29/18. I RECIEVED THE "YOUR ORDER IS ON THE WAY" EMAIL ON 9/4/18, WELL 9/10/18 CAME AROUND AND I STILL HADNT GOTTEN MY ORDER NOR HAD THE TRACKING INFO BEEN UPDATED (IT STILL SAID "PRE-SHIPMENT" "PACKAGE IS ON ITS WAY TO FACILITY" I EMAILED THEM TWICE ASKING ABOUT MY ORDER WITH NO RESPONSE. I SENT A THIRD EMAIL TODAY (9/24/18) REQUESTING A REFUND, IM SURE I WONT GET THAT EITHER. SO SAVE YOURSELF THE HEADACHE AND AVOID THIS COMPANY.

Thumbnail of user margaretl31
4 reviews
6 helpful votes
July 3rd, 2018

My husband saw a shirt on instagram from this company that looked so cool. As most of their items on instagram. I ordered a shirt for his birthday on May 30,2018. Got a confirmation number and email once I paid and tracking info. I signed up for USPS to receive text updates on my phone. Didnt hear from anyone till June 5 (husbands birthday) that they finally created a label and USPS was waiting to receive package. June 15 I finally emailed and wanted to get an update to see if they knew where the shirt was at. Bc tracking on USPS kept saying label created waiting to receive package. They basically gave an excuse saying they travel every weekend and to look at their webpage about how long it takes for shipping. In a pretty rude way. They didnt say were sorry for the inconvenience. Just excuses and said hey your package shipped today so check tracking tomorrow. Mind you this is June 15... I tracked and no update on USPS. So I called and spoke with a rep. At USPS. She said its the same on her end that the label was created and theyre just waiting for the company to drop off the item to them. Or else I would of gotten an update. After a few emails back and forth and Trying to get ahold of the company on instagram dm. I received a text update from USPS saying they received item on June 22 at 1:59am. Finally got the shirt on June 23. The shirt was eh, it could of been better. Just upsetting that it took this long. We ordered from other companies that make shirts similar to this and the shipment never takes this long. And on top of that their packaging is cool. Plus theyll throw in a cool sticker. If youre looking for a cool shirt and expect it to be on time. I suggest these companies right here. Theyre awesome and have great customer service.
https://www.fright-rags.com
https://cavitycolors.com
https://pizzapartyprinting.com

Also when I was waiting on the shirt I looked for reviews on the company many people ordered from this company and they all pretty much say the same thing. They never received the items they paid for and cant get ahold of anyone. Or you can even look at their comments on their Instagram.

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