Madisonvethospital

Madison Veterinary Hospital pads their bills.

I brought my dog in a few days early for her annual appointment because she was experiencing quite a bit of pain from a bad tooth. My vet tech was Ashley. My veterinarian was Dr. Grube. We got there ahead of our 8:30AM Emergency appointment and were promptly put in an exam room where we sat for 20 minutes. Eventually Ashley came in and I explained that my dog had been waking us up for the past couple nights in pain, panting, shaking, drooling, etc. The right side of her mouth was very swollen and she was in obvious pain. Dr. Grube took her to examine her and upon her return told me that she "didn't think she was in pain as much as she knows somethings' up."

Um...what? Red Flag #1

Ashley then presented me with 3 "estimates"...the first for $481 requiring updates on all my dogs shots (even the ones she doesn't usually get), various tests, etc.; all of which Ashley told me "had to" be done before they would treat her tooth. The other two estimates were for $1,780 and $2,230 respectively. This is for cleaning her teeth (a $455 procedure) and a possible extraction. It is also about 3-4x what anyone else charges (Red Flag #2) so I asked Ashley if there was any flexibility in the procedure prices and Ashley said, "Yeah...there's a lot of extra stuff added on there." (Biggest Red Flag #3) So now we're almost $500 in, my veterinarian not only does not diagnose my dogs problem but doesn't even recognize she's in pain, no one has done a single thing to address that pain, the estimates are at least triple what any other Oakland County veterinarian charges, and by their employee's own admission the bill is padded. The quality of care here is no better than any other local veterinarian despite costing 3x as much. I'm sure Dr. Levy will jump on here with some malarkey about "worst case scenario estimates" and what a great veterinarian Dr. Grube is, but all I can say is this whole problem is resolved within 48 hours of finding another vet and for $1,300 less than Madison Veterinary's lowest estimate. So if you're thinking of taking your pet to Madison Veterinary Hospital all I can tell you is that Kimball Animal Hospital in Clawson provides outstanding, compassionate care - without having to pay for any "extra stuff".