• Malpensa Airport

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Overview

Malpensa Airport has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Malpensa Airport ranks 676th among Travel Other sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Malpensa Airport?
Top Critical Review

“Avoid if you can this desolate unfriendly hub”

Leo D.
3/30/19

Arrival at Malpensa airport is a dismal experience but I had no choice but to return here with FINNAIR. This is also the airport in which my luggage has been misplaced the most and delivered at the slowest pace. I am still awaiting my luggage that should have arrived on the 26 from Helsinki. The luggage area is usually deserted of ground crew and devoid of any helpful being: the only person available was a Philippine trolley supervisor who was really kind and the only useful point of reference for several bewildered passengers. So I would suggest either to brace yourself for a reception in which you feel you are in the way of things, where there is nobody around to help you or just go find another hub. (The only helpful people are foreign workers, they care more than locals). Oh and make sure you have coins for trolleys - but don't bring luggage if you can help it. They'll probably lose it.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user vksharma909
1 review
0 helpful votes
August 10th, 2023

Officer.was racist and such officer should not.be allowed to work at airport security otherwise security not sufficient

Thumbnail of user leod34
4 reviews
9 helpful votes
March 30th, 2019

Arrival at Malpensa airport is a dismal experience but I had no choice but to return here with FINNAIR. This is also the airport in which my luggage has been misplaced the most and delivered at the slowest pace. I am still awaiting my luggage that should have arrived on the 26 from Helsinki. The luggage area is usually deserted of ground crew and devoid of any helpful being: the only person available was a Philippine trolley supervisor who was really kind and the only useful point of reference for several bewildered passengers. So I would suggest either to brace yourself for a reception in which you feel you are in the way of things, where there is nobody around to help you or just go find another hub. (The only helpful people are foreign workers, they care more than locals). Oh and make sure you have coins for trolleys - but don't bring luggage if you can help it. They'll probably lose it.

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