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Mycarly.com has a rating of 1.0 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Mycarly.com ranks 358th among Auto Accessories sites.
They'll charge your credit card a year later even though you canceled within the first week. They'll then refuse to refund. Product is also rubbish.
Tip for consumers:
Customer service is horrible, different names each time. Device didn’t arrive for well over a month
Products used:
Car diagnostic tool
I purchased an adapter and a subscription with mycarley which is a company that makes ODBM readers/writers for BMW's. After a year of usage the value of the subscription was not there since it's about $80 a year. So I decided to cancel. However, the company doesn't provide the option to cancel your services online, you have to email the notified them. So I open a ticket to cancel my services. I didn't get a response at all. After a few days my credit card got changed with a subscription renewal. I ask to cancel the subscription because I had submitted a ticket to cancel already. The company replied right away staying that I did follow their procedures even though I did. Also, if I didn't follow procedures they should hVe the curtesy to inform me with the ticket I had open but they didn't. They can keep my subscription money I don't care! They've lost a customer and hopefully this post helps others by staying away from mycarley.
Tip for consumers:
Invest on a good quality ODBM that doesn’t require subscription.
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