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Nestle-waters.com has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Nestle-waters.com ranks 937th among Food & Drink Other sites.
I had service for five years and initially paid $7.49 per five gallon water. Over the next five years, they raised they price up to $10.99 with no notification or warning. When I called to cancel service due to the fact htat I found a more reliable company that charges less on everything, the service rep asked if I would reconsider if they would charge me only $6.99 per five gallon - well, If I hadn't been price gauged for last several years then I might have some respect for this company enough to reconsider. But seeing as they are f'n thieves, no thank you!
I had service for five years and initially paid $7.49 per five gallon water. Over the next five years, they raised they price up to $10.99 with no notification or warning.
When I called to cancel service due to the fact htat I found a more reliable company that charges less on everything, the service rep asked if I would reconsider if they would charge me only $6.99 per five gallon - well, If I hadn't been price gauged for last several years then I might have some respect for this company enough to reconsider. But seeing as they are f'n thieves, no thank you!
We have been customers of this water delivery service for over ten years. They charge a monthly rental fee for their water dispensers. We have had the same dispenser the whole time. I'm sure we could have bought ten of these by now.
I finally convinced my mom that the service is not worth the cost. She requested to end the service over three months ago.
She is being extorted for ending the service. The company is charging her the monthly rental fee, and the full cost of the machine. They keep making appointments to come pick up their trash, but never show up. Instead, they're accusing my mother of refusing to return the equipment.
They did pick up the empty bottles just a few weeks ago, but they're charging my mother for the full cost of the water bottles as if she is keeping them. They failed to take the useless machine which was right next to the water bottles.
My mother continues to pay the bill out of fear of messing up her credit. It's extortion. They need to fix this and return the money my mom has been paying for no service the last three months.
Tip for consumers:
They didn't give us Pure Life in our dispenser bottles. It was more like tap water.
Products used:
Water delivery and water dispenser rental
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