• Norse Spirit

Norse Spirit

Overview

Norse Spirit has a rating of 4.1 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Norse Spirit ranks 20th among Custom Jewelry sites.

  • Service
    16
  • Value
    16
  • Shipping
    16
  • Returns
    7
  • Quality
    15
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
26
See all photos
How would you rate Norse Spirit?
Top Positive Review

“Very pleased.”

Ohhgee B.
1/2/23

I completely understand the shipping problems because of the holidays and the weather. Actually it had perfect timing. All that aside I am not disappointed at all. It was exactly what I was looking for. My friend loved it too. I'm am very pleased and look forward to making another purchase. Thank you!

Top Critical Review

“Sizing chart wrong”

Thomas D.
12/4/21

I have been sized by jewelers many times and I am a size 10. So I bought a size ten and their size chart is off according to their chart I'm a 9

Reviews (58)

Rating

Timeframe

Other

Thumbnail of user ohhgeeb
1 review
0 helpful votes
January 2nd, 2023

I completely understand the shipping problems because of the holidays and the weather. Actually it had perfect timing. All that aside I am not disappointed at all. It was exactly what I was looking for. My friend loved it too. I'm am very pleased and look forward to making another purchase. Thank you!

Products used:
Shirts, will definitely order some jewelry next

Service
Value
Shipping
Quality
Thumbnail of user rafaelm343
1 review
0 helpful votes
March 7th, 2023
Verified purchase

Love Norse culture and jewelry. The site is well thought out and very easy to navigate. The jewelry is always high quality. This is my second purchase.

Products used:
Men's Rings

Service
Value
Shipping
Quality
Thumbnail of user suew306
1 review
0 helpful votes
August 27th, 2020

Way small. Not for a man. Way small. Not for a man. Way small. Not for a man. Way small. Not for a man. Way small. Not for a man.

Thumbnail of user johnh3230
John H. – Norse Spirit Rep

Hi Sue, sorry you have received a product that you think is too small. If you contact our support desk at support@norsespirit.com they can arrange an RMA number for you to return it for a refund or replacement if you wish.

Thumbnail of user jaxsenm
1 review
0 helpful votes
May 11th, 2022
Verified purchase

Before I bought or even ordered anything, I asked a simple question... If a ring doesn't fit, may I return it for the right size. Yes was the answer I got. Well I have to put that to use, cuz I messed up and forgot to put the correct size for my ring in the initial order. The jewelry is of great quality, I love the wired Tree of Life I got on the heart and the standing crystal necklace. People notice my jewelry especially the ones with the Tree of Life and ask where I got them or who made them and I always direct them to the website.

Tip for consumers:
if there's a question on a product they answer your query rather quickly. I found this site on Instagram and I am glad I did

Products used:
3 necklaces and a ring

Thumbnail of user jamesp3002
1 review
0 helpful votes
June 24th, 2021

The products are of the highest quality for a great price! Easy site to navigate and good customer service. I love buying from this company!

Products used:
Rings and pendant

Service
Value
Shipping
Returns
Quality
Thumbnail of user christianm449
1 review
0 helpful votes
January 6th, 2022

Ring fits very well and the price is very reasonable. Will visit this website again in the future. Thanks!

Thumbnail of user georgeannt3
1 review
0 helpful votes
February 6th, 2022

I bought a sweatshirt with Odin's prayer for my son's birthday. Needless to say, it was put on immediately!
I was very impressed with the quality and how comfortable he said it was. I had gotten it on a reduced price as well, bonus! So far, Norse Spirit hasn't disappointed. Last year for his birthday I had gotten a beautiful ring for him and a bracelet for his roommate. He wears it every day! I will continue to shop with Norse <3

Tip for consumers:
Spin the wheel if it comes up to get instant discounts!

Products used:
Sweatshirt, Mans ring, womans bracelet

Service
Value
Shipping
Quality
Thumbnail of user thomasd1603
1 review
0 helpful votes
December 4th, 2021

I have been sized by jewelers many times and I am a size 10. So I bought a size ten and their size chart is off according to their chart I'm a 9

Tip for consumers:
Check size chart

Products used:
Ring

Service
Value
Shipping
Quality
Thumbnail of user johnh3230
John H. – Norse Spirit Rep

Hi Thomas, the sizing chart that we use is a commonly available size chart used by many jewellers and is not specific to us. The difference in size between a size 9 and a size 10 is very small and even within the same ring size. Small variations still exist even when using the same mould. If you purchased a ring from us that doesn't fit, please reach out to our support team and they will exchange it for you no problem.

Thumbnail of user monicah426
1 review
0 helpful votes
November 30th, 2021

Great tracking info provided from ordering to delivery! Thank you! Quick and efficient international delivery! I'm very impressed!

Products used:
Jewellery

Service
Value
Shipping
Returns
Quality
Thumbnail of user christianh208
1 review
0 helpful votes
February 26th, 2021

Wear my hammer everyday will definitely be a return customer. New favorite online shop. Super fast and super easy to use, great people and great products, all around amazing.

Products used:
Necklace

Service
Value
Shipping
Returns
Quality
Thumbnail of user dominiquer58
2 reviews
0 helpful votes
April 2nd, 2021

I had discovered Norse Spirit from Instagram and had fallen in love with the products. I went on the site, had checked out the items and found two amazing things that I just had to buy. I had bought a t-shirt which came in a timely manner, it was also in amazing quality. I also had ordered a ring which turned out to beautiful and just my ring size. I highly recommend this store if you are interested in Norse mythology and culture or even just want some cool Viking stuff.

Tip for consumers:
Just take the time to admire some of the merchandise and make sure to read the policies closely to be on the safe side.

Products used:
T-Shirt and a Ring (Jewelry)

Service
Value
Shipping
Quality
Thumbnail of user simonr108
1 review
14 helpful votes
April 30th, 2020

The necklace overall was a great purchase but the beak of one of Odin's ravens broke off within an hour of putting it on which made me a bit upset since all the reviews for it seemed to be great. Like I said the size of the necklace was great since I have a 19-20 inch neck so it fit perfectly and came down far enough onto my chest as well.

Thumbnail of user kevinsf
2 reviews
0 helpful votes
March 2nd, 2021

Having seen the item in various other cites I returned to NorseSpirit again as they were reasonable priced and they delivered w/in a few days

Thumbnail of user wendys1334
1 review
1 helpful vote
June 9th, 2023

I only received my t shirt, still waiting for my mug. I have not gotten an email other than confirming my order placed May 26.

Thumbnail of user juliem1457
1 review
1 helpful vote
April 7th, 2021
Verified purchase

I bought this Ring for my Son. He is going to be a Junior next year and wanted a class ring that shows his interests. Unfortunately School rings don't allow complete uniqueness. He loves the ring wears it everyday. If someone didn't know the difference it looks like a class ring. I am very happy with the purchase.

Tip for consumers:
Has a great choice in Nordic jewelry, clothing, and useful items

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user talbotc1
1 review
13 helpful votes
March 21st, 2020

They make fantastic high quality jewelry and everything I've purchased form them has been excellent. I have 6 rings, 5 bracelets, and 4 necklaces that I've bought from here and they're all great. I get asked where I got them all the time. I highly recommend Norse Spirit, you won't regret buying from them.

Thumbnail of user jenniferj1586
1 review
0 helpful votes
December 2nd, 2021
Verified purchase

I payed for shipping insurance but my package was delivered to the wrong address. They take no responsibility and made me go through USPS, unfortunately they used 1st class mail without insurance so I can't even collect a refund on the value of my product.

Update:
I was forced by the company to open a second ticket when I completed my attempt thru USPS as no one was responding to the first ticket. USPS marked the package as delivered but there is no guarantee whatsoever it arrived at my specific address, they do try but mistakes happen. I searched everywhere and spoke to my neighbors. The envelop never arrived. I received a replacement eventually thanks to my second ticket report. Yay my money was not wasted. Note the envelope fit neatly into my mailbox so it could not be stolen, as if it had been delivered properly the mail slot opens into my house! It was miss delivered the first time. You can not report a package stolen without proof of theft to the police, there has been no string of package theft in my area and no one saw a package removed from my porch, an why it would be on my porch when it would fit in the mail slot I'm not sure but it's the only way it could be taken. My only option after speaking to the Spokane police department was to dispute delivery. I can not file claims with USPS if the company does not pay shipping insurance with USPS which is apparently not an option. Look at the claim site, enter tracking info if not insured it will not allow you to file a claim. Which leaves these dispute delivery arrangements as a loop hole for unhappy customers trapped in it. You don't normally provide replacements according to your customer service. Which would have left me with nothing. I can not be happy about the short sight, I'm just glad to receive something, it's beautiful as well but I pity anyone trapped by this delivery dispute. Your proof of delivery is faulted by the human elements in it and failure to insure packages thru USPS so you are not stuck with the need to replace anything. People could be refunded the value of the lost item. Offer USPS insurance as an option.

Tip for consumers:
They have no contact information but a support e-mail in effort to consolidate and track information at one source. Have more patience then me.

Products used:
Two Mjolnir, Thor's hammer, king chain necklace.

Service
Shipping
Quality
Thumbnail of user johnh3230
John H. – Norse Spirit Rep

We are sorry you have felt it necessary to leave us such a poor review. As the owner of the company I need to set the record straight and put our side of the story and also correct several inaccuracies in your review. Your order was posted to your shipping address within 24 hours of you placing the order with us. Tracking via the USPS website clearly shows that it had been delivered a few days later.

You sent in a support ticket to say that you hadn't received it which was answered within 24 hours by our support team (no emails were ever blocked as you say in your review). As is normal in these situations we requested that you search around your property, contact neighbors and if necessary contact USPS. There was never any suggestion that we wouldn't deal further with you (in fact our email said to contact us back once you had spoken with USPS). I have no idea what you mean by providing 'proof of their short site'. There was no additional 'proof' supplied and as already stated, your parcel was shipped to the address you gave us and according to USPS, was delivered there.

Insurance will cover you for theft, loss or damage in transit but no insurance can cover the situation where the tracking clearly shows that the parcel has been delivered to the correct address.

As a company we pride ourselves on our customer service and there are many, many reviews supporting this so it's always sad to see a customer of ours who is dissatisfied with our efforts.

Thumbnail of user elizabeths1472
1 review
0 helpful votes
December 29th, 2020
Verified purchase

I ordered my husband the ring Stainless Steel Vegvisir and Jormungand ring and the craftsmanship and quality did not disappoint! It is a fantastic piece of work and it arrived in a decent time frame even tho I considered it "ordering late" especially being so near Christmastime. I'll be ordering from them again as there are other things that I am interested in for both myself and my husband.
The company Norse Spirit is a great one and they are prompt with replies to questions asked.

Thumbnail of user kerik91
1 review
0 helpful votes
June 27th, 2021

The Dragon's Blood ring, I bought 2, one for me, one for my husband.
They are beautifully crafted & designed! Fits perfect... overall I am very pleased with my purchase.

Thumbnail of user keithe193
1 review
1 helpful vote
June 16th, 2021

I was disappointed by the size of both! The medallion was smaller than a quarter, the cord lobster claw connection is so small it's very hard to fasten. But on the bright side I liked it enough to keep it, and I do have some sausage size fingers that make fastening it difficult. They do look good. Norsespirit needs to use some of their products to see how things go together and how they fit. Norsespirit does sell a quality product, just for tiny "vikings", lol!
I did receive the product 3 days after ordering, very quick response time. Everything I ordered I received.

Tip for consumers:
Norsespirit was easy to use and quick to deliver !

Products used:
Jewelry

Thumbnail of user michaelf2365
2 reviews
0 helpful votes
February 16th, 2021
Verified purchase

Just received a new. 925 Sterling silver Mjolnir Pendant and chain. Wonderfully made, great detail. Price was reasonable and the delivery very quick. Overall, am a very happy camper.

Products used:
Silver jewelry

Service
Value
Shipping
Quality
Thumbnail of user mandyh150
1 review
0 helpful votes
October 15th, 2021

Fast shipping and beautiful jewellery, the ring is very dainty and feminine as well as the beautiful cuff bracelet. Very happy. Will shop here again

Products used:
Ring and bracelet

Service
Value
Shipping
Returns
Quality
Thumbnail of user gabrielh110
1 review
0 helpful votes
February 7th, 2021

I ordered 2 bracelets for my wife and I. They are
heavier than expected, but we're very satisfied, they'll look good with our leathers on the bikes.

Thumbnail of user timothyc563
1 review
1 helpful vote
October 21st, 2020

Beautiful design and wonderful fit. Nothing but great compliments on the design by all of my friends. Thank you!

Thumbnail of user focusf1
1 review
0 helpful votes
July 26th, 2021

I wrote my review on the site. Listed
Sir. OswaldMosley. 27
Beautiful product with sentimental meaning of the highest degree m

Products used:
Necklace Runes. Preservation protection and peace spiritually

Service
Value
Shipping
Quality

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From the business

Norse Spirit specializes in Viking jewelry and Norse-inspired jewelry. We ship out from our warehouse in the US to our customers around the world

Company Representative

Thumbnail of user johnh3230
John H.

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