OnlyWebsites has a rating of 2.8 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. OnlyWebsites ranks 664th among Website Design sites.
The team at Only Websites went over and above for the job I requested. I'm just a one-man show but after some creative input on my end, they were able to create the exact look and feel I was after which and now my site stands above all of my competitors. Daniel Todd and the team were very easy to work with overall. Highly recommended.
Paid $5000 and got nothing, not even a simple template website. The good reviews you read are surely put up by the company themselves, they use very aggressive SEO to bring up lots of google results and mislead potential clients. Rule 1 - choose a web designer that is IN YOUR STATE - so that you can use them more easily. Even better in your County, much easier to bring a suit. Rule 2 - Pay nothing up front - the predators always make big promises to get the cash - then you'll get nothing. You will be disappointed if you use this company.
Paid $5000 and got nothing, not even a simple template website. The good reviews you read are surely put up by the company themselves, they use very aggressive SEO to bring up lots of google results and mislead potential clients. Rule 1 - choose a web designer that is IN YOUR STATE - so that you can use them more easily. Even better in your County, much easier to bring a suit. Rule 2 - Pay nothing up front - the predators always make big promises to get the cash - then you'll get nothing. You will be disappointed if you use this company.
Do not use this company for various reasons. The customer service is terrible and the web designs are incomplete at best. I have had nothing but problems from day one, this is why they want the payments within two weeks. It took them six months to get the Web-Site up and running and it has never operated correctly. It has been a huge frustration dealing with them.
The team at Only Websites went over and above for the job I requested. I'm just a one-man show but after some creative input on my end, they were able to create the exact look and feel I was after which and now my site stands above all of my competitors. Daniel Todd and the team were very easy to work with overall. Highly recommended.
I was very happy with the responsiveness of the entire team. They finished my site on time and when it was finished it looked the way I imagined it from the beginning. I'm very pleased with the final result!
I began with Only Websites just over a year ago. Daniel Todd was very responsive and helpful leading up to the contract being signed. He was very hands on, which I figured was a good sign, and I would expect to continue. Only Websites did have my site built in reasonable fashion, it took several weeks, maybe a week or two longer than expected, but overall, no complaints there. The website they built me was what I wanted.
But, once the site was up and running, and I was working out the kinks, I would go back to my project manager, or ask questions to Mr. Todd... and all I heard were crickets. I finally had to call the company to get a hold of Mr. Todd... he explained that since he runs the company, he can't be hassled with customer issues like mine, that's why he has the help desk. I understood, but it was certainly a different image than was portrayed leading up to me signing a contract.
So, I would often put things into the help desk... and I would wait days, if not WEEKS to get responses on, what were fairly simple wordpress fixes for those who work in the industry. In talking to a friend, some of these things I was asking of them should have taken a professional 5-10 minutes. But, not at Only Websites.
As it came time to my 1-year ending and a potential renewal, I was working on my options to get out. Only websites had a fee of a couple hundred just to keep hosting the site, and then to include help desk for the year was a few hundred.
I told Daniel my concerns about a lack of quality and timely response on the help desk. He said they hired a new manager for that department, and said I should expect a 24-hour turn around. So... I tested this. I put in a ticket for something. Daniel told me he would take care of this once I did a full renewal with the company. Huh? I was still under contract for the first year, and he tells me he won't help me until I sign up for another year? That was it, I was done. Horrible move as a small business owner.
So, when I told them I was leaving, I found out that Daniel had registered my domain name in HIS name, even though I was told from the get go the domain was owned by me and registered in my name. So, there was that hassle of moving it over, which Mr. Todd was not very accommodating with.
I gave him all the info needed to transfer over, he said it did not work, and would charge me another $20 to deal with it and try again. That is when I cut off communication with him. I had to have my new host company get involved, deal directly with Mr. Todd, and I brought in my lawyer to review all our contracts, documents, emails and more, incase I needed them.
My host was able to deal with Mr. Todd directly and square everything away. I'm sure someone at Only Website will refute these claims, but I have kept every email in my dealings with Mr. Todd... and feel free to reach out to me: *******@gmail.com if you want confirmation on any of this.
We have been working with the team at OnlyWebsites for almost 6 years now and really have nothing but good things to say about the team. We have used them to create and manage multiple sites including complex e-commerce sites. I feel like we have received very good value for the money we have invested. We get lots of great feedback on the appearance and functionality of our web presence. I've read some of the negative reviews on this site and would bet a lot of money that they are originating from a competitor. (I have my theories about which one based on a sales call I received.) Lastly, we have referred several partner companies to the OnlyWebsites team and each one who has used them has thanked us for the heads-up. That says a lot.
D. Johnson
Managing Partner
I approached Mr. Todd directly about not only a website but a fully integrated management tracking system. He and his team over performed with their delivery of the desired project. I am extremely satisfied and make money everyday using the product he helped create for me.
I was very grateful for his teams ability to see our vision and not just give us what we wanted but also through great communication recommend improvements upon our ideas.
Thank you Mr Dan Todd and the Only Websites team.
Regards,
-jordan
Anyone reviewing with 5 stars is obviously inside. My contact forms hadn't worked for over a year and still don't work. Shame on me for not testing them myself when I brought the problem up over a year ago. So I decided to check myself because you know paying them the yearly "maintenance fee" was for what again?
I'll probably be suing this company for lost business.
Do not use this company to build your website. As soon as I moved the site to a different host (which is perfectly reasonable and acceptable, even according to their contract), they are telling me I'm no longer their client, even though my contract goes for another 6 months where they are supposed to be supporting me.
Only websites created an stunning, highly functional, memorable website for my organization. I am not very tech savvy- so I needed a lot of help understanding how to draw traffic to my website. Only websites took the time to understand what I needed and gave me great advice on how to achieve it. They are truly experts- but what sets them apart is their integrity, communication, and service.
These guys are horrible, they took our money... Please don't give these guys any of your money... Won't call you back,...
I couldn't be happier with Only Websites! They not only delivered everything just as promised, they exceeded my expectations. I would recommend them to anyone knowing they will receive quality service that is next to none. Dan and his staff have all been a pleasure to work with and I plan on using them going forward with any of my website needs!
Please don't use this company... website will take months if not a year to complete. Multiple turnover on the project led to a severe lack of communication. Would not recommend to any other business owner. Use a LOCAL company who will treat you like a valued client.
I am so pleased with my experience with Onlywebsites. They catered to my every need and even helped me with things I had not even considered. I can honestly say I am in a better position now than I was before having consulted and used Onlywebsites. I would definitely recommend them to anyone! Great experience!
ALL THE 5 STAR RANKINGS ON HERE ARE FAKE! WORST CUSTOMER SERVICE IVE EVER HAD IN MY LIFE! TRIED TO EMAIL THEM OVER AND OVER. CALLED AND NO ONE ASNWERED. FINALLY BY THE TIME I DID TALK TO SOMEONE THEY BLAIMED IT ON ME AND SAID THEY WERE BENDING OVER BACKWARDS FOR ME. I COULD HAVE HIRED SOMEONE FOR A QUARTER OF COST AND GOT BETTER RESULTS AND QUICKER.
SHOULDN'T TAKE 9 MONTHS TO PUT TOGETHER A TOTAL OF 8 PAGE WEBSITE
Tip for consumers:
GO SOMEWHERE ELSE!! ANYWHERE!
Travis you are completely correct. It shouldn't take 9 months to put this together. It is 100% our fault that this didn't get done in time. What can I do to make it right with you? Offer you 12 months of service at no charge? Provide free SEO services? This is wrong and I want to make it right with you.
These guys and Dan have been great to work with. Their responsive and deliver as promised.
I hired Only Websites to build my site and develop software for me. I was on a tight budget as well as timeframe. My investors gave me deadlines to have the product ready for launch which could not be missed.
Daniel Todd came through for me. My investors have authorized the second round of funding for marketing and I couldn't be happier.
This company is terrible. They totally do not deliver what is promised. Very high priced. Very hard to deal with
DO NOT USE THIS COMPANY. They are a scam. Look at their website and run an image search to see that they have fake pictures. This is par for the course as they talk a good game and then farm out all work to India. They are not accountable, responsive, nice to deal with, creative or even technically competent. They farm out your work and then when it is not what you requested, they blame you for their lack of capabilities.
It took a year from them to make a website using WORD PRESS. THEY RIP YOUR OFF and overcharge for basic word press. No Communication. They make you want to scream out of frustration and they treat you like its your fault that they run a scam for a business.
Bottom Line: DO NOT USE. The owner call you up and right off of the bat, tries to scam you. He offers you the world at an attractive price and then switches it all up in the contract. He tries to screw you in a contract and once they get your money, you are screwed.
This is the worst possible company to engage for anything related to a website.
Would not recommend to a friend. Very tough to deal with and very high expense 2nd year.
A hard-working team of individuals that know what they're doing.
Only websites is amazing! I am so pleased with our product and the experience I had with Dan. I am so busy and he always made our interactions brief, clear, and informative which is a vital for me. We couldn't be happier our website.
These guys put together a terrific web site for us (otterbar.com) at a very reasonable price. They have been super responsive with changes and we would highly recommend them to anyone!
I also did business with Onlywebsites.com in Utah. We also had very unprofessional dealings with Daniel M. Todd the owner of the site. We were sorely disappointed in their work, despite his insistence that his company has made sites for all sorts of important people(who cares). What he failed to realize is the most important person is the customer at hand, not what you have done for so and so. I must stand by the other negative complaints I have read on this site and others, and strongly advise anyone considering doing business with Onlywebsites.com in Utah to operate strictly as buyer beware.
We now have account managers that work with our clients one on one to make sure the development process runs smoothly. We do guarantee all our work, so we can assure you that you will leave happy.
We design, and develop custom websites.We also do SEO marketing that will get you to the top of the search rankings.
Only Websites, Inc. started in Honolulu, HI in 2001 by Daniel Todd. Since that time, we have built over 4,000 websites for clients such as ESPN, Field & Stream and Prevention Magazine. Our company started with the philosophy of giving potential clients a preview of their site before they paid. Only Websites owns Law Firm Sites which has been marketing and developing websites for law firms since 2001 as well.
Jesse,
It was a pleasure working with you. Thank you for your kind words.
Daniel Todd