• Radaris.com

Radaris.com

Overview

Radaris.com has a rating of 3.27 stars from 241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Radaris.com most frequently mention background checks, criminal records, and phone numbers. Radaris.com ranks 8th among Background Check sites.

  • Service
    53
  • Value
    44
  • Quality
    47

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 75%
Positive
48
Neutral
1
Negative
15
5
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I then contacted your pathetic customer service that you pretend to be helpful in all of your cookie-cutter responses.
  • Not only did he get my phone number and harass me, he showed up at my parents home that I do not reside at.
How would you rate Radaris.com?
Top Positive Review

“Real estate insights”

Allen C.
3/19/24

Transformed my commercial real estate research by revealing crucial, hidden details about properties and markets. Its user-friendly interface allowed for quick access to essential data, aiding in uncovering unique opportunities and evaluating risks. Radaris became an invaluable tool for gaining insights and making informed decisions in the real estate field

Top Critical Review

“Definitely False.”

rula d.
1/4/24

I searched up my dads name for the fun of it and it said that he was deceased. Which isn't true considering he just called me about 7 minutes ago. Its definitely a scam and false.

Reviews (241)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (40) phone number (23)
Thumbnail of user dortherter
1 review
0 helpful votes
March 22nd, 2024

I used Radaris to check out the person I'm thinking of doing business with. It was super detailed—got everything from their work history to personal stuff. Basically, it made me feel a lot better about moving forward with them. Super useful for making sure you're not getting into something sketchy.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Dort,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user ihaterula
1 review
2 helpful votes
January 4th, 2024

I searched up my dads name for the fun of it and it said that he was deceased. Which isn't true considering he just called me about 7 minutes ago. Its definitely a scam and false.

Products used:
The website

Service
Value
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Rula,

We apologize for any inaccuracies or misinformation that may have been published on our service.

To assist us in promptly addressing the issue, could you kindly provide specific details about the incorrect information or the link to the page where the misinformation is displayed to customer-service@radaris.com with the Subject: "Issue #SJ-040124"?

This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.

Rest assured, we will thoroughly review the provided information and take necessary steps to correct any inaccuracies. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.

Best regards,
Radaris Customer Service

Thumbnail of user allencox792
1 review
0 helpful votes
March 19th, 2024

Transformed my commercial real estate research by revealing crucial, hidden details about properties and markets. Its user-friendly interface allowed for quick access to essential data, aiding in uncovering unique opportunities and evaluating risks. Radaris became an invaluable tool for gaining insights and making informed decisions in the real estate field

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Allen,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user kerensaw2
3 reviews
7 helpful votes
February 17th, 2024

I just want to express how grateful I am for the service I received while purchasing the Background Check Report. The report was thorough and provided all the necessary information. The friendly assistance made the whole process very easy. Thank you for your helpful customer care team.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Kerensa,
Thank you very much for this review.
We are so happy to hear that we were able to help you find the information that you needed.

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user hollyc643
2 reviews
0 helpful votes
January 13th, 2024

I paid $20 for a background report on my mother because she wanted a copy of something and they gave me one old address and her FB profile. I can get more than that--for free--with a simple internet search. How do I get in on this racket? If you can't find the bare minimum, then don't charge for it.

Products used:
Background check

Value
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Holly,

We apologize for your experience with our our service.

To assist us in promptly addressing the issue, could you kindly provide your Invoice number to customer-service@radaris.com with the Subject: "Issue #SJ-130124"?

This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.

Rest assured, we will thoroughly review the provided information and take necessary steps to solve your issue. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.

Best regards,
Radaris Customer Service

Thumbnail of user koingr7888
1 review
0 helpful votes
February 24th, 2024

I use Radaris to do real estate research before buying or renting a home. The service provides detailed data on previous owners, price and history of the property. This helps me make informed decisions and avoid potential problems. With Radaris, I feel confident in the home selection process and know that I can fully trust the information provided.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Ingrid,
Thank you for very much for your kind review.
We are so happy to hear that you were able to find the information you need.

Please let us know if there is anything else we can do to assist you.

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user stohyy
1 review
0 helpful votes
March 25th, 2024

The customer service is non- existent and they NEVER respond to phone calls - barely to repeated emails. I have a stalker that has used Radaris to locate me! I contacted their web host and am hoping this will help me get them to remove my info permanently!

Tip for consumers:
Avoid like the plague

Service
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hello Stohy,

We would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.

Please contact us directly at, removals@radaris.com with the Subject: "Removal request #SJ-250324", so we can gather the information necessary to identify the records in question.

Best regards,
Radaris customer service

Thumbnail of user manyi
1 review
0 helpful votes
January 14th, 2024

How could our system allowed for these summers take our personal information and selling it for money and any one this called by law privacy violation
I don't think no one approved for this
Every one should reported as scam website unless you want your personal information for public like other idiots

Products used:
i demand to shut down this website for privacy violation

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hello Many,

We would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.

Please contact us directly at, removals@radaris.com with the Subject: "Removal request #SJ-140124", so we can gather the information necessary to identify the records in question.

Best regards,
Radaris customer service

Thumbnail of user fredp349
4 reviews
8 helpful votes
March 27th, 2024

This service made it easier for me to find the information I needed. The impressive speed and accuracy of this tool is commendable. But there is still room for improvement.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Fred,

Thank you for leaving a review. Can you please how can we improve our service to become better for you?

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user yasminecatala3
1 review
0 helpful votes
March 29th, 2024

A stalker was able to find my information through this site. Not only did he get my phone number and harass me, he showed up at my parents home that I do not reside at. There are also people reaching out to me on social media that are listed as relatives on there that he has contacted. Those people are not my relatives and I dont even know them. The site is a joke and putting my life in danger. I contacted them and they sent me a link to use, who would have thought, the link they want you to enter never works. I use to own a website and know how sites do this to deter you from they having to remove things. I now have to spend my days with law enforcement who even called the site "scum brokers" and try to figure this out. Your info is incorrect and you are endangering others. REMOVE MY INFO!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi,

I am very sorry you feel this way. We complete all received requests within 48 hours. If we have not completed your request, it's likely that we don't know the specific details you want removed or the records have been already removed from our site.

If your request is still in process or you need assistance in removing more information, please contact us directly at removals@radaris.com, so we can figure it out together.

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user edwardn462
1 review
0 helpful votes
March 21st, 2024

This service is a miracle! I found my old friend, whom I had not seen for more than 10 years. Happy with them.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Edward,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user rb737
1 review
5 helpful votes
October 30th, 2023

I've been talking with their customer service people for several months now, trying to get my records removed. They're terrible about responding, and they're incompetent. They haven't been able to get my data taken down even though they've repeatedly said they already did it.

Same thing with the phone support:(

Is there someone more competent who can help me here? It looks like Radaris actually responds. Please help! I'd rather not reveal all of my personal details here in public, but if someone from Radaris can please message me here I'll provide my email address so we can talk.

Tip for consumers:
Please just tell me how to talk to someone who can actually help

Products used:
opt out or removal

Service
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hello, dear R B.!

Thank you for contacting us.
In order to remove information from Radaris.com, you will need to contact us directly at customer-service@radaris.com. We will send you the simple instructions and answer any specific questions you may have.
If you experience any issues with this process, the Radaris team will be happy to help you complete your removal request.

Best regards,
Radaris customer service

Thumbnail of user mobrien1122062
1 review
2 helpful votes
December 3rd, 2023

Needed date of death, site said it had that info. Paid, and site did not have that info. Total waste of money

Products used:
information site

Value
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Mike,

We apologize for the disappointment you experienced with our people search service. We strive to provide accurate and valuable information to our users. To better understand your concerns and address the issue, could you please provide us with more details about the specific ad you clicked on or the expectations that were not met on mail customer-service@radaris.com? Your feedback is essential to help us improve our services and ensure a positive experience for all our visitors. We value your input, and with your assistance, we can investigate the matter and take appropriate action to enhance the accuracy and transparency of our ads. Thank you for taking the time to share your thoughts, and we look forward to resolving this matter to your satisfaction.

Kind regards,
Radaris Customer Service

Thumbnail of user christinaj552
7 reviews
1 helpful vote
March 29th, 2024

Thanks to the People You May Know algorithm, I find a childhood friend. Happy with there service i get.

Thumbnail of user claired200
3 reviews
18 helpful votes
December 28th, 2023

A persons profile in so many cases has relatives and associates listed that are totally incorrect.
Other information is incorrect as well.
How can this happen that a persons profile has no accurate information at all?

Service
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Claire,

We apologize for any inaccuracies or misinformation that may have been published on our service.

To assist us in promptly addressing the issue, could you kindly provide specific details about the incorrect information or the link to the page where the misinformation is displayed to customer-service@radaris.com?

This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.

Rest assured, we will thoroughly review the provided information and take necessary steps to correct any inaccuracies. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.

Best regards,
Radaris Customer Service

Thumbnail of user billb2314
3 reviews
2 helpful votes
January 23rd, 2024

I wanted to reach out to a neighbor on Next Door, but they don't have a phone numbers listed. I was able to find a phone number I was looking for on Radaris. 2 Minute process. Thank you!

Tip for consumers:
I searched for a person, who has a relatively common name. It took me some time to find the right person I was looking for.

Products used:
A phone number of a neighbor.

Service
Value
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Bill,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user raulv111
1 review
4 helpful votes
July 6th, 2023
Verified purchase

All I got from them was addressed known for this person, phone numbers and marital status. Information I already have that can be easily found for free. No background or criminal records. Once I contacted them I was told that they try to get as much information they can but they do not guarantee results. Is a total SCAM. Can't understand how is this company legal. Total rip-off!

Tip for consumers:
This is a SCAM and it should not be legal

Products used:
Background check

Service
Value
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Raul,
I am sorry to hear you were not satisfied with the information you received.
With millions of records updated every day, it can be difficult to have complete records from every individual. Additionally, not all criminal records are available publicly.

We would be happy to help you monitor the records for an individual.

Please contact us directly, so we can help you find the information that you need.

Best regards,
Radaris customer service
customer-service@radaris.com

Thumbnail of user hannaa64
2 reviews
2 helpful votes
November 27th, 2023

I'm a fan of Radaris for its simplicity and effectiveness. It's incredibly user-friendly, making it easy for anyone to access a wealth of information about individuals, businesses, and properties. The platform's commitment to data privacy and security gives me confidence that my personal information is protected. Whether I'm conducting background checks, looking up contact information, or researching someone's history, this website is a versatile and reliable tool. It's my go-to choice for efficient and secure information gathering.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Hanna,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user marymurtz
1 review
4 helpful votes
August 10th, 2023

I only had one person to look up and knew this person had an EXTENSIVE record of arrests, etc, and I thought I was getting a FULL report with all of that, including associates, family members, and so on. For the cost of the ONE TIME report ($19.95) all I got was this person's most recent address. That's all. No report emailed to me, no extended information. What a joke! And no way to get my money back.

Tip for consumers:
Misleading description of search packages and costs.

Value
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Mary,

We apologize for the disappointment you experienced with our people search service. We strive to provide accurate and valuable information to our users.

To better understand your concerns and address the issue, could you please provide us with more details about the expectations that were not met to customer-service@radaris.com?
Your feedback is essential to help us improve our services and ensure a positive experience for all our visitors. We value your feedback, and with your help, we can investigate issues and take appropriate action to improve the quality of our services.

Thank you for taking the time to share your thoughts, and we look forward to resolving this matter to your satisfaction.

Kind regards,
Radaris Customer Service

Thumbnail of user paulag611
10 reviews
21 helpful votes
March 18th, 2024

There are glitches and sometimes it doesn't provide enough information. For example very important information that I needed was missing from the first report. But the support helped make the right request and the next report was more complete.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Paula,

Thank you so much for leaving a review. I'm so happy we could resolve this.

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user elliotb121
1 review
0 helpful votes
April 5th, 2024

I was able to find my old college friends and we will see them very soon. Great service. Super happy I'm now.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Elliot,

Thank you for leaving a review. Can you please how can we improve our service to become better for you?

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user michals105
1 review
0 helpful votes
April 17th, 2024

This feature makes it easy to search for information about potential business partners. Before entering into any business relationship, I always vet the people I will be working with.

Thumbnail of user tishp3
5 reviews
27 helpful votes
February 26th, 2021

When you call the number or email them, there's never any response. They have over 200 complaints with the BBB. Good luck getting your info removed from them, they are not even in the US as stated by the BBB. Their site says my info has been removed. See below, it has not. And my age listed on their site is wrong. It's 5 years older than my actual age. Incorrect info that you cannot get removed.

Tip for consumers:
Avoid this company, it's a shell company with a PO Box address

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Tish,
We're sorry to hear that you are having issues with the Radaris site.
Please contact us directly by email and we will be happy to help you remove this information.

You will only need to supply the URL and a description of the information.

Best regards,
Radaris customer service
customer-service@radaris.com

Thumbnail of user clarencep93
1 review
0 helpful votes
March 25th, 2024

I've been using it for work for several months now and the results amaze me. Impress with there service.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Clarence,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user finleyk36
1 review
0 helpful votes
April 22nd, 2024

I am a realtor and I have to process a lot of information about real estate. Some information is often unavailable, but this service helps me find the data I need. This allows me to protect myself and my clients from unwanted surprises. The extensive database contains detailed information about properties, including sales histories.

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Thumbnail of user jessicam66
Jessica M.
Typically responds within 22 days

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3.3
241 reviews
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