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I only had one person to look up and knew this person had an EXTENSIVE record of arrests, etc, and I thought I was getting a FULL report with all of that, including associates, family members, and so on. For the cost of the ONE TIME report ($19.95) all I got was this person's most recent address. That's all. No report emailed to me, no extended information. What a joke! And no way to get my money back.
Tip for consumers:
Misleading description of search packages and costs.
Mary R.'s review of Radaris.com earned 4 Very Helpful votes
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A stalker was able to find my information through this site. Not only did he get my phone number...
The customer service is non- existent and they NEVER respond to phone calls - barely to repeated...
Dear Mary,
We apologize for the disappointment you experienced with our people search service. We strive to provide accurate and valuable information to our users.
To better understand your concerns and address the issue, could you please provide us with more details about the expectations that were not met to customer-service@radaris.com?
Your feedback is essential to help us improve our services and ensure a positive experience for all our visitors. We value your feedback, and with your help, we can investigate issues and take appropriate action to improve the quality of our services.
Thank you for taking the time to share your thoughts, and we look forward to resolving this matter to your satisfaction.
Kind regards,
Radaris Customer Service