• Redecor

Redecor

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Overview

Redecor has a rating of 1.49 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Redecor most frequently mention real money, new owners, and season pass problems. Redecor ranks 993rd among Games sites.

  • Service
    32
  • Value
    45
  • Shipping
    7
  • Returns
    12
  • Quality
    35
Positive reviews (last 12 months): 2.9%
Positive
2
Neutral
4
Negative
63
47
See all photos
How would you rate Redecor?
Top Positive Review

“Speedy Correction!”

Elaine R.
2/1/23

Wow! It's amazing what writing a bad review will do to help one resolve things! To their credit, the folks at Redecor have swiftly restored my rightful A-List ranking. Now I can also improve their rating, as my complaint has been redressed.

Top Critical Review

“Quit playing this game”

Cathe U.
1/30/24

Very unfair in voting (which is done by bots — not other players). There is no way to get ahead so you can keep playing. Your real money just goes to this $6M company who are taking your money. Results on designs are randomly selected within minutes (you can check the status of your design by clicking on "in voting" and then click on each design submitted. I purposely decorated a hideous design (pictured) and came in 5th place. Try it. $348,000 in coins for $19.99 and you'll be lucky to decorate 5-7 designs. Poof! You just lost $19.99

Reviews (160)

Rating

Timeframe

Other

Thumbnail of user catheu
1 review
7 helpful votes
January 30th, 2024

Very unfair in voting (which is done by bots — not other players). There is no way to get ahead so you can keep playing. Your real money just goes to this $6M company who are taking your money. Results on designs are randomly selected within minutes (you can check the status of your design by clicking on "in voting" and then click on each design submitted. I purposely decorated a hideous design (pictured) and came in 5th place. Try it. $348,000 in coins for $19.99 and you'll be lucky to decorate 5-7 designs. Poof! You just lost $19.99

Thumbnail of user onreps
1 review
13 helpful votes
March 19th, 2024
• Updated review

I have designed 2870 rooms. I liked it at first BUT NOW the cost is extremely high and unacceptable. Plus I have gotten charged 3x for an item I had but they claim I had zero. So I decided to go through every transaction and items I purchased which is 3529 items. As of today it is over $350.00! Overcharged. I refuse to be manipulated. If Redecor thinks we don't realize this illegal practice well my attorney recommends I get overcharged back if not See you in court.

Tip for consumers:
As I wrote in my comments, Redecor overcharges and doesn't give you what you paid for

Products used:
Na

Value
Quality
It's all about making money
November 9th, 2023
• Previous review

Previously loved this app. Creative!, fun, good for mind.
SADLY, now it's a money depleting frustrating game.
To bad they don't realize how many people have left just for that reason.
ALSO, Some items I acquired/paid for disappear. The next day it's gone.
I hope there is an improvement within 2 weeks or I am done. Uninstall

Products used:
Redecor

Service
Value
Returns
Quality
Thumbnail of user jeanninebrg5
1 review
1 helpful vote
January 11th, 2024

So I just got kicked off of Redecor because I won't give my age? Besides all of the new tasks to hero ones status, now I don't qualify as a gamer if I don't give up personal information? I'd like to see the community weigh in on another layer of payment (ie personal) we need to give up to participate. Anyone else fed up with the high price asked?

Honestly the 14 day to meet your status instead of 30 is another money grabber or addiction trigger! If you have a life your a looser

Service
Value
Shipping
Returns
Quality
Thumbnail of user elainer160
2 reviews
1 helpful vote
February 1st, 2023

Wow! It's amazing what writing a bad review will do to help one resolve things! To their credit, the folks at Redecor have swiftly restored my rightful A-List ranking. Now I can also improve their rating, as my complaint has been redressed.

Thumbnail of user theresat745
1 review
14 helpful votes
November 16th, 2023

We have some of the top designs internationally and what I've experienced and seen firsthand is unfairness through voting. I'm not sure if it's other designers or staff doing the voting, but it's clearly done in a unfair way. If you design with white or gray, you're all set. Most of us use colors as everyday people do.

Tip for consumers:
They need monitoring in my opinion. They break down a lamp, you have to use colors x 3 just for base, another for the shade. Etc.

Products used:
Different patterns, linens, wallpapers, colors, metals gold, champagne color, brass.
whites, beige, blues greens lavender etc.

Service
Value
Quality
Thumbnail of user emmae423
1 review
20 helpful votes
October 8th, 2023

Awful game! The voting sucks, as the best designs get downgraded (because otherwise, they have to keep paying to the winners and then those won't spend any money at their App Store). So it is extremely demotivating for the talented and passionate designers! It's awful to see very good design lose while sucky stuff 'wins'. The same goes about duals. I guess it is a machine that pre-determines the outcome, as otherwise, I really do not get it: how those ugly designs can keep winning …

Products used:
N/A

Value
Thumbnail of user sylviae127
1 review
0 helpful votes
April 14th, 2024

I use to think this game was fun. But since I've advanced it seems to be freezing and I lose the design I just did! So it deletes everything, you even lose your coins and have to start over! Twice I had to purchase coins to do the same design over! Rip off! And where do you go to contact the company about this matter? I'm done with this game constantly freezing and losing my previous design and then having to make a purchase! I want a refund and my designs back!

Tip for consumers:
Don’t get it!!!!!!!

Products used:
Redecor App

Value
Quality
Thumbnail of user bielin.joanna
1 review
2 helpful votes
April 7th, 2023

Hi, I treat the game as a decorating course for almost a year and I've never spent any real money on it. Not everything is perfect, but with this approach, you can benefit and learn a lot.

For example, you can collect systematically tokens from daily power-ups for a few days and vote, which you also top up your account with. In this way I have sufficient funds for implementation, and usually I am not able to implement all projects, three times available.

That's why I didn't experience the frustration of my money being stolen when there was a change of ownership and the participants' purchased products disappeared. I feel sorry for all of you! However, now I feel more fairness in voting for those who do not spend physical money on seasonal cards and products.

The fact of mixing projects for voting with different levels is unpleasant, e.g. people from level 8 are with people from level 10, etc. It is known, that then the chances are not even in the game. But it is nice, when sometimes I occupy a high position among the better ones.

This seasonal positioning and taking away completed points is also terrible, but it can be treated as a challenge and rules of the game.

The crash of the program may be due to overloading the phone's memory, which I experienced myself. Then you need to clean up the memory a bit, e.g. delete some photos!

I have suggestions for Redecor for make running educational campaigns on how to choose the best project. I think it would help many people to understand that one small detail, a small variation of the tone of the same color, makes a difference and a very similar project is evaluated so differently.

I also recommend promoting the knowledge that we do not judge the beauty of an added image, photo or wallpaper, but how these things coexist in the project, creating a harmony of colors, compositions, textures, forms and interior space as well as the originality.

Overall, I'm grateful for this decorating experience, thank you!

Thumbnail of user angelaz291
2 reviews
1 helpful vote
March 10th, 2024

Redecor started out as a very fun game; however, over the ears the rules have changed, the cost of items has been jacked up, and voting is a sham. The game play is the best out there for a design game, but it's not worth what you have to spend to keep playing. These days there are better options out there for interior design games.

Value
Quality
Thumbnail of user angelam3256
1 review
0 helpful votes
January 16th, 2024

Playing this game can be frustrating. It is difficult to level up because you either need to spend so much of your time playing and most people don't have enough time on their hands, or you need to spend lots of actual money which most can't afford and are thankfully smart enough anyway to avoid the traps. Also, the limited choices we are given for some designs is stupid because the available items don't go together and so you either make a very ugly design knowing you won't win and what's the point in that?, using up your supplies and earned items for nothing, or you don't participate in that particular design challenge. The prizes we get for wins are usually ugly materials we would never choose to buy with either our fake money or real money. Sometimes I just get fed up and stop playing for weeks at a time and then eventually go back to it until I'm p***** off again.

Thumbnail of user elizabethl1957
3 reviews
3 helpful votes
January 14th, 2024

The app consistently becomes froze.
When I reboot I loose designs and $
They really need to work on it.on going problem.

Tip for consumers:
Nope.

Products used:
All

Service
Value
Shipping
Returns
Quality
Thumbnail of user suzanneh744
1 review
6 helpful votes
January 24th, 2024

I feel so much better after reading some of the reviews posted here. I have used the ReDecor app for a few years now. I was on and then stopped. Then I decided to start up again and discovered that I had lost everything that I had purchased prior so I had to start over. 🤬I pride myself in my ability and talent to make a beautiful design. After reading these reviews, it makes so much sense. When I am buying and spending I win for the most part. When I don't I lose, I'm pretty sure that the voting is done by bots and our individual votes mean nothing. I haven't ever seen an app that is so expensive. It is astonishingly expensive actually! If you just do it a few times, just to have fun or to pass some time it is fine. If you want to be competitive, it's going to cost you! So if you want a masterpiece painting it will cost you approximately $25 for one use!😳
Oh, and the site freezes constantly!

Value
Quality
Thumbnail of user srfreitas0912
1 review
21 helpful votes
July 6th, 2023

Unregulated Chinese app, totally ruined the game in all aspects. It's supposed to be fun and obviously now it stresses me out and depresses me. Should be banned from the web! I'm not certified decorator but been giving help and advice for fashion and home decor since I was a teenager! Don't waste your time and efforts just to get disappointed continually after playing with the original owners without any problems. I went from loving to hating the redecor game!

Tip for consumers:
Save your money and time. There's other games out there that can occupy your board moments, this game has been changed to manipulate you into spending more money or suffering on your designs. I was getting very good ratings until PLAYTIKA took over!

Products used:
I have never gotten a refund or any compensation for the items that were taken away when they took over the game. Buy season pass every month and it's the only value in the game, all other items are STUPID prices and not for the poor or limited spending. Graphics have improved but pretty much all original employees have left according to an article I found and read. I don't recommend it to anyone. I'm disappointed and done.

Service
Value
Returns
Quality
Thumbnail of user lisam5983
1 review
1 helpful vote
January 17th, 2024

While purchasing often, I had consistent multiple wins and rewards. When I reduced purchases, rarely placed to win. Great disappointment.

Value
Thumbnail of user victoriak686
1 review
16 helpful votes
October 31st, 2023

Played this game for several years, worked my way up to level 10 then POOF! Thrown back to level 9 because I didn't "win" the requisite 150 rooms in one month. (A nearly impossible task without spending a load of cash buying the points necessary to even play). I'm done. I will occupy my time doing something constructive!

Tip for consumers:
How they would tighten the requirements making it virtually impossible to NOT spend loads of cash on points and coins just to play the game. Also, knocking people down a level every time they failed to reach near impossible goals set.

Products used:
Points

Service
Value
Quality
Thumbnail of user wandaa223
2 reviews
0 helpful votes
March 10th, 2024

Very deceiving game. At 1st ratings on designs are great but, the longer you play ratings go down and you have to spend $ to advance. Very disappointed.

Thumbnail of user marniew19
2 reviews
7 helpful votes
December 21st, 2023

This is a fun game but there is something tricky about the journal designs and the way the voting is done. I see horrible designs winning against really good ones...makes no sense. Also their Facebook page is a joke. They don't believe in freedom of speech, even mind constructive criticism or anything posted that doesn't glorify their page, is removed.

Products used:
This is a game. These questions are not applicable.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shakimsw
1 review
49 helpful votes
February 21st, 2023

I make my designs identical to the ones im going up against, and still get voted out. No way should a level 2 player win all the time against a high-ranking player. So yes, like you this game is bogus and a scam. Folks, it's rigged! It's a money grab! You buy items and can't always complete a room. They make you buy more items. To suck you dry. Hoping you buy more items. It use to be fun. Until they let dark purple beat me in a duel. Go figure. It's time to delete this app.

Tip for consumers:
Don't use it. You'll regret it!

Thumbnail of user bonniem1056
1 review
13 helpful votes
November 14th, 2023

It used to be a fair game, now you can pay to keep your design status. Keeping your design status was changed from monthly to now every 14 days which forces you to have to play more, which is difficult for some of us that have actual lives to live than sit and play games...believe it or not. And paying to keep your design status costs 3 times what a monthly pass costs. This is extremely disappointing, it has cheapened the design experience.

Value
Thumbnail of user wenp14
1 review
4 helpful votes
January 7th, 2024

I know I'm a good player. I often place 1st-3rd. Still, some of the most HIDEOUS, mismatched, juvenile, and clashing colors' submissions win and it's very clear winning is not fair OFTEN and every time that happens I want to quit (I quit for two years because of that!)

Tip for consumers:
I have had items I already paid to unlock become locked again.

Products used:
It’s a video game.

Quality
Thumbnail of user virginias1457
1 review
3 helpful votes
January 10th, 2024

Just another App that demands you pay money to continue playing and winning. Delete this app and have fun decorating your own place, however you like!

Thumbnail of user glendan75
2 reviews
1 helpful vote
October 5th, 2023

I actually love playing the game.
But the problem I have with it, is the voting.
The designs are comprised with briefs about what the overall design should be. Example… a colorful living room, or a dark bedroom.
But the individuals doing the voting does not take the brief in a count. So why have design briefs at all?
I do like the game otherwise

Thumbnail of user redecorsucks.123
1 review
3 helpful votes
November 8th, 2023

Redecor had a contest and they sabotage 2 of the teams for 4-6 hours they couldn't use # we won anyway

Service
Value
Shipping
Returns
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Thumbnail of user krissp6
1 review
0 helpful votes
April 6th, 2024

I used to love this game, played with my family and friends all the time and spent money ever month which I didn't mind doing. BUT NOW it's like an endless cycle of NEVER getting anywhere but frustrated‼ I will never understand the human condition of GREED⁉Seriously HOW MUCH MONEY do people need to make before they have to up the ante again, and again and again….⁉
What happen to appreciating loyality and consistency?
SUPER SAD Direction we seem to be heading towards😕

Thumbnail of user ms.j.a.mcdowell
1 review
4 helpful votes
December 5th, 2023
Verified purchase

In the beginning, I really enjoyed this game. I have NEVER put money into any game ever, until this one. Unfortunately, I am out close to $500. Due to it either double charging, and/or not authorizing charges, and/or not receiving what I had purchased. Now that's not what happened with the entire $475. The other issue is I wasn't able to complete a couple tasks/ designs to level up at the end of the "season" which I believe was a month long-ish, therefore it automatically kicked me back to the beginning as if I just downloaded it and TOOK all of the inventory I had PAID for! Listen, I do not have the money to throw away or have taken from me. Especially from something that is supposed to bring me joy and entertainment. I feel completely violated and am pretty upset not only about the money, and janky way that they kick you backwards if your life gets busy and you're unable to find time to play it, but also because it was my escape/ entertainment that I could dive into and clear my mind. I truly loved this game and I cannot seem to find one that is just like it. I provided a couple screen shots of the charges, as I'm being denied a refund from Apple even though I no longer have it downloaded and it's some of the charges it doubled without my consent as well as I just didn't authorize.

Service
Value
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Quality

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