• Remotasks

Remotasks

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Overview

Remotasks has a rating of 1.12 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Remotasks ranks 405th among Work At Home sites.

  • Service
    28
  • Value
    28
  • Quality
    30
Positive reviews (last 12 months): 4.9%
Positive
2
Neutral
0
Negative
39
57
See all photos
How would you rate Remotasks?
Top Positive Review

“REMOTASK ACCOUNT MANAGEMENT”

Esther K.
10/22/23

I can manage remotasks accounts for the US residents, so anyone having a bad experience you can reach me out via whatsapp:*******308

Top Critical Review

“3rd Grade Interface, 0 Support”

James C.
1/13/24

I spent a weekend going through the training on starting on their Claims tasking. I'm an electrical engineer and MBA with 30 years experience. This was the worst written interface to get productivity you could possibly create. It's as if they created the interface to intentionally not get results? Makes no sense. I don't recommend them for anyone trying to do a side gig. They have 0 support. I could have had a high school freshman write the interface they've created. Just a big waste of time.

Reviews (49)

Rating

Timeframe

Other

Thumbnail of user jamesc1031
2 reviews
11 helpful votes
January 13th, 2024

I spent a weekend going through the training on starting on their Claims tasking. I'm an electrical engineer and MBA with 30 years experience. This was the worst written interface to get productivity you could possibly create. It's as if they created the interface to intentionally not get results? Makes no sense. I don't recommend them for anyone trying to do a side gig. They have 0 support. I could have had a high school freshman write the interface they've created. Just a big waste of time.

Service
Value
Quality
Thumbnail of user ashleyw1501
1 review
25 helpful votes
January 1st, 2024

I completed about 12 writing assignments for their initial assessment. These were complex writing tasks and required many hours to complete. As soon as I submitted all the work, I received an email within 10 minutes stating that my work was unacceptable. There is no way possible that a live human could read and evaluate all 12 writing assignments in that short time. I am a certified secondary English teacher and hold advanced degrees. I have written professionally for years. I do not recommend Remote Tasks to anyone.

Products used:
No products were used. Remote Tasks required me to write 12 articles on various topics. These were intended to qualify me to write to train their AI.

Service
Value
Quality
Thumbnail of user hkiana95
1 review
25 helpful votes
September 23rd, 2023

There's just not enough tasks to go around. They tell you you can make $1000 week but I only made about $40. The support is also nonexistent. If something goes wrong with your account (if you get locked out and can't sign back in or you're having issues receiving payments), the chances of you ever hearing back from a Support representative are slim to none. I would keep doing tasks on this site if the support team wasn't so unprofessional but I'm sure there are better opportunities elsewhere!

Thumbnail of user sarahb1779
2 reviews
44 helpful votes
April 23rd, 2023

Site seemed promising upon signup, but a few weeks in and everything went to hell. Bonuses were promised, but not delivered. They even stopped paying for work that was done. You get no responses from admins other than they don't know and have you spoken to another admin about your problem. Most people sit there all day with empty queues. I recommend going for another company if you want some side gig work. This company treats the workers like crap.

Quality
Thumbnail of user candygz
1 review
26 helpful votes
October 27th, 2023

The platform's advertising touts the potential for substantial earnings, but a closer examination reveals a starkly different reality:

1. **Inadequate Compensation**: Regardless of project complexity, the platform consistently yields an approximate rate of 0.6-1 USD per hour. Regrettably, discrepancies between the actual quality of work and evaluations persist, with minimal feedback or clarification provided.

2. **Unpaid Training Obligations**: A noteworthy concern pertains to certain projects demanding a week-long, unpaid training period. However, this extended commitment offers no guarantee of subsequent project availability.

3. **Website Instability**: Numerous operational issues plague the platform, leading to unexpected project terminations mid-task. These abrupt interruptions hinder timely project completion and may result in unwarranted project bans. Regrettably, communication with the platform's support team to address these concerns remains unresponsive.

4. **Lack of Support**: Efforts to engage with the support team through email channels have proven fruitless. Queries regarding project closures and delayed payments have garnered solely automated responses, lacking substantive follow-up or resolution.

5. **Delayed Payments**: Perhaps most concerning is the prolonged delay in payment processing. Over four weeks have passed, with a balance of $20 in my account, yet no payment has been received, and inquiries regarding this delay remain unanswered.

Moreover, the promise of earning $1 per hour is a substantial deviation from industry standards, raising ethical questions, particularly with regard to individuals from countries with lower income levels. It is disheartening to witness such disparity in earnings, exploiting individuals who may see this as a relatively lucrative opportunity within their economic context.

In conclusion, my initial earnings of approximately $20 were amassed before I realized the disheartening reality of the platform's compensation structure. It is crucial for prospective users to be aware of these issues and exercise caution when considering this platform as a viable means of income. This review underscores the importance of transparency, equitable compensation, and effective support systems within freelance platforms.

Products used:
IA services

Thumbnail of user caroleec16
2 reviews
12 helpful votes
September 27th, 2023

I took the tests and was added as a writer and only then did I google them. Based on lots of awful reviews I decided not to work with them. I have asked them seven times over three weeks to remove me from their files. I still keep getting Team emails and Slack conversation bits. The emails and Slack conversations are all about things not working as they are supposed to. Jeez! Beware these guys!

Service
Thumbnail of user dwayned111
1 review
7 helpful votes
August 30th, 2023

Not competent. They avertist need for educated Americans to help with A.I. But onboarding is ridiculous and when you have issues they direct you to nonexistent information and run you in circles. I haven't figured out a scam- may just not know what they are doing. They have a slack set up for workers- not many there and most are asking why they can't get answers and why everything doesn't work.

Tip for consumers:
terrible

Products used:
Job site

Service
Value
Quality
Thumbnail of user estherk162
1 review
4 helpful votes
October 22nd, 2023

I can manage remotasks accounts for the US residents, so anyone having a bad experience you can reach me out via whatsapp:*******308

Service
Value
Quality
Thumbnail of user kristag130
1 review
12 helpful votes
December 8th, 2023

I had high quality scores and completely met the requirements listed for an incentive period in October. After not being paid, I inquired with their customer service platform. I was drug along for almost 2 months with no resolution. Ironically, the more questions I asked about the platform and missing payments I began to be "removed" from projects, even though my quality ratings remained a 5/5. After asking one more time about payment, I was told I did not meet the quality standards for the incentive. Odd since my rating remains the highest rating of all.

Thumbnail of user kimberlyt1350
2 reviews
1 helpful vote
February 23rd, 2024

The TSMs and admins on the Slack channels are zero help. They're all stuck up and act like they can't do their jobs and help you. They'll remove you from projects without explanation and just don't actually care about the people they work with. If you're looking for stable income, better to pursue a job that actually has reliable support and not those people.

Service
Value
Quality
Thumbnail of user juliap725
1 review
1 helpful vote
January 24th, 2024

I signed up and was immediately approved, however, they said I failed my English Exam, which was quite surprising. I tried reaching out to the emails that were provided and I never received a single response. Support response is a bot response. Not impressed at all!

Products used:
I wasn’t able to use anything!

Service
Value
Quality
Thumbnail of user reneemb71
5 reviews
4 helpful votes
November 29th, 2023

This is such a frustrating experience. Everything evolves around support tickets, which NEVER, EVER get addressed or resolved. It's a circle of incompetency and a total waste of energy. The so-called zen support help is non-existent. They acknowledge your request and this is all that ever happens. So inefficient, so bottle-necked it is not worth the aggravation!

Service
Value
Quality
Thumbnail of user trequentonh
1 review
26 helpful votes
July 14th, 2023

I knew it sounded too good to be true. But I signed up and did work for them anyway. Unfortunately, my gut was was right. This company promised to pay me $50 after I complete the screening assessment. But they didn't fulfil their end of the bargain. They basically waisted my time. I'm pissed!

Tip for consumers:
N/A

Products used:
N/A

Thumbnail of user pasqualinemario
1 review
17 helpful votes
July 14th, 2023

I worked in remotasks since 2018, at first they were soo good, paying up to $50 per task, I don't know what happened in 2020 but they change to a Ponzi scheme, they close your account once they see a consistency of high earnings. Too fake and scamish.

Tip for consumers:
I worked in remotasks since 2018, at first they were soo good, paying up to $50 per task, I don’t know what happened in 2020 but they change to a Ponzi scheme, they close your account once they see a consistency of high earnings. Too fake and scamish.

Products used:
I worked in remotasks since 2018, at first they were soo good, paying up to $50 per task, I don’t know what happened in 2020 but they change to a Ponzi scheme, they close your account once they see a consistency of high earnings. Too fake and scamish.

Service
Value
Quality
Thumbnail of user susanh4404
1 review
0 helpful votes
November 8th, 2023

This site has outdated instructions and no way to get the training they say you need as you get a 404 error on almost every page. There is no way to do the onboarding training they say you need, the email addresses given are invalid, and a bot answers everything. Not a human. They seem aware of all the bugs, but do nothing to fix them so don't waste your time.

Service
Value
Quality
Thumbnail of user roberti452
2 reviews
4 helpful votes
October 22nd, 2023

They stop your tasking and don't give any reason or explanation whatsoever. They go back against their word. They tell you that they will allocate you to a different project and then never comply. A scam, a complete joke! They answer support questions with AI, i.e., a robot. The robot has a name and it repeats the exact same answer no matter how many times you ask. It's extremely frustrating. It's the most incompetent and totally unprofessional organization I have ever been involved with. Don't bother. Here's a more detailed review:
I was working as an AI trainer completing tasks in field of expertise, Nutrition. After just a few days (as I was SUCCESSFULLY completing my tasks, i.e., they were accepted), I was informed that I was removed from my projects because of "low quality" work, and I was "in violation of Community Guidelines." I have absolutely no idea what they are talking about. I proceeded to inquire via 'support' as to what is 'low quality' so that I could make any appropriate improvements in my tasking work. I inquired numerous times... each time I received a canned response stating that I did "low quality" work. I NEVER received any hint of a reason or explanation. Then I received a response stating that - "not to worry" - I would be allocated to a different project category, but IF I received another warning flag, I would be let go entirely. Well, the fact is that I NEVER even received an INITIAL warning in the first place! Actually, I received TWO separate emails stating that I would be reassigned. However, I soon received a response from a different rep stating that I was removed from ALL tasking, i.e., let go. Once again, NO WARNINGS, NO REASON GIVEN, AND NO EXPLANATION. This is a completely incompetent and unprofessional organization. To accept an individual as an AI trainer after completing a screening process that took around 2 hours to complete... and then hiring that individual... and then giving that individual several tasks which he successfully completed... to just boot that individual out the door without a specific reason or explanation? I would say that's pretty bush league. This company is a complete a joke and a fraud. They should be investigated.

Tip for consumers:
Don't work for them ... a complete joke, a scam!

Products used:
It was contractual work.

Thumbnail of user maximventures6
1 review
5 helpful votes
January 2nd, 2024

They always wait you to work for them then on Wednesday (the day they pay)they suspend your account. They will wait you work for them then on pay day close your account. Don't work for these people. They are day light robbers.

Tip for consumers:
They closed my account with $1670. I opened another using my friend's details they also closed on payday with $1200. They are robbers. They don't want to pay taskers.

Service
Value
Quality
Thumbnail of user lisal3565
1 review
6 helpful votes
October 13th, 2023

Site claims to offer you paid for project online work and train you in UX user AI chat bot reviewer. However, it is a SCAM. The sit makes you sign in with your google account ( already suspect) as this is a means for anyone to take your personal information and they offer no other way to establish an account, hmmm. Second they make you go through bogus trainings which are often 1 - hours for supposed assignments - they email you that you pass the training but you never get a real assignment. They send bogus links to your email that state you are being onboarded for the assignment but the link is only a link to google suite with no projects, real on-boarding process - you would have to at least file W9 and a bogus Paypal link that most likely is stealing your information. Stay away! If you have been a victim report to Cyber Crimes with your state department of justice.

Thumbnail of user iscorpio32
1 review
11 helpful votes
September 11th, 2023
Verified purchase

I knew I was in trouble from the start with the glitchy site & overall lack of support. Some tasks were extraordinarily difficult with complex and abstract subject matter. For instance I was asked to solve a quadratic equation, which I am more than capable of, however I was unable to pass the linter because they require you to spell out any number less than 10 including decimals! Once you spell everything out, overcomplicating the solution, they come back at you with poor quality scores because it would have "made more sense to use traditional numeric values. "?!?! Then, I was kicked off the project for quality. Upon filing several help tickets, which were marked resolved with no contact or offer of resolution, I suddenly received a warning that I was using AI generating tools for my work. I disputed that as well. I was ignored yet again, then kicked off all projects as a result of my "poor quality" stating that I didnt even pass the generalized screening a month after being told i had done well. I attempted to obtain assistance from the chat feature but was immediately and rudely advised all decisions are final and removed from that forum as well. I did not receive the sign on bonus for the hours I spent completing the onboarding, nor did I receive a referral fee for a friend I stupidly referred when I still had hope that this was a legitimate organization. This company is owned by a California company but based in South Africa so that their non-compliance with standard fair labor practices are not subject to administrative action. US citizens need not waste their time or energy.

Thumbnail of user editb2
1 review
26 helpful votes
April 4th, 2021

Don't start.
I did it for a year.
I learned the highest level tasks (Lidar) and got to the highest level (SR), full time.
Still, I made $ 250 a year.
That averages $ 20 a month!
Don't expect more from them.

Tip for consumers:
Don't work for them, your time is worth more.

Thumbnail of user russellr554
1 review
1 helpful vote
April 2nd, 2024

Remotasks will continuously make you do unpaid training without assigning you to a project. They are using the writing you provide for free human reinforcement learning.

Service
Value
Quality
Thumbnail of user melissa.starr007
1 review
39 helpful votes
April 9th, 2023

I worked for 17 hours and was only paid for 5. I am owed for 12 hours of work and when I asked about it, I was ridiculed and banned.

Thumbnail of user kayn140
1 review
5 helpful votes
December 8th, 2023

From the surface, this appears to be reasonably well structured as a remote and highly flexible work option that in many cases can utilize higher-level areas of knowledge or skills. The reality I saw through working with them for 3 months was widespread chaos, many irregularities in people getting paid as agreed at the agreed time, highly unpredictable availability of work in some of the projects, and many people being frozen or banned completely because of things like a very inaccurate algorithm deciding they had used AI to help with their task, or a spam reviewer incorrectly marking down their work, leading to low scores and automatic removal from a project or even the whole platform.

If you want to do research for a novel on the dystopian future where robots are our bosses, this would be a great opportunity. If you are simply curious and have zero actual need for the money or for it being a remotely reliable source of income, and won't really care if you get booted either temporarily or permanently for incorrect and robot-produced allegations, it could be worth checking it out. Other than that, based on reading the experiences of many coworkers in multiple different projects via Slack channels and my own experiences, I wouldn't recommend it to anyone at this time.

Service
Value
Quality
Thumbnail of user chrisd2073
2 reviews
16 helpful votes
April 12th, 2023

Timed writing tasks that have very strict guidelines. Don't expect to point out AI grammar mistakes, as it must be how they want it.

I read a task that repeatedly used the words also and additionally, 8 times in one paragraph. I stated the paragraph was not perfect, and I got a ding on accuracy. Another time I prized creativity over structure, and got kicked off the project. Do not recommend.

Service
Value
Quality
Thumbnail of user jennathornton702
1 review
8 helpful votes
July 29th, 2023

They hired 16,000 new taskers. They just keep adding more. Why. It's actually crazy and the admins are unprofessional and lack efficient communication. You won't get any work.

Service
Value
Quality

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49 reviews
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