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Claim Your BusinessRossdecorators.co.uk has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases.
In addition to a first bad review I had to get them back to redo three walls. To their credit they sent their "head painter" who agreed with my complaints. Glue from stripped wallpaper was showing through, they taped my plasterboard walls and painted over the tape without my knowledge or consent. I made them remove all the tape and replace it with filler, as is normal. Tape was bulging and cracking in places, walls not filled properly, tape askew on skirting board and painted over. An absolute mess. The head painter did an excellent job but I'd rather it had been done properly initially and why was it not? After he'd gone another taped bulge appeared which they did not redo. I now also find that the paint in the living room is like a thin skin which comes off easily at the slightest touch, right to the bare wall. One wonders if it was prepped properly under the paint? There was a failure to professionally deal with plasterboard walls and the problems they present. My sister stripped and painted the front hall with good strong surface and smoother finish resulting and a much better job. Yes they admitted their mistakes but I certainly would not recommend them. A very bad experience. Photo images should be read vertically.
In addition to a first bad review I had to get them back to redo three walls. To their credit they sent their "head painter" who agreed with my complaints. Glue from stripped wallpaper was showing through, they taped my plasterboard walls and painted over the tape without my knowledge or consent. I made them remove all the tape and replace it with filler, as is normal. Tape was bulging and cracking in places, walls not filled properly, tape askew on skirting board and painted over. An absolute mess. The head painter did an excellent job but I'd rather it had been done properly initially and why was it not? After he'd gone another taped bulge appeared which they did not redo. I now also find that the paint in the living room is like a thin skin which comes off easily at the slightest touch, right to the bare wall. One wonders if it was prepped properly under the paint? There was a failure to professionally deal with plasterboard walls and the problems they present. My sister stripped and painted the front hall with good strong surface and smoother finish resulting and a much better job. Yes they admitted their mistakes but I certainly would not recommend them. A very bad experience. Photo images should be read vertically.
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