• Scalable Press

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Scalable Press has a rating of 4.93 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Scalable Press most frequently mention customer service, online store, and profit margins. Scalable Press ranks 68th among T Shirts sites.

  • Value
    1
  • Shipping
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • I will continue to use scalable press and I will gladly recommend them to everyone.
  • Their customer service is also very helpful and knowledgeable.

Critical highlights

No critical highlights yet

How would you rate Scalable Press?
Top Positive Review

“Very professional staff that really care about their customers.”

Kasey J.
2/27/23

Very professional staff that really care about their customers. I've had a few issues and customer service was quick to rectify them. Highly recommended.

Top Critical Review

“Non-existent customer services”

B D.
2/16/23

I've emailed for weeks and left a voicemail regarding an issue with digitization, and still have not heard back. It takes effort to be this bad at customer service.

Reviews (110)

Rating

Timeframe

Other

Reviews that mention popular keywords

scalable press (42) customer service (26)
Thumbnail of user kaseyj25
1 review
0 helpful votes
February 27th, 2023

Very professional staff that really care about their customers. I've had a few issues and customer service was quick to rectify them. Highly recommended.

Thumbnail of user archerd18
1 review
0 helpful votes
February 9th, 2023

Super fast shipping and I'm extremely pleased with the product and printing quality. Great profit margins as well. Highly recommend scalablepress..

Thumbnail of user machsc
1 review
0 helpful votes
August 30th, 2023

So far, we had an incredible journey with ScalablePress.

Recently, we got complaints from customers on two orders we did with ScalabalePress. We are still waiting for a response on our first claim, which was closed for no reason after a long hassle.

We contacted your phone number, and it needs to be fixed. We tried sending multiple emails to claims, escalation, support, and other team members, but we are still awaiting a response.

2nd claim was initiated today on another order. We will be placed here to see if any responsible person can provide us with a direct contact number. For ScalablePress, we need to resolve both order issues as soon as possible. Otherwise, the only options left were for a chargeback from the customer.

I would appreciate it if you could help us in this situation.

Thumbnail of user constancey11
1 review
0 helpful votes
April 7th, 2022

I've been using Scalable press since 2019 for my T-shirt designs. I am very pleased with the quality of their products and their attention when it comes to customer service. It's a little tedious to set up your products for your online store but they provide many helpful tutorial videos to get you into business. If there is a problem with a product or a printing error, they will quickly respond to your concern and take care of it. (edited)

Thumbnail of user pearliez
1 review
0 helpful votes
February 18th, 2023

I always had a wonderful experience with scalablepress. They have a huge variety of products and the website is pretty straightforward to use. Highly recommended.

Thumbnail of user kristinr227
1 review
0 helpful votes
March 16th, 2022

I tried several POD suppliers. The business was okay but not great until my friend recommended Scalable Press. Since then I've never looked back. With Scalable my profit margins have increased many folds and my orders are processed and shipped way quicker. So I am not only making more money but also have happier customers.

Thumbnail of user bd226
1 review
0 helpful votes
February 16th, 2023

I've emailed for weeks and left a voicemail regarding an issue with digitization, and still have not heard back. It takes effort to be this bad at customer service.

Service
Value
Shipping
Quality
Thumbnail of user erickf57
1 review
0 helpful votes
February 9th, 2023

Seamless integration between scalablepress and my store. Orders are always delivered on time and I never had an issue with any of the items my customers purchased. A+++

Thumbnail of user marcog228
1 review
0 helpful votes
February 21st, 2023

Easy integration with my multiple online shops as well as my main website. When I made my first sale I had some queries and customer service reps helped me immediately. I highly recommend SP.

Thumbnail of user antoinettem256
1 review
0 helpful votes
March 20th, 2022

Amazing POD service. I ordered a very detailed design with 9 different items of varying colors and all came out even better than I hoped! Our peak season is about to start and I'll be sending them lots of work in the coming months.

Thumbnail of user kristag84
1 review
0 helpful votes
March 22nd, 2022

I would highly recommend SP for any printing needs that you may have. My order arrived in a timely manner, with crisp prints and excellent fabric quality. Customer service was also prompt and helpful.

Thumbnail of user meredithj40
1 review
0 helpful votes
March 23rd, 2022

Scalable Press is one of my favorite POD providers since they have top quality product range and amazing workmanship. The team is very efficient and helpful. Always a pleasure working with these guys.

Thumbnail of user veronicar358
1 review
0 helpful votes
March 1st, 2022

Great team at Scalable Press, always willing to help and come up with amazing offers to help our business. We have been working with different suppliers in the past but not anymore. I definitely recommend them.

Thumbnail of user rolands154
1 review
0 helpful votes
March 1st, 2022

Our first customer loved the shirt we created for him through Scalable. The product quality was exceptional and it arrived well ahead of schedule. Many thanks to the amazing team.

Thumbnail of user allisonf176
1 review
0 helpful votes
April 7th, 2022

Stunning prints! Vibrant colors! My customers are amazed! Scalable Press has helped my online merch business grow exponentially. Thank you guys.

Thumbnail of user simonet68
1 review
0 helpful votes
February 11th, 2023

Love doing business with scalablepress. Easy navigation and very easy to set up my print on demand products. My items are always delivered on time. Great service!

Thumbnail of user maureenb426
1 review
0 helpful votes
April 7th, 2022

I have been using Scalable Press for a while now. Their customer service is amazing and they always fulfill my orders in a timely manner. Thank you.

Thumbnail of user enzod15
1 review
0 helpful votes
February 9th, 2023

Scalablepress has a wide range of products and ships fast. We're very pleased with our business relationship with these guys and recommend them to everyone.

Thumbnail of user lorrainer231
1 review
0 helpful votes
March 1st, 2022

Outstanding experience all around. My customers have so far ordered close to 1k shirts of different sizes from my store that were fulfilled by SP and almost all of them received 5 star rating. You can't go wrong with these guys!

Thumbnail of user estherl175
1 review
0 helpful votes
March 12th, 2022

This is my first time working with Scalable press and they absolutely nailed my sample design. Loved how they handled very detailed artwork. I am totally confident to start promoting my merch on social media now.

Thumbnail of user aryak7
1 review
0 helpful votes
March 3rd, 2022

Excellent customer service, top notch printing and speedy fulfillment. I couldn't have asked for better service to grow my merch business. Thank you Scalable Press!

Thumbnail of user rykerp3
1 review
0 helpful votes
March 30th, 2022

SP is the most cost-effective POD supplier to work with. Great pricing, quick fulfillments and 100% customer satisfaction. You can't go wrong with these professionals.

Thumbnail of user leilaniw14
1 review
2 helpful votes
March 3rd, 2022

Scalable Press offers flawless integration. It's quite simple to add items and have them instantly sync with my website. Very pleased with them so far.

Thumbnail of user barbaram2653
1 review
1 helpful vote
March 20th, 2022

Scalable Press is a great company to deal with. Excellent products, better profit margins for me and cost savings for my customers. Win-win for everyone!

Thumbnail of user jakes507
1 review
0 helpful votes
March 26th, 2022

SP is a really simple service to use. Fast navigation and lots of very useful options. Very easy to add your designs to the products you are selling. Also, my customers receive their orders quickly and in perfect quality.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Scalable Press?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Scalable Press?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business