Machs C.

So far, we had an incredible journey with ScalablePress.

Recently, we got complaints from customers on two orders we did with ScalabalePress. We are still waiting for a response on our first claim, which was closed for no reason after a long hassle.

We contacted your phone number, and it needs to be fixed. We tried sending multiple emails to claims, escalation, support, and other team members, but we are still awaiting a response.

2nd claim was initiated today on another order. We will be placed here to see if any responsible person can provide us with a direct contact number. For ScalablePress, we need to resolve both order issues as soon as possible. Otherwise, the only options left were for a chargeback from the customer.

I would appreciate it if you could help us in this situation.