• Silviax

Silviax

Overview

Silviax has a rating of 3.8 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silviax most frequently mention customer service, and name necklace. Silviax ranks 19th among Custom Jewelry sites.

  • Service
    35
  • Value
    32
  • Shipping
    33
  • Returns
    19
  • Quality
    30

This company does not typically respond to reviews

Positive reviews (last 12 months): 71.4%
Positive
10
Neutral
0
Negative
4
86
See all photos
How would you rate Silviax?
Top Positive Review

“Eye catching”

Kwanisha A.
3/21/24

Silvia's is the greatest for shipping for custom jewelry! Everyone loves the name chain, my niece is always asking me to wear it. It doesn't change color or irritate my neck ( I have sensitive skin). It isn't heavy. I would highly recommend them. They answer ALL my questions and concerns.

Top Critical Review

“Unhappy”

Starlette C.
3/22/24

Ordered December 2023 got an email Feb stating my package address was invalid confirmed correct address it's now almost April and still no merchandise. No tracking no follow up…very unhappy!

Reviews (74)

Rating

Timeframe

Other

Thumbnail of user kwanishaa
2 reviews
0 helpful votes
March 21st, 2024

Silvia's is the greatest for shipping for custom jewelry! Everyone loves the name chain, my niece is always asking me to wear it. It doesn't change color or irritate my neck ( I have sensitive skin). It isn't heavy. I would highly recommend them. They answer ALL my questions and concerns.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleyb490
4 reviews
8 helpful votes
April 12th, 2021

Do not buy when I say it looked like something out of a gun ball machine it is not worth it at all. After taking forever to come at first I couldn't find it than it finally came. It was terrible buyers beware

Tip for consumers:
Buyers beware

Products used:
Nothing it was a gift in I was so embarrassed ! To even give it it looked so terrible

Service
Value
Shipping
Returns
Quality
Thumbnail of user dameria.gs
1 review
0 helpful votes
January 16th, 2024

My goddaughter loved the chain so much that she wants another one for her birthday with a different picture.

Tip for consumers:
if your looking for jewelry you need to order from this site

Products used:
Chain

Thumbnail of user robinvarner34
1 review
0 helpful votes
February 21st, 2024

I love they jewelry I'm telling everybody go and buy you some good jewelry it don't turn colors I have got in the shower with it but it

Service
Value
Shipping
Returns
Quality
Thumbnail of user starlettec
1 review
1 helpful vote
March 22nd, 2024

Ordered December 2023 got an email Feb stating my package address was invalid confirmed correct address it's now almost April and still no merchandise. No tracking no follow up…very unhappy!

Thumbnail of user jacobb1313
1 review
0 helpful votes
January 2nd, 2024

I received a pendant with a picture in it. And there's no possibly see the picture light apps on your phone. Nothing like it shows on their website. Do not order.

Tip for consumers:
The silver necklace looks fine. I went through the steps of having a persand it didn't matter. I couldn't just went to Walmart. And it would have been here by Christmas, not 2 weeks late.

Products used:
Necklace

Service
Value
Shipping
Returns
Quality
Thumbnail of user bday93
1 review
0 helpful votes
April 4th, 2023

I absolutely LOVE my necklace and earring set from Silviax. I've gotten so many compliments on them and when I posted it on my Facebook and Instagram story people were messaging me asking me where I get it from and of course I put the Silviax Instagram tag because the best and affordable jewelry spot ever. I will be purchasing again soon. Thank you!

Thumbnail of user zugeilyr
1 review
1 helpful vote
February 18th, 2023

I love it, I cannot Wait until my baby is here so he can wear the bracelet, I'm definitely going to order more stuff

Service
Value
Shipping
Quality
Thumbnail of user bret12
1 review
1 helpful vote
July 19th, 2023

We're Very satisfied, a very beautiful set! The colors are vibrant.She says this is the best birthday ever!

Products used:
Necklace and Earrings set.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aprila271
1 review
3 helpful votes
April 13th, 2022

Jewelry has a cheesy orange tint. I pit it next to my wedding band and it's a coppery orang. Necklace is missing link in the chain. Wanted to do a return for refund. They said they keep 50% of the money. They said it's the same as in the photo on website. That's a lie because website shows a beautiful necklace Not a dried up Cheeto orange. Thanks I will keep the crap to remind myself of $#*!ty companies like you!

Thumbnail of user cassandraw158
1 review
2 helpful votes
October 27th, 2021

Was disappointed at first about the delivering service but when I received it I so love it only thing wish the chain was like the bracelet

Thumbnail of user duvajem
1 review
0 helpful votes
July 30th, 2022
Verified purchase

The earrings are a lil too big for my ear but overall it's very cute they are not too expensive either

Products used:
earrings

Thumbnail of user maryh4468
1 review
4 helpful votes
May 26th, 2023

Love my earrings and my initial charm and chain Well, I only bought two items and I love the jewelry and I recommend it to anyone who buy and I will buy more. Thank you.

Thumbnail of user rashadfrierson330
1 review
0 helpful votes
September 8th, 2023

Love both my chains, happy to see everything was spelled correctly, and they're very beautiful! Will buy again.

Thumbnail of user dawson.p
1 review
0 helpful votes
July 6th, 2023

This necklace was bought for my son's father's day gift
It's the weed necklace
He has gotten alot of praises on his necklace
It never leaves his neck
The product was very reasonable in pricing and shipping was on time
The packaging was excellent

Products used:
Necklace

Service
Value
Shipping
Quality
Thumbnail of user takishas9
1 review
1 helpful vote
May 7th, 2023
Verified purchase

I ordered from Silviax on the 13th of last month and still have not gotten my package and no response when I asked for a refund

Service
Thumbnail of user cierafelix1
1 review
0 helpful votes
August 3rd, 2023

I love this necklace, it goes with everything and a great everyday wear. Everyone should purchase this necklace

Thumbnail of user princillaa
1 review
3 helpful votes
October 9th, 2022
Verified purchase

Honestly worst experience ever. I ordered over $400 worth of products from their site fore me and my children. It took 6 weeks for them to actually send it out, and then when they did their choice of delivery left the package outside my apartment. I didn't even know it was reported "delivered" to them and when I reached out to let them know they told me to pay and additional $220 so I can get my items! Now they don't even respond to my emails. I can't even dispute the charge on my card because they took 7 weeks to ship it out. Worst experience ever!

Tip for consumers:
Do not shop. They don’t secure your delivery nor honour what their website says

Products used:
None

Service
Shipping
Returns
Thumbnail of user charelleg
1 review
1 helpful vote
February 22nd, 2023

I love how they where commenting with you, on how your package was going I like how they came faster than I thought … I got two sets of necklaces and earrings beautiful.

Thumbnail of user veriaw36
1 review
0 helpful votes
August 25th, 2023

It's not what I wanted I wanted a double name am not happy at all can you please send me what I want u got the money off of my account and you did not send receipt

Thumbnail of user gillianw97
1 review
0 helpful votes
September 3rd, 2022

I'm soooo in love with my jewellery it's everything I expected for me and the kids looks great on will surely be ordering more in the future.

Service
Value
Shipping
Thumbnail of user sf281
1 review
0 helpful votes
December 14th, 2022
Verified purchase

This company is horrible. I ordered a ring as a christmas gift for my daughter. After waiting 3 weeks the ring arrived with the letter Y backwards. Mind you its in script font so its very noticeable. I Reached out to the company with a photo of the ring asking for a replacement. They refused to replace the product n only offered to refund $8 claiming that they reached out to their factory and its still the correct letter. First of all there is no factory. It's Ali Express. And 2nd of all it didn't take a factory to tell you that you are looking at the letter printed backwards. They refused to correct their mistake so now I am stuck with a piece of trash. I attached photos. Check out the letter Y in between the a's. It should have read Ma'Kayla

Tip for consumers:
Stay away

Products used:
Ring

Thumbnail of user reginar253
1 review
0 helpful votes
December 27th, 2021
Verified purchase

Overall the necklace has a nice appearance. I am disappointed that the picture is upside down and not the design that I chose.

Products used:
Projection necklace

Service
Value
Shipping
Quality
Thumbnail of user timoyt
1 review
0 helpful votes
January 17th, 2021
Verified purchase

I ordered 2 different name necklaces as gifts for my friends. Both of are absolutely beautiful and quality. Thank you very much. You have a loyal customer now.

Products used:
Name Necklace

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeamizayas
1 review
0 helpful votes
August 7th, 2023

Hermosa Sortija Personalizada. Un hermoso recuerdo de mis 2 hijos para toda la vida. La amé tan pronto la vi

Products used:
Sortija personalizada con foto

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user blinkl1
Blink L.
Typically does not respond to reviews

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