• Sinsay

Sinsay

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Overview

Sinsay has a rating of 2.67 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Sinsay ranks 653rd among Clothing Other sites.

  • Service
    3
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Sinsay?
Top Positive Review

“Super!”

The Arch R.
4/21/21

Great online store. + super quality products + original products + fast delivery + great postage prices

Top Critical Review

“Impolite customer service”

sanja t.
6/3/22

I became a regular customer of your shop and I really liked your Items. A bad experience happened when I returned 4 Packages and received a refund only for 3 of them. I tried to call customer service and explain that to them, but the lady who I was talking to literally hung up on me. Afterward I sent 3 emails, and I did not receive any reply. Today I called again, and my first question was who am I talking with. A lady called Eva didn't want to say her last name after what she hung up again. After you did a mistake, and instead of an apologie, you are not replying and hanging up on customer´s calls? Very rude and unprofessional.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user marinadjuric87
1 review
0 helpful votes
October 24th, 2023

Never order online from Sinsay! I have ordered and paid for the items and 2 weeks after I still didn't get it. I sent different emails asking for the update but never got any replies. Very disappointing experience.

Products used:
Baby's clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user sanjat5
1 review
0 helpful votes
June 3rd, 2022

I became a regular customer of your shop and I really liked your Items. A bad experience happened when I returned 4 Packages and received a refund only for 3 of them. I tried to call customer service and explain that to them, but the lady who I was talking to literally hung up on me. Afterward I sent 3 emails, and I did not receive any reply.

Today I called again, and my first question was who am I talking with. A lady called Eva didn't want to say her last name after what she hung up again.

After you did a mistake, and instead of an apologie, you are not replying and hanging up on customer´s calls?

Very rude and unprofessional.

Tip for consumers:
Very, bad very bad customer service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user miat25
2 reviews
3 helpful votes
May 25th, 2019

I bought several T-shirts in this shop. They were at a cheap price. They look good but the quality of them isn't super. So, if you want to save money then you can easily buy things at this shop.

Thumbnail of user laok
50 reviews
0 helpful votes
April 21st, 2021
Verified purchase

Great online store.
+ super quality products
+ original products
+ fast delivery
+ great postage prices

Thumbnail of user katyak25
1 review
0 helpful votes
October 12th, 2023

Made an online order ************** on October,8th. The status of the order today on October 12th is "awaiting", not confirmed, not collected, not shipped. Local customer service is useless - they stated the order is usually collected and shipped within 4 working days, my last email to them on the end of the 4th working day is left without answer. The money is paid in full. I requested a cancelation and refund- again no answer from local Ukrainian customer care. Never order anything online from them. Moreover - all the items I ordered online are available in local Ukrainian shops, but obviously I am supposed to wait unknown period of time for the delivery from another country. The season for which I ordered stuff is almost over. "Thanks" for "caring" about your customers and processing orders so "fast", sinsay

Service
Value
Shipping
Returns
Quality
Thumbnail of user jolieh17
2 reviews
0 helpful votes
January 25th, 2022

Pierwszy raz wypróbowuję ich koszule. Pasuje fajnie, jakość odzieży jest A1. Cena też jest w porządku, rozsądna. Mam zamiar kupić więcej.

Value
Shipping
Quality

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