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  • Smokeonsale

Overview

Smokeonsale has a rating of 1.44 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Smokeonsale ranks 1st among Cigarettes sites.

How would you rate Smokeonsale?
Top Positive Review

“I recently posted a very negative review but in all...”

Henry F.
2/10/10

I recently posted a very negative review but in all fairness should let you know that after a little over a month I received my order and am completely satisfied with the product. This is the first time I have tried one of these websites and am glad to have finally found a way to get lung cancer at a reasonable price!

Top Critical Review

“Horrible”

Elena G.
1/24/11

Horrible. NEver received merchandise, send about 10 emails and no response or an attempt to resolve the issue. Would never use them again.

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user elenag
0 reviews
3 helpful votes
January 24th, 2011

Horrible. NEver received merchandise, send about 10 emails and no response or an attempt to resolve the issue. Would never use them again.

Thumbnail of user richarde
0 reviews
3 helpful votes
March 16th, 2010

I ordered my cigarettes 3 weeks ago and i still have not seen my tracking number or my product. I will never go thru them again and would like to warn everyone of this scam and advise them to stay clear of this website, it is worth it to pay $20 more per carton at least then you will receive something. I have e-mailed them twice the first time i never got a response and the second time i recieved a very generic, short, almost rude response.

Thumbnail of user helens6
0 reviews
1 helpful vote
February 21st, 2011

I have two orders pending now since Nov. 23 and Dec. 12. It is now Feb 21 and I have received nothing in spite of many emails, calls to their number listed on the website. The checks have cleared and I am wondering if this company has been scamming everyone. I did receive two orders prior to ordering these two that never came and am out $333.00. I am asking them to send these orders or return my money.

Thumbnail of user anthonyl2
0 reviews
3 helpful votes
March 31st, 2010

I ordered cigarettes 3/13/2010. On 3/27/10 they said the shipment would be sent on 3/28/10. Today is 3/31/10 and no shipment was sent. I sent 25 emails to customer service and no response. I called the bogus customer service number 10 times and all I get is message relaying service and no returned phone calls. It looks like they stole my money and went out of business. Unfortunately I do not have any recourse.

Thumbnail of user robertt3
0 reviews
1 helpful vote
July 29th, 2010

Ordered from them over a year with no problems as long as you accept the 4 to 6 week wait. I do have two orders from 6-17-10 and 7-1-10 that I have not received.

Thumbnail of user judithh
0 reviews
2 helpful votes
February 16th, 2011

Ordered five times with no trouble, but ordered Dec., o8,2010, the money was taken from my account, and over two months later, no product! What's happening?

Thumbnail of user ellenm3
0 reviews
1 helpful vote
February 10th, 2011

The first order was fine - took about 5 weeks. The second order not so good - order placed 12/9/10 - check did not clear till 12/20/10 - status was stuck in "waiting for check clearance", so I sent e-mails - never a repsonse - then status moved to " Check cleared" it has now been almost 8 weeks and the cigarettes are not even sent out yet - my emails were ignored - so I sent a last one stating that I would dispute the payment with my bank and to stop order - got a system respones with "Check cleared " but really no answer - My bank is working on getting the money back - we'll see how this goes - DON'T BUY FROM THEM!

Thumbnail of user joez
0 reviews
5 helpful votes
January 27th, 2010

Very un-professional. A scam. Charges you for purchase and doesn't send product. Do not answer their e-mails and have a bogus phone number on the website. Ordered cigarettes from them 1 month ago and haven't seen the delivery or got a response from them.

Thumbnail of user ellenf1
0 reviews
1 helpful vote
August 19th, 2010

PeopleFinders.com lists one of the phone #s for Kevin S. Hedlund, *******954; this phone # is associated with Nextera Communications, LLC, Twin Cities, MN. I emailed this company to ask about Kevin S. Hedlund, and his association with SmokeOnSale, no response yet, of course.

I'll keep calling every phone # listed on PeopleFinders for Kevin S. Hedlund and any relatives listed.

Ellen Fortune

Troy NY

Thumbnail of user mariah7
1 review
1 helpful vote
February 22nd, 2011

I ordered from SmokeonSale since last year never a problem but then I put an order in on 12/17/10 and still no cigs. I have emailed them and called and finally got an email stating my cigs would be shipped and I would get a tracking #, I still have not got a tracking # or email, it has been over months since I put my order in and no one will answer your phone call or emails, they took the $168.00 out of my checking account I called my bank but they can't do anything, so these people were good at the first couple of orders then they just took my money and I guess we all just got ripped off, this pisses me off frickin bad, that a company who still has their website on line would steal from people, What can we do, someone help.

Thumbnail of user michellel11
0 reviews
3 helpful votes
February 14th, 2011

I have ordered cigarettes online from this company twice before and a friend of ours orders monthly from them. Until December 2010, neither of us has had a problem... I placed my last order on Dec 25th 2010 and TO DATE (today is 2/14/2011) I have not received my shipment, cannot get hold of them, they have not replied to any of my emails (I've sent about 15 already) and I believe they are a bunch of SCAMMERS! Is there any way to get my money back from them? I am speechless and IRATE! Whatever you do, DO NOT USE SMOKEONSALE.COM - they are a scam!

Thumbnail of user gregoryb1
0 reviews
3 helpful votes
July 12th, 2010

I ordered 6 cartons a week later I get an email that says they have a price increase and I will have to pay the increase to get my order. I did this and the money was taken out of my account this was 2 weeks ago and I still have no idea whats happening. I have called every day for a week and sent emails everyday for over a week and have gotten no response. Stay away from this site it is a scam. They will answer your emails untill they get your money and then they ignore you. I did recieve 3 replies when I was emailing with questions on how to order.

Thumbnail of user johns33
0 reviews
3 helpful votes
February 16th, 2010

Dont order from smokeonsale.com! They claim 2 weeks to get your order. I ordered on the 29th of jan.And its the 16th of feb.And they still have not shipped. Dont be fooled by there nice web site. They are not a good company.to order from. This was my second order.The first took 3 weeks to get. This will be my last order from them.

Thumbnail of user brucej1
0 reviews
1 helpful vote
July 19th, 2010

Smoke on sale is a scam the have my money. They do not return callsor emails.It has been 5 weeks without anything.are they even a business

Thumbnail of user shereens
0 reviews
1 helpful vote
July 27th, 2010

This site is a big rip off! And the people on here saying they got there products how did you do it how did you pay by e-checks or credit cards PLEASE PLEASE SOMEONE HELP ME GET MY MONEY BACK OR I WOULD BE HAPPY WITH THE CIGARETTES TOO JUST SOMEONE HELP ME AND TELL ME HOW TO DO IT

Thumbnail of user marilynb
0 reviews
1 helpful vote
August 17th, 2010

Everyone look at this: Here is this owners name and his ID# for the web site:
WebSmartAds.com - free internet directory network by royalatlantisgroup.com » Listing Details
ID: *******
Title: Cigarettes - buy cigarettes, buy Camel, buy L&M, cigarettes online - http://smokeonsale.com/
Pagerank: 2
Description: Only at smokeonsale.com you will find tobacco products packaged from Europe: buy Camel, discount cigarettes, cheap cigarettes, buy Marlboro, cigarettes free shipping, etc.
Category: Entertainment
Link Owner: Kevin
Date Added: April 15,2010 11:35:42 AM
Number Hits: 1

Thumbnail of user henryf
0 reviews
2 helpful votes
February 10th, 2010

I recently posted a very negative review but in all fairness should let you know that after a little over a month I received my order and am completely satisfied with the product. This is the first time I have tried one of these websites and am glad to have finally found a way to get lung cancer at a reasonable price!

Thumbnail of user nadineb
0 reviews
1 helpful vote
October 21st, 2010

I know there are a lot of bad reviews on this website. If everyone would just be patient, they'll be satisfied. I too had an order that got lost but they did make good on it. I have since received 3 orders. They're not fast but they are legit.

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