- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Straighttalkwireless.com has a rating of 1.0 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Straighttalkwireless.com ranks 52nd among Phone Card sites.
I have had straight talk for a long time but my most recent phone is a lemon the vibrate quit working shortly after buying it and now the mic cuts out and they don't want to help resolve the problem and for a long term customer I would think they be more willing to help. I'm done with them and hope this review will help stopping someone from making the mistake of being one of their customers!
My son's phone was deactivated for no reason. Spent 3 hours on the phone trying to remedy the situation. They turned his phone off with service still on it. They said he couldn't get his number back. Said he would have to get another number and pay again for another service plan. Both of us have been with straight talk for many years. Told them to go to hell and hung up
On June 14,2023 we bought a new straight talk phone at Walmart(Samsung A14) On July13,2023 we had to send the phone back to straight talk because it wouldn't stay charged. Today is August 10,2023 and we still haven't received a new phone. They just keep giving us a run around saying they will send it in 3 to 5 business days and it's been 28 days today. If we don't receive a new phone or our money back by August 18,2023 we are gonna take this to court. These people ain't nothing but rip offs don't but nothing from them!
Tip for consumers:
That they are rip off's
Products used:
Samsung A14
I had been with Straight Talk for around 4-5 years. The service was not that great and it was more of a price thing. We had 4 lines with them and over the years paid them thousands of dollars. We purchased a few phones over the years and they were a decent price. But a word to whoever is listening DO NOT I MEAN DO NOT switch to a new phone without making them unlock it or if you plan on leaving them MAKE THEM UNLOCK IT A FEW DAYS BEFORE! If you have a phone that was on there network and it hasn't had service for a while they will want $200 to unlock it or they will want you to signup again for 12 months and if you argue with them long enough you may get them down to two months. My phone I had was a good working iPhone 6S Plus not a great phone but I liked it better than the droid I was using. I filed a complaint with the BBB and it got their attention and they call and send emails wanting to resolve it. When I call them all they say is we can't unlock this unless you pay us. I say BS I bought and paid for that phone and what gives you the right to hold it for ransom? I hope this information helps someone in the future.
Tip for consumers:
Make sure if you upgrade a phone to have them unlock your old one or they will want $200 if you try to do it later.
Products used:
Phone Service
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
