On June 14,2023 we bought a new straight talk phone at Walmart(Samsung A14) On July13,2023 we had to send the phone back to straight talk because it wouldn't stay charged. Today is August 10,2023 and we still haven't received a new phone. They just keep giving us a run around saying they will send it in 3 to 5 business days and it's been 28 days today. If we don't receive a new phone or our money back by August 18,2023 we are gonna take this to court. These people ain't nothing but rip offs don't but nothing from them!