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Southwest Orlando Family Medicine, P.L. has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Southwest Orlando Family Medicine, P.L. ranks 268th among Medicine sites.
Ever since they changed from Healow to Wellmed they have COMPLETELY gone downhill. Now I can't even get ahold of them to request a refill on my prescriptions. Can't make an appointment. Can only reach them through the app which is GARBAGE and won't let me sign in. For a YEAR I have been trying to contact my doctor but CANNOT because Wellmed totally made their office USELESS to me. If I ever do get my doctor to fill out my necessary paperwork for my medical Accomodations at work I will be looking for a NEW provider. A staff that is reliable and actually knows how to do their work and not let an app do it for them. If anybody reading this knows of a medical staff that actually DOES something, please let me know. Southwest Orlando Family Medicine has completely gone downhill. Did I mention when I tried to contact them through their website it only gave me Doctors in Texas? I live in FLORIDA!
Tip for consumers:
Like my doctor but too bad his staff is crap. I need a doctor who I can depend on. How can you depend on a doctor you can’t even reach?
Completely INCOMPETANT STAFF. Said I had appointment. TWICE I said I never made appointment! Got message I missed appointment. Tried to log in to their portal. SIX TIMES I tried to reset my password because I could not log in! Could NOT reset password! I WILL BE LOOKING FOR A NEW DOCTOR. Shame, I LIKED the doctor but his staff and portal are USELESS!
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