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Since the start of my contract my Mobile Internet Data access is not working. I have tested several other sim cards in my cellphone for Mobile Data access. They all work correct. I have tried the Telenor Sim card in other cellphones. It DOES NOT work in other cellphones too! The creepy Customer Support does not help at all. The only thing they say that the card is activated (well, this might be, but it still doesn't work since the start) and that I have to check my phone and the sim card in another phone. Which I did in 3 different cellphone (confirmed working with other sim cards). The sim card DID NOT work in any of them. I pay for a service I do not receive and there is no help from the so called Customer Support. Don't bother to do business with them it'll only cost you and help you can forget.
Since the start of my contract my Mobile Internet Data access is not working.
I have tested several other sim cards in my cellphone for Mobile Data access. They all work correct.
I have tried the Telenor Sim card in other cellphones. It DOES NOT work in other cellphones too!
The creepy Customer Support does not help at all. The only thing they say that the card is activated (well, this might be, but it still doesn't work since the start) and that I have to check my phone and the sim card in another phone.
Which I did in 3 different cellphone (confirmed working with other sim cards). The sim card DID NOT work in any of them.
I pay for a service I do not receive and there is no help from the so called Customer Support.
Don't bother to do business with them it'll only cost you and help you can forget.
Tip for consumers:
Visit site of another telephone company in Bulgaria and do your stuff there. They might be a bit more expensive but their support never can be as terrible as this one.
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