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TheDigiboxShop.com has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. TheDigiboxShop.com ranks 382nd among Electronics sites.
There have been a couple of bad (and very old) reviews of this site - but they were the only ones who could supply the (upgraded) Samsung Box I wanted... so I took the risk. The parcel came promptly... but it was the wrong brand of box, so I sent them a cross email... they answered my email promptly (and all subsequent contacts were fast and professional). They politely pointed out that it was ME who had ordered the wrong one! I checked back on the order; they had in fact sent me the one I ordered... but I had indeed got the order wrong... They were great - graciously accepted my error, and paid for the new return, so supplied the actual box I wanted very promptly. I can only think they have pulled their socks up since these older reviews. Would happily buy from them again.
Faulty item promptly answered my e mail telling me to package item and fedex would call, after waiting in all day I contacted fedex who had no record of uplift. Several e-mails to the company with no response and telephone number not answered. Next stop trading standards do not buy from this company.
Faulty item promptly answered my e mail telling me to package item and fedex would call, after waiting in all day I contacted fedex who had no record of uplift. Several e-mails to the company with no response and telephone number not answered.
Next stop trading standards do not buy from this company.
thedigiboxshop.com - This site provides rubbish service all round. They never respond to e-mails, the help line is never staffed so it is always engaged. My purchase turned out to be defective and I sent it back and they refuse to correspond at all. Simply a blank wall of silence. I suggest you never buy from them. Andrew Wilberforce-RitchieCobham
There have been a couple of bad (and very old) reviews of this site - but they were the only ones who could supply the (upgraded) Samsung Box I wanted... so I took the risk. The parcel came promptly... but it was the wrong brand of box, so I sent them a cross email... they answered my email promptly (and all subsequent contacts were fast and professional).
They politely pointed out that it was ME who had ordered the wrong one! I checked back on the order; they had in fact sent me the one I ordered... but I had indeed got the order wrong...
They were great - graciously accepted my error, and paid for the new return, so supplied the actual box I wanted very promptly.
I can only think they have pulled their socks up since these older reviews. Would happily buy from them again.
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