rupert G.

There have been a couple of bad (and very old) reviews of this site - but they were the only ones who could supply the (upgraded) Samsung Box I wanted... so I took the risk. The parcel came promptly... but it was the wrong brand of box, so I sent them a cross email... they answered my email promptly (and all subsequent contacts were fast and professional).

They politely pointed out that it was ME who had ordered the wrong one! I checked back on the order; they had in fact sent me the one I ordered... but I had indeed got the order wrong...

They were great - graciously accepted my error, and paid for the new return, so supplied the actual box I wanted very promptly.

I can only think they have pulled their socks up since these older reviews. Would happily buy from them again.