• Tickets-online

Tickets-online

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Overview

Tickets-online has a rating of 1 star from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Tickets-online ranks 141st among Tickets sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    3
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How would you rate Tickets-online?
Top Critical Review

“BAIT AND SWITCH----DO NOT BUY HERE”

C A.
6/17/21

Purchased 3 tix for one date and 9 minutes later they send email saying date has changed to 9 months later. But, yet they had knowledge 8 months ago of the venue re-scheduling. No recourse thru Chase/Visa (f*ck them too) they are now co-conspirators in this clearly blatant bait and switch fraud scheme. So now to the court. Good thing there are deep pockets of Chase and Visa to go after. Gonna find me a good hungry lawyer for a class action.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user ca265
1 review
1 helpful vote
June 17th, 2021

Purchased 3 tix for one date and 9 minutes later they send email saying date has changed to 9 months later. But, yet they had knowledge 8 months ago of the venue re-scheduling. No recourse thru Chase/Visa (f*ck them too) they are now co-conspirators in this clearly blatant bait and switch fraud scheme. So now to the court. Good thing there are deep pockets of Chase and Visa to go after. Gonna find me a good hungry lawyer for a class action.

Tip for consumers:
DO NOT USE

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user reinap15
1 review
1 helpful vote
September 13th, 2021

I did not receive my tickets from the seller and tried to work with their customer service to get them transferred to me for two days. No avail. The kicker is they won't refund my money. The 100% guarantee that you will get your tickets before the event is a scam.

Tip for consumers:
Stay away because you will put out a lot of money and not get your tickets.

Products used:
None because I did not receive the tickets.

Service
Value
Quality
Thumbnail of user marniem14
4 reviews
9 helpful votes
September 17th, 2021

Ordered tickets 19 days ago. Order confirmed and money taken right away then... nothing. Emailed. Nothing. Called but was waiting so long, over 70 minutes, my phone died. Two chats going. The first when nothing at 42 minutes started another. Finally after another 30+ minutes got someone. And... no help. Our guarantee is that you will get the tickets within 2 hours of the concert. And what happens if not. No answer. Sending teens. Cannot send them in without tickets. 19 days and no tickets? NEVER USE THEM. NO customer service and the guarantee? Ha. I suspect the "tickets" will come through about 3 seconds before and be different or later and they will claim it has been fulfilled. Not worth it. Go with a reputable seller unless you are OK waiting to see if you can go after travelling there, paying for parking, etc.

Tip for consumers:
Don't.

Products used:
tickets 19 days ago and nothing and no help.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisae463
1 review
1 helpful vote
February 21st, 2020

We bought tickets from this company, without realizing it was not the original seller. They sold us $59 concert tickets to the yum center for $150. The tickets they emailed us were worse seats than the ones we ordered and they refused to give us a refund. This is a SCAM! Do not buy from them!

Thumbnail of user dustyp17
1 review
1 helpful vote
January 16th, 2020

They set up their website based on a Arena in town where a lot of venues play. I made the mistake of purchasing two tickets and paid extra to have it mobile ready. The email states to bring to venue and show them the email. The venue had no idea and said we purchased counterfeit online tickets. DO NOT BUY FROM THEM. IF YOU HAVE BEEN SCAMMED BY THIS COMPANY I HIGHLY RECOMMEND FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THESE GUYS ARE CROOKS.

Thumbnail of user tamib108
1 review
1 helpful vote
March 17th, 2021
Verified purchase

Pressured into buying tickets I thought were in short supply due to covid. Charged 4x! No refunds!

Thumbnail of user darrylj6
1 review
1 helpful vote
August 29th, 2019

Relative bought tixs for Hugh Jackman; charged $191 each plus fairly high fees. Tixs given to us and attended concert only to find out they were actually 72 each. Tickets-online does not want to acknowledge any impropriety. Asked for $300 refund and so far got a $95 offer from them.

Thumbnail of user jog75
1 review
1 helpful vote
November 6th, 2019

Tickets for Wicked in Little Rock Ar- they advertise tickets before box office starts to sell tickets and charge 3x's more than box office! Be smart- don't use tickets online!

Thumbnail of user katem176
1 review
2 helpful votes
June 25th, 2018

Googled Ticketfly and got "Ticketfly | Order Tickets Online Now | tickets-online.com Ad: fly.tickets-online.com/TicketFly"

Didn't think too much about it, bought the tickets - because I've never had an issue with Ticketfly... Got charged $73 for $55 tickets, got charged $24.95 service fee PER TICKET. Called immediately to revoke the order and I was told no. I asked to cancel and was willing to pay a cancellation fee. Was also told no.

FALSE ADVERTISING.

Thumbnail of user dianeg227
1 review
0 helpful votes
August 25th, 2019

Paid over $80 in fees and didn't get my tickets 4 weeks before concert, Now three weeks, four weeks, two weeks, one week, four days, NOTHING. Then they were supposed to FedEx them, you will have them in four days nothing. Then day before concert, it was going to be sent by email through Ticketmaster as a e-ticket, nothing. You will have it by the end of day, nothing. You will have it by morning, nothing. Then 12 hrs before concert, you will have it in 30 min, NOTHING! Well Still no tickets, in fact there has been no email now The Who did you talk to? WHAT! OVER 10 PEOPLE! Wait 70 min for Ticketmaster to open in Calif. Finally Ticket master came through, what Di they pay for these tickets.

Thumbnail of user alexm557
1 review
4 helpful votes
March 25th, 2019

Ticketsalesonline.com is a scam site that takes your money and sales you tickets they do not have. Rest assured, I am following up on this as criminal fraud. I plan to drive to Aurora IL and file a criminal complaint. I'll shut these people down. You are welcome.

Thumbnail of user kiloz
1 review
1 helpful vote
March 29th, 2019

Stay as far away as possible. Scam. Luckily, I paid PayPal and they recognized it as a scam as well.

Thumbnail of user pauletteb31
1 review
2 helpful votes
March 30th, 2019

Purchased tickets in a city on a certain date. Was sent tickets for a different city in a completely different state on a different date. When I called, rep was ecstatic that I had purchased insurance and referred me to them. F that. I called my cc company and disputed charges. Easy pretty

Thumbnail of user jime142
1 review
2 helpful votes
January 12th, 2019

I bought 4 tickets and they sent me a receipt for my purchase showing they had set me up for 3 seats in a row that doesn't exist in the theater.

Thumbnail of user shonl
1 review
2 helpful votes
December 7th, 2018

They will take your money and give you no tickets or refund your money.
The only word for it is fraud.

Thumbnail of user taraw72
1 review
4 helpful votes
August 6th, 2018

I purchased 2 tickets for the LA Sparks game. I go to the game to be told that these rickets were fake and the real ones were already used. These people are a sham and should be shut doen.

Thumbnail of user mihailod
1 review
2 helpful votes
July 29th, 2018

STILL DONT HAVE MY TICKET SHOW IS 9 HOURS AWAY... THIS COMPANY IS A SCAM... GONNA GET MY REFUNDED FROM MY BANK CAUSE THIS COMPANY IS A SCAM... WAS TOLD MANY TIMES IT WAS ON ITS WAY... STILL NO TICKET SHOW TONIGHT... COMPANY IS A SCAM

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